Hi,
CRITICAL_STRUCTURE_CORRUPTION (109)
This indicates that the kernel has detected critical kernel code or data corruption.
There are generally two causes for this bug check:
- A driver has inadvertently, or deliberately, modified critical kernel code or data. Microsoft Windows Server 2003 with Service Pack 1 (SP1) and later versions of Windows for x64-based computers do not allow the kernel to be patched except through authorized Microsoft-originated hot patches.
- A hardware corruption occurred. For example, the kernel code or data could have been stored in memory that failed.
This bug check is
never conclusive, so we'll need to do detective work.
1. Uninstall 360 Internet Security ASAP! Terrible.. terrible software. Replace it with Windows Defender for now, please:
Windows Defender (how to turn on after removal)
A.Navigate to Control Panel (with icons). You can do this by hitting Start > Search > Control Panel. Once in Control Panel, change the drop-down from Category to Large and/or Small icons.
B.Among the list of icons, find and click Action Center.
C.Assuming the removal of your prior antivirus software went properly, you will notice for both Spyware and unwated software protection (important) and Virus protection (important), it'll have a button labeled Turn on now. Click this button (it doesn't matter which, as Windows Defender serves as both in Windows 8/8.1).
2. sptd.sys is listed and loaded in your modules list; SCSI Pass Through Direct Host - Daemon Tools (known BSOD issues). Please remove it ASAP with the uninstaller tool -
DuplexSecure - Downloads
3. If the above fails to solve the problem, please enable Driver Verifier for more info:
Driver Verifier:
What is Driver Verifier?
Driver Verifier monitors Windows kernel-mode drivers, graphics drivers, and even 3rd party drivers to detect illegal function calls or actions that might corrupt the system. Driver Verifier can subject the Windows drivers to a variety of stresses and tests to find improper behavior.
Essentially, if there's a 3rd party driver believed to be causing the issues at hand, enabling Driver Verifier will help us see which specific driver is causing the problem.
Before enabling Driver Verifier, it is recommended to create a System Restore Point:
Vista - START | type rstrui - create a restore point
Windows 7 - START | type create | select "Create a Restore Point"
Windows 8/8.1 -
Restore Point - Create in Windows 8
How to enable Driver Verifier:
Start > type "verifier" without the quotes > Select the following options -
1. Select - "Create custom settings (for code developers)"
2. Select - "Select individual settings from a full list"
3. Check the following boxes -
- Special Pool
- Pool Tracking
- Force IRQL Checking
- Deadlock Detection
- Security Checks (only on Windows 7 & 8/8.1)
- DDI compliance checking (only on Windows 8/8.1)
- Miscellaneous Checks
4. Select - "Select driver names from a list"
5. Click on the "Provider" tab. This will sort all of the drivers by the provider.
6. Check EVERY box that is
NOT provided by Microsoft / Microsoft Corporation.
7. Click on Finish.
8. Restart.
Important information regarding Driver Verifier:
- Perhaps the most important which I will now clarify as this has been misunderstood often, enabling Driver Verifier by itself is
not! a solution, but instead a diagnostic utility. It will tell us if a driver is causing your issues, but again it will not outright solve your issues.
- If Driver Verifier finds a violation, the system will BSOD. To expand on this a bit more for the interested, specifically what Driver Verifier actually does is it looks for any driver making illegal function calls, causing memory leaks, etc. When and/if this happens, system corruption occurs if allowed to continue. When Driver Verifier is enabled per my instructions above, it is monitoring
all 3rd party drivers (as we have it set that way) and when it catches a driver attempting to do this, it will quickly flag that driver as being a troublemaker, and bring down the system safely before any corruption can occur.
- After enabling Driver Verifier and restarting the system, depending on the culprit, if for example the driver is on start-up, you may not be able to get back into normal Windows because Driver Verifier will detect it in violation almost straight away, and as stated above, that will cause / force a BSOD.
If this happens, do not panic, do the following:
- Boot into Safe Mode by repeatedly tapping the F8 key during boot-up.
- Once in Safe Mode - Start > Search > type "cmd" without the quotes.
- To turn off Driver Verifier, type in cmd "verifier /reset" without the quotes.
- Restart and boot into normal Windows.
If your OS became corrupt or you cannot boot into Windows after disabling verifier via Safe Mode:
- Boot into Safe Mode by repeatedly tapping the F8 key during boot-up.
- Once in Safe Mode - Start > type "system restore" without the quotes.
- Choose the restore point you created earlier.
-- Note that Safe Mode for Windows 8/8.1 is a bit different, and you may need to try different methods:
5 Ways to Boot into Safe Mode in Windows 8 & Windows 8.1
How long should I keep Driver Verifier enabled for?
I recommend keeping it enabled for at least 24 hours. If you don't BSOD by then, disable Driver Verifier. I will usually say whether or not I'd like for you to keep it enabled any longer.
My system BSOD'd with Driver Verifier enabled, where can I find the crash dumps?
- If you have the system set to generate Small Memory Dumps, they will be located in
%systemroot%\Minidump.
- If you have the system set to generate Kernel Memory Dumps,
it will be located in
%systemroot% and labeled MEMORY.DMP.
Any other questions can most likely be answered by this article:
Using Driver Verifier to identify issues with Windows drivers for advanced users
Regards,
Patrick
