BSOD around the same time past few days - Windows 7 x64

S

smv1973

Member
Joined
Mar 1, 2016
Posts
11
Get BSOD the past few days and they have all happen around the same time each day. thought maybe was gpu drivers but still happens even after updated gpu driver. any help would be great. thank you. Not sure why but was not able to run PERFMON. Every time I try I get not responding. I added the other report from you tool.View attachment 19383


OS: Windows 7 Pro 64 bit
came installed.
custom computer that I got in 9/12.
re-installed the OS just over 1 year ago. had no issues till a few days ago.

CPU: AMD FX 8350
Video Card: MSI GTX 960
MotherBoard: MSI 990FXA-GD80
Power Supply: NZXT HALE90 750W
Case: NZXT Phantom 410

System Manufacturer: custom desktop computer
 
Hi. . .

Don't worry about PERFMON for now.

The 2 dumps were of little help as they named the Windows NT kernel as the probable cause. It is merely a default.

See if Driver Verifier flags any 3rd party drivers - https://www.sysnative.com/forums/bs...er-bsod-related-windows-10-8-1-8-7-vista.html

Regards. . .

jcgriff2


Code: 
[font=lucida console]
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\030116-33103-01.dmp]
Built by: 7601.19110.amd64fre.win7sp1_gdr.151230-0600
Debug session time: Tue Mar  1 12:52:52.795 2016 (UTC - 5:00)
System Uptime: 0 days 0:46:20.841
Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  lsass.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!KxWaitForLockOwnerShip+12
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02eb4f42 fffff880`053f6010 00000000`00000000
BiosVersion = V11.13
BiosReleaseDate = 10/09/2012
SystemManufacturer = MSI
SystemProductName = MS-7640
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\030116-18439-01.dmp]
Built by: 7601.19110.amd64fre.win7sp1_gdr.151230-0600
Debug session time: Tue Mar  1 12:06:04.721 2016 (UTC - 5:00)
System Uptime: 0 days 3:08:27.767
Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_nt!KxWaitForLockOwnerShip+12
Bugcheck code 0000007E
Arguments ffffffff`c0000005 fffff800`02eb5f42 fffff880`009a9758 fffff880`009a8fb0
BiosVersion = V11.13
BiosReleaseDate = 10/09/2012
SystemManufacturer = MSI
SystemProductName = MS-7640
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/FONT]
 
thank you for reply & sorry for delay. found some issue with my gpu drivers. I uninstalled all NVIDIA video drivers and than did clean install of the newest NVIDIA video drivers. Also updated other motherboard drivers that need update. hope this will have fixed the issue. will keep posted.
 
That's good news.

Thank you for posting back with updated info - much appreciated.

Regards. . .

jcgriff2
 
Hi smv1973,

Unfortunately, the new minidump file from today isn't telling us anything new, as it also blames ntkrnlmp.exe. The bugcheck is back to 0x3B as well.

I would suggest returning to jcgriff2's original suggestion of running Verifier for a while.
 
Last edited:
I was told by a friend to check the RAM. Do you think could be the RAM? The RAM sticks I have in are over 3 years old not far off from being 4 years old.
 
I would suggest the following.

1. Ensure drivers and firmware are the latest.
2. Windows Updates
https://support.microsoft.com/en-us/kb/2775511
This article describes a hotfix rollup for Windows 7 Service Pack 1 (SP1)-based and Windows Server 2008 R2 SP1-based computers. This hotfix rollup contains 90 hotfixes that were released after the release of SP1 for Windows 7 and Windows Server 2008 R2. These hotfixes improve the overall performance and system reliability of Windows 7 SP1-based and Windows Server 2008 R2 SP1-based computers. We recommend that you apply this hotfix rollup as part of your regular maintenance routine and build processes for Windows 7 and Windows Server 2008 R2 computers.
3. Loop memory diagnostics overnight
4. If that passes proceed to jcgriff2 recommendation for verifier.
 
Hi smv1973 (and all). :smile9:
Are you running MS security essentials, MBAM PRO, Spyhunter (paid version), simultaneously?
What antivirus/antimalware/antispyware and firewall are you using?
Did you check what scheduled tasks should start (or are already started) at that time?
 
xilolee said:
Hi smv1973 (and all). :smile9:
Are you running MS security essentials, MBAM PRO, Spyhunter (paid version), simultaneously?
What antivirus/antimalware/antispyware and firewall are you using?
Did you check what scheduled tasks should start (or are already started) at that time?
Click to expand...

yes i have MS security essentials, MBAM PRO & paid version of Spyhunter. I have had and used these programs together for long time now. Have never had any issues with them in the past. made sure that scheduled tasks do not over lap. In the past i used to use Nortons internet security but had issues with it casing BSOD so i stopped use of it and removed it. that was a few year ago now. I use the widows firewall.

On a side not have not had any crashes yesterday(3/9) or today(3/10).
 
Please try to update the Nvidia display drivers again, there are a few updates
Drivers | GeForce
Code: 
fffff880`009a8af8  00000000`00000000
fffff880`009a8b00  00000000`00000000
fffff880`009a8b08  00000000`00000000
fffff880`009a8b10  00000000`00000000
fffff880`009a8b18  fffff880`07f3409bUnable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0xc809b
fffff880`009a8b20  00000000`47eb7d90
fffff880`009a8b28  000007ff`fffde000
fffff880`009a8b30  00000000`00000000
fffff880`009a8b38  00000000`0028f828
fffff880`009a8b40  00000000`00000000

4: kd> lmvm nvlddmkm
Browse full module list
start             end                 module name
fffff880`1105a000 fffff880`11c6e000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        [COLOR="#FF0000"]Tue Feb 09 05:52:55 2016[/COLOR] (56B970A7)
    CheckSum:         00BDC82C
    ImageSize:        00C14000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 
have had no issues or crashes since the last one on 3/8/16. thank you much axe0. will update my gpu drivers.
 
Glad to hear that you've had no BSODs for a week now - that's great news.

Thank you for posting back with a status update - much appreciated.

Regards. . .

jcgriff2
 
very sorry I used cc cleaner. also all crashes happen when playing browser based game. all from the same game.
 

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top