[SOLVED] BSOD and Windows hangs

[Mike P]

Hi,
from time to time a BSOD appears (my suspition is hard drive) and second problem: Windows randomly hangs (opened Firefox with 2-3 tabs and 1 separete program), music from youtube (one of the firefox tab) freezes 2-3 seconds and then plays and again (it repeats about every 10 seconds). Solution to this problem is restart (sometimes hangs while reboot).

Laptop Asus N43SN

https://www.asus.com/Notebooks/N43SN/

Win 7 Home Premium x64
Intel® Core™ i5 2410M
8GB
Age of system - 6 years

Drivers and bios updated.
I'm not sure if current dump files refer to this BSOD.

I attache perfmon file. With SysnativeFileCollectionApp got problem because stopped on

Waiting for SystemInfo

(over 30 minutes now)- attache the file what's done up to now.

Thanks in advance

 

[MichaelB]

Hi,

both dumps mention as a point of failure the Fresco Logic xHCI (USB3) Device Driver

WDF_VIOLATION (10d)
The Kernel-Mode Driver Framework was notified that Windows detected an error
in a framework-based driver. In general, the dump file will yield additional
information about the driver that caused this bug check.
Arguments:
Arg1: 0000000000000008, An operation occurred on a DMA transaction object while it
    was not in the correct state.
Arg2: 0000057ff00c0b48, Reserved.
Arg3: 0000000000000003, Reserved.
Arg4: fffffa800a087010, Reserved.

Debugging Details:
------------------


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  7601.23572.amd64fre.win7sp1_ldr.161011-0600

DUMP_TYPE:  2

BUGCHECK_P1: 8

BUGCHECK_P2: 57ff00c0b48

BUGCHECK_P3: 3

BUGCHECK_P4: fffffa800a087010

BUGCHECK_STR:  0x10D_8

CPU_COUNT: 4

CPU_MHZ: 8f6

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 2a

CPU_STEPPING: 7

CPU_MICROCODE: 6,2a,7,0 (F,M,S,R)  SIG: 1B'00000000 (cache) 1B'00000000 (init)

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  SKYLAKE1

ANALYSIS_SESSION_TIME:  01-25-2017 16:01:53.0283

ANALYSIS_VERSION: 10.0.14321.1024 amd64fre

LAST_CONTROL_TRANSFER:  from fffff88000e8faa4 to fffff80005672400

STACK_TEXT:  
fffff880`031a8988 fffff880`00e8faa4 : 00000000`0000010d 00000000`00000008 0000057f`f00c0b48 00000000`00000003 : nt!KeBugCheckEx
fffff880`031a8990 fffff880`00e8b950 : fffffa80`0ff3f4b0 fffff880`031a8ad0 0000057f`f00c0b48 fffffa80`07025660 : Wdf01000!FxDmaTransactionBase::DmaCompleted+0xd8
fffff880`031a8a10 fffff880`0531dda7 : fffffa80`0ff3f4b0 fffffa80`099e59c0 fffff800`0581b2d8 fffff800`0581b2d8 : Wdf01000!imp_WdfDmaTransactionDmaCompleted+0x114
fffff880`031a8a70 fffffa80`0ff3f4b0 : fffffa80`099e59c0 fffff800`0581b2d8 fffff800`0581b2d8 fffffa80`07025660 : [COLOR=#ff0000]FLxHCIc[/COLOR]+0x17da7
fffff880`031a8a78 fffffa80`099e59c0 : fffff800`0581b2d8 fffff800`0581b2d8 fffffa80`07025660 00000000`00000000 : 0xfffffa80`0ff3f4b0
fffff880`031a8a80 fffff800`0581b2d8 : fffff800`0581b2d8 fffffa80`07025660 00000000`00000000 fffff800`0581b2d8 : 0xfffffa80`099e59c0
fffff880`031a8a88 fffff800`0581b2d8 : fffffa80`07025660 00000000`00000000 fffff800`0581b2d8 fffff800`05679a13 : nt!ExWorkerQueue+0x58
fffff880`031a8a90 fffffa80`07025660 : 00000000`00000000 fffff800`0581b2d8 fffff800`05679a13 00000000`00000000 : nt!ExWorkerQueue+0x58
fffff880`031a8a98 00000000`00000000 : fffff800`0581b2d8 fffff800`05679a13 00000000`00000000 00000000`00000001 : 0xfffffa80`07025660


STACK_COMMAND:  kb

THREAD_SHA1_HASH_MOD_FUNC:  2281acdba712d898212885387feaa02644080e98

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  27085d49dfb4218da59cb9e95aa6b6109a7eb5e0

THREAD_SHA1_HASH_MOD:  d0f37238042470ff9c42d61b83a96af7798669c4

FOLLOWUP_IP: 
FLxHCIc+17da7
fffff880`0531dda7 ??              ???

get a newer one either from Asus but they have no newer driver

ASUSTeK Computer Inc. -Support- Driver & Tools - N43SN

or here

FRESCO LOGIC INC.===Leap into SuperSpeed===

 

[Mike P]

Hi,

both dumps mention as a point of failure the Fresco Logic xHCI (USB3) Device Driver

WDF_VIOLATION (10d)
The Kernel-Mode Driver Framework was notified that Windows detected an error
in a framework-based driver. In general, the dump file will yield additional
information about the driver that caused this bug check.
Arguments:
Arg1: 0000000000000008, An operation occurred on a DMA transaction object while it
    was not in the correct state.
Arg2: 0000057ff00c0b48, Reserved.
Arg3: 0000000000000003, Reserved.
Arg4: fffffa800a087010, Reserved.

Debugging Details:
------------------


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  7601.23572.amd64fre.win7sp1_ldr.161011-0600

DUMP_TYPE:  2

BUGCHECK_P1: 8

BUGCHECK_P2: 57ff00c0b48

BUGCHECK_P3: 3

BUGCHECK_P4: fffffa800a087010

BUGCHECK_STR:  0x10D_8

CPU_COUNT: 4

CPU_MHZ: 8f6

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 2a

CPU_STEPPING: 7

CPU_MICROCODE: 6,2a,7,0 (F,M,S,R)  SIG: 1B'00000000 (cache) 1B'00000000 (init)

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  SKYLAKE1

ANALYSIS_SESSION_TIME:  01-25-2017 16:01:53.0283

ANALYSIS_VERSION: 10.0.14321.1024 amd64fre

LAST_CONTROL_TRANSFER:  from fffff88000e8faa4 to fffff80005672400

STACK_TEXT:  
fffff880`031a8988 fffff880`00e8faa4 : 00000000`0000010d 00000000`00000008 0000057f`f00c0b48 00000000`00000003 : nt!KeBugCheckEx
fffff880`031a8990 fffff880`00e8b950 : fffffa80`0ff3f4b0 fffff880`031a8ad0 0000057f`f00c0b48 fffffa80`07025660 : Wdf01000!FxDmaTransactionBase::DmaCompleted+0xd8
fffff880`031a8a10 fffff880`0531dda7 : fffffa80`0ff3f4b0 fffffa80`099e59c0 fffff800`0581b2d8 fffff800`0581b2d8 : Wdf01000!imp_WdfDmaTransactionDmaCompleted+0x114
fffff880`031a8a70 fffffa80`0ff3f4b0 : fffffa80`099e59c0 fffff800`0581b2d8 fffff800`0581b2d8 fffffa80`07025660 : [COLOR=#ff0000]FLxHCIc[/COLOR]+0x17da7
fffff880`031a8a78 fffffa80`099e59c0 : fffff800`0581b2d8 fffff800`0581b2d8 fffffa80`07025660 00000000`00000000 : 0xfffffa80`0ff3f4b0
fffff880`031a8a80 fffff800`0581b2d8 : fffff800`0581b2d8 fffffa80`07025660 00000000`00000000 fffff800`0581b2d8 : 0xfffffa80`099e59c0
fffff880`031a8a88 fffff800`0581b2d8 : fffffa80`07025660 00000000`00000000 fffff800`0581b2d8 fffff800`05679a13 : nt!ExWorkerQueue+0x58
fffff880`031a8a90 fffffa80`07025660 : 00000000`00000000 fffff800`0581b2d8 fffff800`05679a13 00000000`00000000 : nt!ExWorkerQueue+0x58
fffff880`031a8a98 00000000`00000000 : fffff800`0581b2d8 fffff800`05679a13 00000000`00000000 00000000`00000001 : 0xfffffa80`07025660


STACK_COMMAND:  kb

THREAD_SHA1_HASH_MOD_FUNC:  2281acdba712d898212885387feaa02644080e98

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  27085d49dfb4218da59cb9e95aa6b6109a7eb5e0

THREAD_SHA1_HASH_MOD:  d0f37238042470ff9c42d61b83a96af7798669c4

FOLLOWUP_IP: 
FLxHCIc+17da7
fffff880`0531dda7 ??              ???

get a newer one either from Asus but they have no newer driver

ASUSTeK Computer Inc. -Support- Driver & Tools - N43SN

or here

FRESCO LOGIC INC.===Leap into SuperSpeed===

Downloaded from Fresco as you recommended.
If a new BSOD will appear I'll let you know.
Thank you.