BSOD and SFC scannow cannot fix certain corrupted files.

P

Painz

Member
Joined
Aug 22, 2013
Posts
15
Hi all! My sister's computer recently had a bsod(blue screen of death) and she's not exactly computer savvy so she asked me to try and fix it. I googled her problem and found that sfc /scannow had helped many people. I than tried it on her computer and sure enough it fixed it. The weird thing is that it happened again the next night and when I did sfc /scannow again the bsod happened again in about 3 hours. I than kept trying sfc /scannow hoping it would fix the problem if I spammed it enough times(about 3 or 4) :/ Than it eventually reached the point where it said "Windows Resource Protection found corrupt files but was unable to fix some of them." Can someone please help me/her? Thanks!
 
Sorry, I was in a hurry and did not see the thread. I'll update the post with the info needed.
 
The screen just bsod'd right when I was trying to get the information. I'm currently doing sfc /scannow again to try and fix the problem long enough for me to get the info.
 
I tried to download File Collection Apps on her computer, but the weird thing is that EVERYTIME I get on your website it would bsod, and it coming on the website seems to be the only thing that triggers it. Can someone help?
 
Hi,

Please try and use the collection app via safe mode. If you cannot, zip up the dumps manually from %systemroot%\Minidump and attach them here via safe mode with networking.

Regards,

Patrick
 
If you are BSOD'ing in safe mode with networking, possible network driver issues. Do you have an external drive or USB to put the dump files on so you can attach them here from a different computer?

Regards,

Patrick
 

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top