BSOD and SFC scannow cannot fix certain corrupted files.

Painz · Aug 22, 2013

Hi all! My sister's computer recently had a bsod(blue screen of death) and she's not exactly computer savvy so she asked me to try and fix it. I googled her problem and found that sfc /scannow had helped many people. I than tried it on her computer and sure enough it fixed it. The weird thing is that it happened again the next night and when I did sfc /scannow again the bsod happened again in about 3 hours. I than kept trying sfc /scannow hoping it would fix the problem if I spammed it enough times(about 3 or 4) :/ Than it eventually reached the point where it said "Windows Resource Protection found corrupt files but was unable to fix some of them." Can someone please help me/her? Thanks!

Patrick · Aug 22, 2013

Hi,

Let's worry about the BSOD's before the SFC issues.

Please refer to the following thread and reply back here accordingly with the required information - https://www.sysnative.com/forums/bs...g-instructions-windows-8-7-windows-vista.html

Regards,

Patrick

Painz · Aug 22, 2013

Sorry, I was in a hurry and did not see the thread. I'll update the post with the info needed.

Painz · Aug 22, 2013

The screen just bsod'd right when I was trying to get the information. I'm currently doing sfc /scannow again to try and fix the problem long enough for me to get the info.

Painz · Aug 22, 2013

I tried to download File Collection Apps on her computer, but the weird thing is that EVERYTIME I get on your website it would bsod, and it coming on the website seems to be the only thing that triggers it. Can someone help?

Patrick · Aug 23, 2013

Hi,

Please try and use the collection app via safe mode. If you cannot, zip up the dumps manually from %systemroot%\Minidump and attach them here via safe mode with networking.

Regards,

Patrick

Painz · Aug 23, 2013

I tried using safemode, but again, everytime I open this website it just goes to bsod.

Painz · Aug 23, 2013

Quick question, I used the driver verifier and when I rebooted the computer nothing happened.

Patrick · Aug 23, 2013

If you are BSOD'ing in safe mode with networking, possible network driver issues. Do you have an external drive or USB to put the dump files on so you can attach them here from a different computer?

Regards,

Patrick

Painz · Aug 23, 2013

Hi, I made a new thread with the info needed, I would appreciate if you look at that one instead. https://www.sysnative.com/forums/bs...-when-opening-certain-websites.html#post53311

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BSOD and SFC scannow cannot fix certain corrupted files.

Painz

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