BSOD and Freezing on Windows 7

saeta119 · Sep 6, 2013

· OS
** Windows 7 Ultimate 64-bit (6.1 Build 7601)

Processor
** Intel Core i5 CPU 760 @ 2.80GHz (4 CPUs)

· What was original installed OS on system?
**Windows 7

· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)
** Purchased

· Age of system (hardware)
** 3 yrs

· Age of OS installation - have you re-installed the OS?
** 3 yrs , never reinstalled

· CPU

· Video Card
** ATI Radeon HD 5450

· MotherBoard
Intel Core i5 CPU 760 @ 2.80GHz (4 CPUs)
· Power Supply - brand & wattage (if laptop, skip this one)

· System Manufacturer
Gigabyte Techonology

· Exact model number (if laptop, check label on bottom)
H55M-USB3

BIOS
Award Modular BIOS v6.00PG

Thanks for your help!

Vir Gnarus · Sep 6, 2013

Update your wifi drivers, as it's 3+ years old and was tagged as the possible cause for this crash. If that doesn't work, update your AVG as well as any firewall software you may have, as AV and firewall software filter drivers can cause problems if they have bugs in em. You may need to uninstall AVG and replace it with another AV (like MSE) just to see if it's a problem specific to AVG.

Also update your motherboard's BIOS and any drivers that comes with it. Since this is a problem with power I/O for your wifi, motherboard problems can cause issues with it. Updating drivers for your mobo as well as the BIOS can resolve this if there's relevant bugs.

If none of that does the trick, I'd like you to turn on Driver Verifier and get it to crash the system some, then turn it off and send us the crashdumps. Read all the instructions carefully.

saeta119 · Sep 9, 2013

Hi, Thanks for the reply.

Well this is not a notebook, so I do not have wifi drivers and I'm not sure what kind of error showed up there. I just updated AVG and will try to update the BIOS to see if there are any changes.

In regards to Driver verifier, I have tried it but most of the times the computer freezes and I get no dump from that.

If there is maybe other warning signs seen in the file I posted it would be great to know.

thanks!

Vir Gnarus · Sep 9, 2013

Sorry, I looked at the name of the driver too quick. It's your NIC drivers, not your wifi, so your network controller drivers on your mobo needs updating, as well as anything else on the mobo. Pardon!

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BSOD and Freezing on Windows 7

saeta119

New member

Vir Gnarus

BSOD Kernel Dump Expert

saeta119

New member

Vir Gnarus

BSOD Kernel Dump Expert