BSOD after Hibernate resume Driver_Power_State_Failure

Henry_P · Jan 28, 2023

Tried to figure out using winDbg, the only answer I got it's caused by ACPI.sys
I tried disabling Fast Startup just in case and it still would BSOD on hibernate.

The only thing related I found is from reddit thread from 4 years ago that might be related. I have a secondary 2TB Samsung PRO 980 installed
Sleep works without issues.

Your help is greatly appreciated.

Henry_P · Jan 29, 2023

I should add.
It happens right after the windows logo finishes spinning and it transfers to logon.
The screen becomes blank and it hangs for a minute before BSOD is displayed.

MrPepka · Jan 29, 2023

Update AMD chipset drivers - https://www.amd.com/en/support/chipsets/socket-fp5-mobile/amd-ryzen-and-athlon-mobile-chipset
Update BIOS - System BIOS komputera Dell G15 5515 | Szczegóły sterownika | Dell Polska

Henry_P · Jan 29, 2023

Run those above updates. Same issue on resume hibernate.

I think it's probably the way Dell does their BIOS or schematics for the motherboard.

It's probably unfixable. I'm going to try remove that ssd on next weekend to see if issues persist. If it doesn't we'll know for certain that reddit thread was correct.

MrPepka · Jan 30, 2023

Please send the MEMORY.DMP file from C:\Windows, I need to check some things there

Henry_P · Jan 31, 2023

Uploading to GDrive. Will take a while, my upload speed is terrible at 1mbps and its a 2GB file

Henry_P · Jan 31, 2023

Going to send you a PM with the link

MrPepka · Feb 1, 2023

Thx. Unfortunately, I can't find the correct driver. Run Driver Verifier (enter verifier at the bottom of the search engine), select "Create custom settings (for code developers)", select all options marked as Standard and also select "Force pending I/O requests" and "IRP Logging", in in the next window, select the "Select driver names from a list" option and select all drivers that do not come from Microsoft (the only exception are drivers with the "_dump" prefix in the name). Accept the changes and restart your computer

x BlueRobot · Feb 1, 2023

Please post all dump files in the public forum otherwise others will not be able to assist you. There is no sensitive information within the dump file.

x BlueRobot · Feb 1, 2023

MrPepka said:
Run Driver Verifier (enter verifier at the bottom of the search engine)

There's a tutorial with the setup instructions - Driver Verifier - BSOD related - Windows 11, 10, 8.1 and 8

Henry_P · Feb 1, 2023

Ah I see,
Memory Dump: MEMORY (2).DMP

For verifier, I run it for 24 hours then cause BSOD?

x BlueRobot · Feb 1, 2023

Why do you have a number of devices disabled? I can see that you've disabled your network card for some reason? Does the issue occur in Safe Mode?

Rich (BB code):

Dumping IopRootDeviceNode (= 0xffffab085e2eeb00)
DevNode 0xffffab085e27a7b0 for PDO 0xffffab085e605d70
  InstancePath is "ROOT\NET\0000"
  ServiceName is "VBoxNetAdp"
  State = DeviceNodeInitialized (0x302)
  Previous State = DeviceNodeUninitialized (0x301)
  Problem = CM_PROB_DISABLED
  Problem Status = 0x00000000
DevNode 0xffffab085e317b00 for PDO 0xffffab085e606d70
  InstancePath is "ROOT\NET\0001"
  ServiceName is "VBoxNetAdp"
  State = DeviceNodeInitialized (0x302)
  Previous State = DeviceNodeUninitialized (0x301)
  Problem = CM_PROB_DISABLED
  Problem Status = 0x00000000
DevNode 0xffffab085e30eb00 for PDO 0xffffab085e607d70
  InstancePath is "ROOT\NET\0002"
  ServiceName is "VBoxNetAdp"
  State = DeviceNodeInitialized (0x302)
  Previous State = DeviceNodeUninitialized (0x301)
  Problem = CM_PROB_DISABLED
  Problem Status = 0x00000000
DevNode 0xffffab0866470670 for PDO 0xffffab0866476060
  InstancePath is "PCI\VEN_10EC&DEV_8125&SUBSYS_0A6E1028&REV_05\01000000684CE00000"
  ServiceName is "rt640x64"
  State = DeviceNodeInitialized (0x302)
  Previous State = DeviceNodeUninitialized (0x301)
  Problem = CM_PROB_DISABLED
  Problem Status = 0x00000000
DevNode 0xffffab086c2d6010 for PDO 0xffffab086c384780
  InstancePath is "BTH\MS_BTHPAN\7&398e3bc4&0&2"
  ServiceName is "BthPan"
  State = DeviceNodeInitialized (0x302)
  Previous State = DeviceNodeUninitialized (0x301)
  Problem = CM_PROB_DISABLED
  Problem Status = 0x00000000

Henry_P · Feb 1, 2023

3 of them are VirtualBox Virtual NICs I'm not using anymore.
I disabled the LAN as I was connecting to my router over wifi to configure it, I was on separate LAN connection at that time that had same IP space.
So I just disabled it when configuring it and never switched it back on. It wouldn't cause a crash though.
I can enable all of them back if you want.

x BlueRobot · Feb 2, 2023

I know, I just wanted to make sure you disabled them because you wanted to rather than because they were causing some kind of other issue. Does BSOD occur within Safe Mode?

Henry_P · Feb 3, 2023

Happens in Safe Mode As well. Tried removing the Samsung drive according to reddit theory, no go.
Going to try recheck all Windows files. If it doesn't help I'll just leave it as is. It boots up pretty fast anyways.

x BlueRobot · Feb 5, 2023

If the issue occurs in Safe Mode as well, then you can check which drivers are being loaded by using the following command:

Rich (BB code):

reg query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal

You can then check wherever there are any third-party drivers being loaded otherwise the issue is possibly related to the motherboard.

Henry_P · Feb 7, 2023

Don't see anything out of sorts. So it's MB most likely.

Code:

PS C:\WINDOWS\system32> reg query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Ahcache.sys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AppInfo
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AppMgmt
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AudioEndpointBuilder
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AudioSrv
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Base
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\BasicDisplay.sys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\BasicRender.sys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Boot Bus Extender
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Boot file system
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\BrokerInfrastructure
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\CBDHSvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\CoreMessagingRegistrar
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\CryptSvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\DcomLaunch
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\DeviceInstall
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\dxgkrnl.sys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\EFS
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\EventLog
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\File system
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Filter
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\FsDepends.sys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HdAudAddService.Sys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HdAudBus.Sys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HelpSvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\iai2c.sys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\KeyIso
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\LSM
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Netlogon
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\NgcCtnrSvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\NgcSvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\NTDS
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\PCI Configuration
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\PlugPlay
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\PNP Filter
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Power
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Primary disk
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ProfSvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\RpcEptMapper
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\RpcSs
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sacsvr
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SCSI Class
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SerCx2.sys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sermouse.sys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SpbCx.sys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\StateRepository
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SWPRV
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\System Bus Extender
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SystemEventsBroker
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TabletInputService
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TBS
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TrustedInstaller
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\uefi.sys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\usbaudio.sys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\UserManager
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\VDS
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vmms
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgr.sys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgrx.sys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinMgmt
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfPf
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfRd
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{36FC9E60-C465-11CF-8056-444553540000}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E965-E325-11CE-BFC1-08002BE10318}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E967-E325-11CE-BFC1-08002BE10318}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E969-E325-11CE-BFC1-08002BE10318}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E96A-E325-11CE-BFC1-08002BE10318}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E96B-E325-11CE-BFC1-08002BE10318}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E96C-E325-11CE-BFC1-08002BE10318}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E96F-E325-11CE-BFC1-08002BE10318}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E977-E325-11CE-BFC1-08002BE10318}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E97B-E325-11CE-BFC1-08002BE10318}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E97D-E325-11CE-BFC1-08002BE10318}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E980-E325-11CE-BFC1-08002BE10318}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{6BDD1FC1-810F-11D0-BEC7-08002BE2092F}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{71A27CDD-812A-11D0-BEC7-08002BE2092F}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{9DA2B80F-F89F-4A49-A5C2-511B085B9E8A}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{A0A588A4-C46F-4B37-B7EA-C82FE89870C6}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D48179BE-EC20-11D1-B6B8-00C04FA372A7}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D94EE5D8-D189-4994-83D2-F68D7D41B0E6}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{F2E7DD72-6468-4E36-B6F1-6488F42C1B52}

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BSOD after Hibernate resume Driver_Power_State_Failure

Henry_P

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Henry_P

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MrPepka

Sysnative Staff, BSOD Kernel Dump Senior Analyst

Henry_P

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MrPepka

Sysnative Staff, BSOD Kernel Dump Senior Analyst

Henry_P

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Henry_P

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MrPepka

Sysnative Staff, BSOD Kernel Dump Senior Analyst

x BlueRobot

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x BlueRobot

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Henry_P

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Henry_P

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Henry_P

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