BSOD 0x00000124 hal.dll+12a3b and ntoskrnl.exe+75bc0 - Windows 7 x64

[Lenny]

Hello guys,
i need some help, because of a BSOD Error. Usually it only happens while i'm gaming (Battlefield 4) So I ran some stress tests. With Prime95 for CPU and Furmark for GPU i didn't get any errors. I did the tests overnight, so maybe 8-10 hours.

OS: Windows 7 Ultimate 64-bit SP1
CPU: Intel Core i5 3570K @ 3.40GHz
RAM:
8,00GB Dual-Channel DDR3 @ 798MHz (9-9-9-24)
Motherboard
MSI Z77A-GD80 (MS-7757) 28 °C
Graphics
2048MB Sapphire ATI Radeon Toxic R9 270X 34 °C
Storage
232GB Samsung SSD 840 EVO 250GB ATA Device (SSD) 27 °C
931GB SAMSUNG HD103SJ ATA Device (SATA) 26 °C
232GB SAMSUNG HD252HJ ATA Device (SATA) 22 °C
Optical Drives
TSSTcorp CDDVDW SH-224BB ATA Device
DTSOFT Virtual CdRom Device
Audio
Realtek High Definition Audio

 

[Patrick]

Hi,

WHEA_UNCORRECTABLE_ERROR (124)

A fatal hardware error has occurred. This fatal error displays data from the Windows Hardware Error Architecture (WHEA).

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800846a138
Section       @ fffffa800846a2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

[COLOR=#ff0000]Error         : DCACHEL2_DRD_ERR (Proc 3 Bank 6)[/COLOR]
  Status      : 0xbe20000000021136
  Address     : 0x00000001636dee00
  Misc.       : 0x0000007906008086

L2 cache error, processor #3 and cache bank #6. Consistent throughout each crash dump.

---

There is only so much you can do with a bug check like this until it comes down to a faulty processor that will need to be replaced. Start from 1 and work downward:

1. Ensure your temperatures are within standard and nothing's overheating. You can use a program such as Speccy if you'd like to monitor temps - Speccy - System Information - Free Download

2. Clear your CMOS (or load optimized BIOS defaults) to ensure there's no improper BIOS setting - How To Clear CMOS (Reset BIOS) [Easy, 10 to 15 Min]

3. Ensure your BIOS is up to date.

4. Software conflicts that can usually cause *124 bug checks are OS to BIOS utilities from manufacturer's like Asus' AI Suite. If you have something like this software-wise, remove it ASAP.

5. If all of the above fail, the only left to do is replace your processor as it is faulty.

Regards,

Patrick