[SOLVED] BSOD "0x0000007e" "cng.sys"

Airflame · May 12, 2021

3 days ago i have watching my mail and i got a blue screen and my pc restarted. After that i cant repair it with rescue usb windows 7, sfc /scannow, chkdsk /r /f not helping nether.

Windows 7 64x proffesional PE edition

First error i had was 0x0000012a in normal run and 0x0000003B in safe mode run. I installed some hotfix from microsoft for 0x0000003B from recovery console (.cab file). The second error was 0x0000012a and i fix it using Hirens.BootCD.15.2 reg editor. There was a language pack missing in my main account so i copied it from admin account and now i have a error BSOD "0x0000007e" "cng.sys"

When i had those 2x errors (0x0000012a in normal run and 0x0000003B) there was no windows logo just BSOD but now with the "0x0000007e" "cng.sys" i see windows logo moving an in some moment its getting stuck and BSOD. Same error is in safe mode and in normal mode.

I was trying to delete the cng.sys from c:/windows/system32/drivers/ . Using windows rescue repair tool fix error but i get the same error in safe mode and normal mode. Ii did backup the cng.sys file and replace it how it was.

My minidumps not making and dont know why because when i enter regedit using the Hirens.BootCD.15.2 i see the dumps are on.

Is there a way to run SysnativeFileCollectionApp in recovery console?

Airflame · May 12, 2021

Windows 7 64x proffesional PE edition
DELL Optiplex 990 256925J
Motherboard Dell 06D7TR
Ram DDR3 8192
Processor i5-2400 3.10

x BlueRobot · May 12, 2021

Please do not create additional threads across different forums since it can lead to conflicting suggestions and therefore make it more difficult to troubleshoot the issue.

BSOD "0x0000007e" "cng.sys" - Windows Crashes and Blue Screen of Death (BSOD) Help and Support

Please let us know if you wish to continue on this forum or Bleeping Computer.

Airflame · May 12, 2021

x BlueRobot said:
Please do not create additional threads across different forums since it can lead to conflicting suggestions and therefore make it more difficult to troubleshoot the issue.

BSOD "0x0000007e" "cng.sys" - Windows Crashes and Blue Screen of Death (BSOD) Help and Support

Please let us know if you wish to continue on this forum or Bleeping Computer.

Well some users are on the form bleepingcomputer but there are some other users that are on sysnative that are not in bleepingcomputer trying my best to fix the problem. How it can create conflicting suggestions? Those are seperated forums. I have clonezilla backup image so i can try everything i want to fix this problem no worry. If i fint any answers i will post on all forums i am asking the question.

axe0 · May 12, 2021

What x BlueRobot will find in his analysis may be entirely different from what I might find, there is no one-way method in analyzing the logs and that can lead to different, potentially conflicting, suggestions wasting yours and our time. That is why posting on multiple forums asking for help on the same thing can create conflicting suggestions.

Plus the possibility that you may completely ignore suggestions someone gave you that they spend hours on doing research and writing to make it understandable for you and others isn't exactly nice either, this happens often when someone is posting on multiple forums.

Airflame · May 12, 2021

axe0 said:
What x BlueRobot will find in his analysis may be entirely different from what I might find, there is no one-way method in analyzing the logs and that can lead to different, potentially conflicting, suggestions wasting yours and our time. That is why posting on multiple forums asking for help on the same thing can create conflicting suggestions.

Plus the possibility that you may completely ignore suggestions someone gave you that they spend hours on doing research and writing to make it understandable for you and others isn't exactly nice either, this happens often when someone is posting on multiple forums.

Ok i understand. I will post on bleepingcomputer hope other people from here can help there too but i doubt all people from sysnative that help have a account on bleepingcomputer.

I i will find solution on bleepingcomputer i will post it here.

Airflame · May 12, 2021

I completely forgot On day 14.10.2020, 09:44 i done cloning drive from hdd to ssd. The ssd is the drive that i have BSOD. I run the HDD and its working ok so its not the hardware problem.

Edit
Ok, i used clonezilla to copy partition from hdd to ssd again. From 14.10.2020 it have not been made so much changes to the pc. This topic can be closed and marked as [solved]

x BlueRobot · May 12, 2021

Okay, I'm glad you seem to have resolved the issue. This thread has been marked as solved.

jcgriff2 · May 21, 2021

Airflame said:
i doubt all people from sysnative that help have a account on bleepingcomputer.

Just for info - Sysnative is the location of the BSOD Academy where we teach others how to process kernel memory dumps. The graduates then go out to other forums to help in BSOD Forums.

You will find a sticky for it at Bleeping Computer - Sysnative Blue Screen of Death (BSOD) Academy - Windows Crashes and Blue Screen of Death (BSOD) Help and Support (bleepingcomputer.com)

The same basic sticky here at Sysnative - (6) Sysnative BSOD Academy | Sysnative Forums

Another at Tech Support Forums (TSF) - (197) Sysnative Blue Screen of Death (BSOD) Academy | Tech Support (techsupportforum.com)

Just about everything related to BSODs and the Internet in one way or another runs through Sysnative Forums.

Regards. . .

jcgriff2

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[SOLVED] BSOD "0x0000007e" "cng.sys"

Airflame

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Airflame

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x BlueRobot

Administrator

Airflame

Member

axe0

Administrator,
BSOD Academy Instructor,
Security Analyst

Airflame

Member

Airflame

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x BlueRobot

Administrator

jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

[SOLVED] BSOD "0x0000007e" "cng.sys"

Member

Member

Administrator

Member

Administrator, BSOD Academy Instructor, Security Analyst

Member

Member

Administrator

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Administrator,
BSOD Academy Instructor,
Security Analyst

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)