BSOD 0x0000003b error

U

unicode

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Nov 17, 2012
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Hello, my windows crashed 3 times in past few days, i got this error on the bluescreen 0x0000003b and this is not the first time, even after re installing windows many times, it's still crashing, possibly it could be a hardware defect i'm not an expert. it's showing the bug is caused by windows driver "ntoskrnl.exe" in blue screen viewer app. i haven't run any memory or hdd diagnosis yet to spare that time by making sure whether it's not a driver issue first. please correct me if i'm mistaken i'm learning to fix this with your help. i uploaded 3 minidump files in a zip file to my skydrive as well as Autoruns+Windows7_Vista_jcgriff2 report in the attachments. thank you in advance

dumpfiles
http://sdrv.ms/QO0ZBW
 

Attachments

One thing I see that has been found to cause issues recently is taphss.sys Tue Sep 15 15:58:23 2009 It's a driver for hotspot shield.
Uninstall HotSpot Shield to test.

Couple more drivers that are older and could stand updating
Realtek network driver rtl8187.sys Wed Dec 9 04:16:39 2009 and Rt64win7.sys Thu Feb 26 04:04:13 2009 > http://www.realtek.com.tw/downloads...d=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

Realtek Audio driver RTKVHD64.sys Tue Aug 4 05:50:52 2009> http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=8&PFid=14&Level=3&Conn=2


BSOD BUGCHECK SUMMARY

Code: 
[font=lucida console]
Debug session time: Fri Nov  9 09:37:35.707 2012 (UTC - 5:00)
Loading Dump File [C:\Documents and Settings\Owner\Bsodapps\110912-14648-01.dmp]
BugCheck 3B, {c0000005, fffff80002cde401, fffff880089d17f0, 0}
Probably caused by : hardware ( nt!KeWaitForMultipleObjects+191 )
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002cde401, Address of the instruction which caused the bugcheck
Arg3: fffff880089d17f0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  SearchProtocol
MaxSpeed:     2600
CurrentSpeed: 2599
BiosVersion = 5.32   
BiosReleaseDate = 10/23/2008
SystemManufacturer = HP-Pavilion
SystemProductName = FL209AA-ABV a6532.me
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Tue Nov  6 08:03:12.745 2012 (UTC - 5:00)
Loading Dump File [C:\Documents and Settings\Owner\Bsodapps\110912-15615-01.dmp]
BugCheck 3B, {c0000005, fffff80002c841f0, fffff880029a3170, 0}
Probably caused by : hardware ( win32k!NtUserCallNoParam+19 )
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002c841f0, Address of the instruction which caused the bugcheck
Arg3: fffff880029a3170, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  itype.exe
MaxSpeed:     2600
CurrentSpeed: 2600
BiosVersion = 5.32   
BiosReleaseDate = 10/23/2008
SystemManufacturer = HP-Pavilion
SystemProductName = FL209AA-ABV a6532.me
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Mon Nov  5 08:07:35.148 2012 (UTC - 5:00)
Loading Dump File [C:\Documents and Settings\Owner\Bsodapps\110512-14944-01.dmp]
BugCheck 3B, {c0000005, fffff80002f8b31e, fffff880061f6690, 0}
Probably caused by : hardware ( nt!ObpWaitForMultipleObjects+293 )
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002f8b31e, Address of the instruction which caused the bugcheck
Arg3: fffff880061f6690, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  explorer.exe
MaxSpeed:     2600
CurrentSpeed: 2600
BiosVersion = 5.32   
BiosReleaseDate = 10/23/2008
SystemManufacturer = HP-Pavilion
SystemProductName = FL209AA-ABV a6532.me
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

[/font]
 
Wrench97 said:
One thing I see that has been found to cause issues recently is taphss.sys Tue Sep 15 15:58:23 2009 It's a driver for hotspot shield.
Uninstall HotSpot Shield to test.

Couple more drivers that are older and could stand updating
Realtek network driver rtl8187.sys Wed Dec 9 04:16:39 2009 and Rt64win7.sys Thu Feb 26 04:04:13 2009 > http://www.realtek.com.tw/downloads...d=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

Realtek Audio driver RTKVHD64.sys Tue Aug 4 05:50:52 2009> http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=8&PFid=14&Level=3&Conn=2


BSOD BUGCHECK SUMMARY

Code: 
[FONT=lucida console]
Debug session time: Fri Nov  9 09:37:35.707 2012 (UTC - 5:00)
Loading Dump File [C:\Documents and Settings\Owner\Bsodapps\110912-14648-01.dmp]
BugCheck 3B, {c0000005, fffff80002cde401, fffff880089d17f0, 0}
Probably caused by : hardware ( nt!KeWaitForMultipleObjects+191 )
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002cde401, Address of the instruction which caused the bugcheck
Arg3: fffff880089d17f0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  SearchProtocol
MaxSpeed:     2600
CurrentSpeed: 2599
BiosVersion = 5.32   
BiosReleaseDate = 10/23/2008
SystemManufacturer = HP-Pavilion
SystemProductName = FL209AA-ABV a6532.me
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Tue Nov  6 08:03:12.745 2012 (UTC - 5:00)
Loading Dump File [C:\Documents and Settings\Owner\Bsodapps\110912-15615-01.dmp]
BugCheck 3B, {c0000005, fffff80002c841f0, fffff880029a3170, 0}
Probably caused by : hardware ( win32k!NtUserCallNoParam+19 )
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002c841f0, Address of the instruction which caused the bugcheck
Arg3: fffff880029a3170, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  itype.exe
MaxSpeed:     2600
CurrentSpeed: 2600
BiosVersion = 5.32   
BiosReleaseDate = 10/23/2008
SystemManufacturer = HP-Pavilion
SystemProductName = FL209AA-ABV a6532.me
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Mon Nov  5 08:07:35.148 2012 (UTC - 5:00)
Loading Dump File [C:\Documents and Settings\Owner\Bsodapps\110512-14944-01.dmp]
BugCheck 3B, {c0000005, fffff80002f8b31e, fffff880061f6690, 0}
Probably caused by : hardware ( nt!ObpWaitForMultipleObjects+293 )
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002f8b31e, Address of the instruction which caused the bugcheck
Arg3: fffff880061f6690, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  explorer.exe
MaxSpeed:     2600
CurrentSpeed: 2600
BiosVersion = 5.32   
BiosReleaseDate = 10/23/2008
SystemManufacturer = HP-Pavilion
SystemProductName = FL209AA-ABV a6532.me
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

[/FONT]
Click to expand...

I used to have Hotspot shield and i removed it months ago. I guess the driver is still there even after uninstalling it. perhaps the rest of the app drivers package is still there though, how do you suggest removing it ? thanks!
 

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