BSOD 0x0000000a ntoskrnl.exe

Floppyflup · Oct 18, 2021

PC came out of sleep after which I heard the sound windows makes when you add or remove a USB after which I was presented with the BSOD IRQL_NOT_LESS_OR_EQUAL, BSOD viewer gives the following :
ntoskrnl.exe ntoskrnl.exe+518bce fffff804`6e400000 fffff804`6f446000 0x01046000 0xed9dc31e 4/29/2096 5:01:34 PM

Speccy:

http://speccy.piriform.com/results/WyqlxETVskASQ1tRmXPzxOF

I've also attached the sysnativecollection.

Desktop
Windows 10 64 bit
Ryzen r5 3600
Corsair Vengeance LPX @ XMP Profile 1 3200mhz (has been running at this for a year now)
GTX 1080 EVGA
Gigabyte A520M D3SH (Latest BIOS)
No overclocks, no anti-virus (apart from windows defender)

I've run memtest not too long ago for 4 passes and it didn't show any errors. Any help would be greatly appreciated.

x BlueRobot · Oct 18, 2021

It seems that your graphics card driver is causing issues, I would suggest looking for an update if possible:

Rich (BB code):

0: kd> lmvm nvlddmkm
Browse full module list
start             end                 module name
fffff804`80690000 fffff804`82aee000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5d5c294bb8d17217\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Mon Jul 12 08:07:57 2021 (60EBEA4D)
    CheckSum:         023BE5B7
    ImageSize:        0245E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

Floppyflup · Oct 18, 2021

x BlueRobot said:

It seems that your graphics card driver is causing issues, I would suggest looking for an update if possible:

Rich (BB code):

0: kd> lmvm nvlddmkm
Browse full module list
start             end                 module name
fffff804`80690000 fffff804`82aee000   nvlddmkm T (no symbols)          
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5d5c294bb8d17217\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Mon Jul 12 08:07:57 2021 (60EBEA4D)
    CheckSum:         023BE5B7
    ImageSize:        0245E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

Hello,

Thank you very much. I'll DDU and update my GPU drivers. I'll update you if I run into this again, I appreciate your help.

x BlueRobot · Oct 19, 2021

No problem, please update us either way.

Floppyflup · Oct 19, 2021

Just had another bsod:

"Critical Structure Corruption" I was just browsing on chrome when it happened. Had to restart on the BSOD screen as it wouldn't restart for me. I attached the sysnative app file below as well as a screenshot of BSOD Viewer.

x BlueRobot · Oct 19, 2021

The latest crash doesn't provide much information at all unfortunately, apart from that a pool page had become corrupted, which can be due to several reasons.

Let's run Driver Verifier for now, please follow these instructions carefully - Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 + Vista

Floppyflup · Oct 19, 2021

Currently running driver verifier as you suggested. PC is being very slow and sluggish but no BSOD as of yet.

Out of curiosity, driver verifier has been running for an hour now and I'll run it for a minimum of 24 hours as suggested in the link above. If I don't BSOD under driver verifier, what would the next steps be? I wish these BSOD's were more common and less cryptic so they could be troubleshooted.

x BlueRobot · Oct 19, 2021

It depends, unfortunately, I can't provide much advice on two crashes.

Floppyflup · Oct 19, 2021

Understood, thank you for continuing to bear with me. I appreciate you helping me out immensely.

Hiya blue, I'm back.

No bsod's yet but found something interesting.

I was checking the AMD forums and found a thread that stated that this could be causing by a rare CPU issue in early Ryzen 5 3600 so I ran Prime 95 Small FTT's as suggested by the thread and after an hour got Hardware failure on one of the cores, temperatures never went above 90C. Is this seeming like a CPU issue that is causing the BSOD's.

[Tue Oct 19 22:24:12 2021]
Self-test 200K (thread 1 of 2) passed!
Self-test 200K (thread 2 of 2) passed!
Self-test 200K (thread 1 of 2) passed!
Self-test 200K (thread 2 of 2) passed!
Self-test 200K (thread 1 of 2) passed!
Self-test 200K (thread 2 of 2) passed!
FATAL ERROR: Rounding was 0.4998072061, expected less than 0.4
Hardware failure detected running 224K FFT size, consult stress.txt file.

x BlueRobot · Oct 19, 2021

Thanks for letting me know, that is likely to be the issue or at least something which will need to be addressed. If you haven't already, then I would suggest disabling Driver Verifier for now.

Is there any chipset updates from the AMD support page for your processor?

Floppyflup · Oct 19, 2021

Driver Verifier has been disabled. Chipset drivers have been updated to the latest version.

Edit:

All drivers from my mobo support page are also up to date.

This thread from 2019 is also eerily similar to my current issue, thought it doesn't reference the critical structure corruption. I'll leave it to you to see if it's related since i'm hopeless when it comes to BSOD codes.

[SOLVED] - IRQL BSODs

x BlueRobot · Oct 19, 2021

Floppyflup said:
Chipset drivers have been updated to the latest version.

Was that before or after you discovered the error with Prime95?

Floppyflup · Oct 19, 2021

x BlueRobot said:
Was that before or after you discovered the error with Prime95?

This was before. I also checked to see if it was an issue with the chipset for some reason. I tested with both my motherboard latest chipset drivers and AMD's website drivers. Please take a look at the edit in my earlier post as well. Something I'd like to add, don't know if it would be helpful, when I first started having this issue I reinstalled windows on an SSD that I bought just to rule out if my current one had issues. Upon installing my chipset drivers along with nvidia drivers I started getting "Memory management" and "page fault in nonpaged area" BSOD's though I haven't seen them at all since I reinstalled windows again with all the necessary drivers - this was 2 weeks ago - the current bsod's started 2 days ago.

Floppyflup · Oct 20, 2021

Hi again blue, went to a computer shop today and bought a new motherboard, did the same test with the same CPU and configuration on the new MOBO and p95 doesn't give any errors. Will check over the next few days if I bsod and update you.

x BlueRobot · Oct 21, 2021

Okay, thanks for the update, please let us know how it goes. Hopefully it will resolve the issue for you.

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