BSOD 07e winxp atapi.sys - XP MCE 2002 sp3

ccrb · Aug 31, 2014

View attachment perfmon.zip

· OS - XP MCE 2002 sp3
· x86 32
· What was original installed OS on system? same. XP MCE 2002
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM, Just freshly reinstalled from Dell discs
· Age of system (hardware). Unknown, but probably 10 years
· Age of OS installation - have you re-installed the OS?, 3 months

· CPU AMD Athlon 64 x2 dual
· Video Card nvidia GeForce 6150 LE
· MotherBoard - not sure: ACPI w/ 2gb ram
· Power Supply - brand & wattage (if laptop, skip this one)... as installed on dell

· System Manufacturer Dell (dimension e521)
· Exact model number (if laptop, check label on bottom)

· Laptop or Desktop?

Tekno Venus · Aug 31, 2014

Can you please follow the XP posting instructions here as well: https://www.sysnative.com/forums/bs...lue-screen-of-death-posting-instructions.html

Stephen

ccrb · Aug 31, 2014

unless I've missed something (duh), I think I got it all.

sure. they look partly the same, but this was new (speccy)...

http://speccy.piriform.com/results/tNerDkAvm4SUNMuqJwexjwF

Wrench97 · Sep 1, 2014

Do you only get a BSOD when using the CD/DVD drive?

Code:

Debug session time: Sat Aug 30 06:01:27.500 2014 (UTC - 4:00)
Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\Mini083114-01.dmp]
Windows XP Kernel Versio  2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Built by: 2600.xpsp_sp3_qfe.130704-0421
System Uptime: 10 days 22:31:15.759
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Bugcheck code 1000007E
Arguments: 
Arg1: 80000003, The exception code that was not handled
Arg2: b9f1c81e, The address that the exception occurred at
Arg3: ba4f7320, Exception Record Address
Arg4: ba4f701c, Context Record Address
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x7E_atapi!IdePortSearchDeviceInRegMultiSzList+254
BiosVersion = 1.1.2 
BiosReleaseDate = 11/08/2006
SystemManufacturer = Dell Inc
SystemProductName = Dimension E521
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Sat Aug 16 05:41:05.656 2014 (UTC - 4:00)
Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\Mini081914-01.dmp]
Windows XP Kernel Versio  2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Built by: 2600.xpsp_sp3_qfe.130704-0421
System Uptime: 9 days 19:31:52.923
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Bugcheck code 1000007E
Arguments: 
Arg1: 80000003, The exception code that was not handled
Arg2: b9f1c81e, The address that the exception occurred at
Arg3: ba503320, Exception Record Address
Arg4: ba50301c, Context Record Address
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x7E_atapi!IdePortSearchDeviceInRegMultiSzList+254
BiosVersion = 1.1.2 
BiosReleaseDate = 11/08/2006
SystemManufacturer = Dell Inc
SystemProductName = Dimension E521
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Tue Aug  5 19:24:47.297 2014 (UTC - 4:00)
Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\Mini080614-01.dmp]
Windows XP Kernel Versio  2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Built by: 2600.xpsp_sp3_qfe.130704-0421
System Uptime: 11 days 23:00:45.935
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Bugcheck code 1000007E
Arguments: 
Arg1: 80000003, The exception code that was not handled
Arg2: b9f1c81e, The address that the exception occurred at
Arg3: ba4ef320, Exception Record Address
Arg4: ba4ef01c, Context Record Address
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x7E_atapi!IdePortSearchDeviceInRegMultiSzList+254
BiosVersion = 1.1.2 
BiosReleaseDate = 11/08/2006
SystemManufacturer = Dell Inc
SystemProductName = Dimension E521
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Wed Jul 23 10:50:45.166 2014 (UTC - 4:00)
Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\Mini072414-01.dmp]
Windows XP Kernel Versio  2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Built by: 2600.xpsp_sp3_qfe.130704-0421
System Uptime: 13 days 5:00:17.942
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Bugcheck code 1000007E
Arguments: 
Arg1: 80000003, The exception code that was not handled
Arg2: b9f1c81e, The address that the exception occurred at
Arg3: ba507320, Exception Record Address
Arg4: ba50701c, Context Record Address
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x7E_atapi!IdePortSearchDeviceInRegMultiSzList+254
BiosVersion = 1.1.2 
BiosReleaseDate = 11/08/2006
SystemManufacturer = Dell Inc
SystemProductName = Dimension E521
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Wed Jul  9 01:28:23.468 2014 (UTC - 4:00)
Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\Mini071014-01.dmp]
Windows XP Kernel Versio  2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Built by: 2600.xpsp_sp3_qfe.130704-0421
System Uptime: 9 days 4:06:35.398
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Bugcheck code 1000007E
Arguments: 
Arg1: 80000003, The exception code that was not handled
Arg2: b9f1c81e, The address that the exception occurred at
Arg3: ba507320, Exception Record Address
Arg4: ba50701c, Context Record Address
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x7E_atapi!IdePortSearchDeviceInRegMultiSzList+254
BiosVersion = 1.1.2 
BiosReleaseDate = 11/08/2006
SystemManufacturer = Dell Inc
SystemProductName = Dimension E521
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Tue Apr 29 14:16:39.152 2014 (UTC - 4:00)
Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\Mini050214-01.dmp]
Windows XP Kernel Versio  2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Built by: 2600.xpsp_sp3_qfe.130704-0421
System Uptime: 4 days 11:00:12.925
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Bugcheck code 1000007E
Arguments: 
Arg1: 80000003, The exception code that was not handled
Arg2: b9f1c81e, The address that the exception occurred at
Arg3: ba4ef320, Exception Record Address
Arg4: ba4ef01c, Context Record Address
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x7E_atapi!IdePortSearchDeviceInRegMultiSzList+254
BiosVersion = 1.1.2 
BiosReleaseDate = 11/08/2006
SystemManufacturer = Dell Inc
SystemProductName = Dimension E521

ccrb · Sep 1, 2014

No. On the contrary, the drive has been empty every time it's gotten BSOD. The computer typically is in idle and hasn't had the kb or mouse touched in the previous 24 hrs.

Wrench97 said:
Do you only get a BSOD when using the CD/DVD drive?

Wrench97 · Sep 1, 2014

Is this the reason you reinstalled XP or did this just start happening after the install?

Try disconnecting the cd/dvd drive by unplugging the data and power cables from it.

ccrb · Sep 1, 2014

Wrench97 said:
Is this the reason you reinstalled XP or did this just start happening after the install?

Try disconnecting the cd/dvd drive by unplugging the data and power cables from it.

No, this pc was gifted to me, and the owner wanted to dispose of her hard drive her own way. I put the drive in, and reloaded the system.

I will try to unplug the dvd burner. And keep an eye on it.

ccrb · Sep 1, 2014

ccrb said:
I will try to unplug the dvd burner. And keep an eye on it.

Just did this, and rebooted. I'll keep an eye on this.

ccrb · Sep 11, 2014

OK, I am back. It ran for several days, then blue screened on me this morning.

IRQL NOT LESS OR EQUAL

Error code 1000000a, parameter1 805d000c, parameter2 000000ff, parameter3 00000008, parameter4 805d000c.

It appears to be an unrelated blue screen, but I think we turned on some logging tools, that might help us determine more about this crash. This error was logged in the event logs, but when I click for details, it says there are none on line for this code.

Jared · Sep 11, 2014

Can you follow thes xp posting instructions again as we need the dump file.

ccrb · Sep 11, 2014

http://speccy.piriform.com/results/VnEKP5fZGBIrs63tCSYMZ0X

Thanks for your help with this.

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BSOD 07e winxp atapi.sys - XP MCE 2002 sp3

ccrb

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Tekno Venus

Senior Administrator, Developer

ccrb

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Wrench97

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ccrb

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Wrench97

Administrator, Hardware Expert

ccrb

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Jared

Sysnative Staff, BSOD Kernel Dump Expert

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