Bought new pc, sound crackling.

Nixvan

New member
Joined
May 13, 2021
Posts
2
Hello, so yesterday i bought a new pc and i have a wireless headset, that is working normally on other pc's without crackling sounds in it. I tried a lot of google fixes from Throttling disables to bios updates nad my LatencyMon is still bad and i still hear a lot of crackle from my headset.
Here is my LatencyMon
Thanks for every answer!
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CONCLUSION
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Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:12:51 (h:mm:ss) on all processors.


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SYSTEM INFORMATION
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Computer name: DESKTOP-SMB9J05
OS version: Windows 10, 10.0, version 2009, build: 19042 (x64)
Hardware: MS-7B98, Micro-Star International Co., Ltd.
CPU: GenuineIntel Intel(R) Core(TM) i7-9700KF CPU @ 3.60GHz
Logical processors: 8
Processor groups: 1
RAM: 16318 MB total


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CPU SPEED
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Reported CPU speed: 360 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


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MEASURED INTERRUPT TO USER PROCESS LATENCIES
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The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 896,50
Average measured interrupt to process latency (µs): 2,740639

Highest measured interrupt to DPC latency (µs): 894,60
Average measured interrupt to DPC latency (µs): 1,095369


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REPORTED ISRs
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Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 513,432222
Driver with highest ISR routine execution time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

Highest reported total ISR routine time (%): 0,001416
Driver with highest ISR total time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

Total time spent in ISRs (%) 0,001564

ISR count (execution time <250 µs): 73519
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 3
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0


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REPORTED DPCs
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DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 2972,343333
Driver with highest DPC routine execution time: ndis.sys - Network Driver Interface Specification (NDIS), Microsoft Corporation

Highest reported total DPC routine time (%): 0,038073
Driver with highest DPC total execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 466.27 , NVIDIA Corporation

Total time spent in DPCs (%) 0,089601

DPC count (execution time <250 µs): 696880
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 33
DPC count (execution time 1000-2000 µs): 11
DPC count (execution time 2000-4000 µs): 1
DPC count (execution time >=4000 µs): 0


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REPORTED HARD PAGEFAULTS
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Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: chrome.exe

Total number of hard pagefaults 4437
Hard pagefault count of hardest hit process: 1074
Number of processes hit: 53


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PER CPU DATA
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CPU 0 Interrupt cycle time (s): 17,693708
CPU 0 ISR highest execution time (µs): 513,432222
CPU 0 ISR total execution time (s): 0,092755
CPU 0 ISR count: 68575
CPU 0 DPC highest execution time (µs): 2972,343333
CPU 0 DPC total execution time (s): 5,134351
CPU 0 DPC count: 600447
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CPU 1 Interrupt cycle time (s): 2,696983
CPU 1 ISR highest execution time (µs): 19,106111
CPU 1 ISR total execution time (s): 0,003724
CPU 1 ISR count: 4947
CPU 1 DPC highest execution time (µs): 334,793889
CPU 1 DPC total execution time (s): 0,190187
CPU 1 DPC count: 36211
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CPU 2 Interrupt cycle time (s): 2,662107
CPU 2 ISR highest execution time (µs): 0,0
CPU 2 ISR total execution time (s): 0,0
CPU 2 ISR count: 0
CPU 2 DPC highest execution time (µs): 210,081111
CPU 2 DPC total execution time (s): 0,051753
CPU 2 DPC count: 15915
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CPU 3 Interrupt cycle time (s): 2,360381
CPU 3 ISR highest execution time (µs): 0,0
CPU 3 ISR total execution time (s): 0,0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 908,3250
CPU 3 DPC total execution time (s): 0,032104
CPU 3 DPC count: 9421
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CPU 4 Interrupt cycle time (s): 2,064810
CPU 4 ISR highest execution time (µs): 0,0
CPU 4 ISR total execution time (s): 0,0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 813,644444
CPU 4 DPC total execution time (s): 0,015485
CPU 4 DPC count: 4585
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CPU 5 Interrupt cycle time (s): 2,343120
CPU 5 ISR highest execution time (µs): 0,0
CPU 5 ISR total execution time (s): 0,0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 849,588333
CPU 5 DPC total execution time (s): 0,021672
CPU 5 DPC count: 5576
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CPU 6 Interrupt cycle time (s): 2,249710
CPU 6 ISR highest execution time (µs): 0,0
CPU 6 ISR total execution time (s): 0,0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 605,869444
CPU 6 DPC total execution time (s): 0,060706
CPU 6 DPC count: 18504
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CPU 7 Interrupt cycle time (s): 2,100369
CPU 7 ISR highest execution time (µs): 0,0
CPU 7 ISR total execution time (s): 0,0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 163,490556
CPU 7 DPC total execution time (s): 0,021001
CPU 7 DPC count: 6266
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This is just a suggestion and friendly advice. You are under no obligation to take it.

If new and still under warranty, return it for another. The more you mess with it the closer you might get to voiding the warranty.
 
I need the computer asap tho, but i still think about that, im just curious if its a HW problem or SW problem.
 

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