Bootloop after trying Installing KB4493473

Wisdome

Wisdome

Well-known member
Joined
Dec 28, 2019
Posts
61
Hi,
Excuse my English, I'm from Germany and not native speaker.
I have following Problem:
1. We have a Hyper-v -windows server 2016 with 4 VM.
2. One of the VM have problems with installing Update KB4493473. The Windows starts updating, but after Rebooting it starts a Bootloop. Installing by Hand, the Update failed.
3. After Sfc /scannow, I get the Error: There is a system repair pending which requires reboot to complete. Restart Windows and run SFC scan again. Reboot does not cause something.
3.1. I found a Forumpost, where i should Delete pending.xml in Windows PE-Modus, after that I get the Error: Windows Resource Protection found corrupt files but was unable to fix some of them
4. DISM works with out problems
5. SFCfix get the error: Something get horribly wrong. I get a chrashdump. If I should post it please let me know.
5.1. Logfile: SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-12-29 08:53:21.030
Microsoft Windows Server 10 Build 14393 - amd64
Not using a script file.

SFCFix version 3.0.2.1 by niemiro has encountered an unhandled exception.
Currently storing 0 datablocks.
Finish time: 2019-12-29 09:03:13.301
----------------------EOF-----------------------SFCFix version 3.0.2.1 by niemiro has encountered an unhandled exception.
Currently storing 0 datablocks.
Finish time: 2019-12-29 09:34:36.524
----------------------EOF-----------------------SFCFix version 3.0.2.1 by niemiro has encountered an unhandled exception.
Currently storing 0 datablocks.
Finish time: 2019-12-29 09:35:35.621
----------------------EOF-----------------------

I hope you can help me.

Greets Wisdome

CSB.zip
 

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Hi Softwaremaniac,

after the 8th Bootloop, I stopped the Update. It is the same Problem like KB4493473. I Upload a Video for showing, the Problem.
Video
 

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  • 20191229_171039_004_saved.jpg
    20191229_171039_004_saved.jpg
    378.4 KB · Views: 8
Please do the following:

SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
 
Error: There is a system repair pending which requires reboot to complete. Restart Windows and run SFC scan again.

In German: "Es steht eine Systemreparatur aus, deren Abschluss einen Neustart erfordert"

Thank you for your Support.
 

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The Server may reboot several times as part of this fix. This is expected and normal.

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

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Sorry, the Error: There is a system repair pending which requires reboot to complete. Restart Windows and run SFC scan again.

In German: "Es steht eine Systemreparatur aus, deren Abschluss einen Neustart erfordert"
 
Don't try it yet.

Restart Windows in Safe Mode w/networking.

Download Windows Repair (All-in-One) Portable


  • Extract the tweaking.com_windows_repair_aio.zip to c:\Windows\TEMP the zip will extract to a folder called Tweaking.com - Windows Repair
  • Execute the file Repair_Windows.exe from the Tweaking.com - Windows Repair folder, accept the Security warning and the EULA
  • Click the button Jump To Repairs
  • Click the Open Repairs button to access the following screen:
    WindowsRepair.png
  • Click the box All Repairs to uncheck all the boxes
  • Check only the following boxes:
    • 16 - Repair Windows Updates
  • Check the box Restart/Shutdown System When Finished > Restart System
  • Click the Start Repairs button
  • When the system reboots, attempt SFC again.
 
C:\Windows\system32>sfc /scannow

Systemsuche wird gestartet. Dieser Vorgang kann einige Zeit dauern.

Überprüfungsphase der Systemsuche wird gestartet.
Überprüfung 100 % abgeschlossen.

Vom Windows-Ressourcenschutz wurden beschädigte Dateien gefunden und erfolgreich
repariert. Weitere Informationen finden Sie in der Datei "CBS.Log" unter "windir\Logs\CBS\CBS.log",
z.B. "C:\Windows\Logs\CBS\CBS.log".
Hinweis: Bei der Offlinewartung wird die Protokollierung derzeit nicht unterstützt.

Attched the new CBS.Zip
 

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SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.



SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
 

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Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-12-30 20:38:36.581
Microsoft Windows Server 10 Build 14393 - amd64
Using .zip script file at C:\Users\Administrator\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Winsxs\x86_microsoft-windows-naturallanguage6-base_31bf3856ad364e35_10.0.14393.2273_none_6a891b16f7acc99e\nlsdata0000.dll

Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\WinSxS\x86_microsoft-windows-naturallanguage6-base_31bf3856ad364e35_10.0.14393.2273_none_6a891b16f7acc99e\nlsdata0000.dll to C:\Windows\Winsxs\x86_microsoft-windows-naturallanguage6-base_31bf3856ad364e35_10.0.14393.2273_none_6a891b16f7acc99e\nlsdata0000.dll.

Successfully restored ownership for C:\Windows\Winsxs\x86_microsoft-windows-naturallanguage6-base_31bf3856ad364e35_10.0.14393.2273_none_6a891b16f7acc99e\nlsdata0000.dll
Successfully restored permissions on C:\Windows\Winsxs\x86_microsoft-windows-naturallanguage6-base_31bf3856ad364e35_10.0.14393.2273_none_6a891b16f7acc99e\nlsdata0000.dll
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2019-12-30 20:38:37.566
Script hash: 6tz82XSiJGk3B58ttx+HF6hzSp16p7kqMwhZSb99uWE=
----------------------EOF-----------------------
 

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Thank you.

Please open the Command Prompt as Administrator and do the following:

Code: 
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-naturallanguage6-base_31bf3856ad364e35_none_3e3344a37f21d3c5" /ve /f
Code: 
 reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-naturallanguage6-base_31bf3856ad364e35_none_3e3344a37f21d3c5\10.0" /ve /f

Afterwards, run SFC Scan twice.

Does it still report corrupt files?
 
2 Times "Windows Resource Protection did not find any integrity violations." / "Der Windows-Ressourcenschutz hat keine Integritätsverletzungen gefunden. "

Sounds very good!!!
 
Excellent! Please do the following:

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Right-click on the Start button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Version: 10.0.14393.0

Abbildversion: 10.0.14393.0

[==========================100.0%==========================] Der Wiederherstellungsvorgang wurde erfolgreich abgeschlossen.
Der Vorgang wurde erfolgreich beendet.
 

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