[SOLVED] Blue screens for last 1.5 year - Windows 7 x64

janwillem · May 8, 2014

Hello Everyone,
I am happy to have found this forum

and hope you guys (girls?) can help me out. My self-built PC keeps on crashing (blue screen, mostly memory_management, ntoskrnl.exe+75b80). All details asked for I hopefully attached completely.

PC is self-built and has been working fine for at least a year. After that it has been crashing.. sometimes not for a month, and sometimes twice a day for a week. Of course frustrating :-(.

The Shop where I bought the components told me to change the size of the virtual memory ( Change the size of virtual memory - Microsoft Windows Help ) but no luck sofar (still crashing).

SSD and memory has been replaced (warranty) but issue remained.

Thanks in advance, I continue with point 6 on https://www.sysnative.com/forums/bs...ctions-windows-8-1-8-7-and-windows-vista.html

If any more info needed please let me know.

Kind regards, Jan (Netherlands)

janwillem · May 8, 2014

Dumpfile after running Driver Verifier (SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION)

janwillem · May 8, 2014

Wonder if running HDD diagnostics and Test RAM makes sense as I have both replaced the SSD C drive and ram memory but issue remained.. I also have a D and E drive (both SATA WD 500gb). I could disconnect them and see if BSoD remains?

I'll await a reply of an expert before I go on with the tests.

Wrench97 · May 8, 2014

For some reason I'm having trouble opening the System info file(it may be the language difference) what are the full system specs Brands and Models of the CPU, Motherboard, Ram, Video card, PSU and hard drives?

The verifier dmp names Netio.sys a Windows system driver, that usually means a hardware issue but since the Realtek networking driver is out of date it a good place to start Up date the Rt64win7.sys (Tue Sep 27 10:50:33 2011) driver with the latest from the Realtek site> Realtek

Code:

Debug session time: Thu May  8 16:03:00.775 2014 (UTC - 4:00)
Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\050814-22417-01.dmp]
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
System Uptime: 0 days 0:03:33.946
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
*** WARNING: Unable to verify timestamp for NETIO.SYS
*** ERROR: Module load completed but symbols could not be loaded for NETIO.SYS
Probably caused by : NETIO.SYS ( NETIO+2872 )
BugCheck C1, {fffff98017210d10, fffff980172100bc, 9342f0, 32}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C1]SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1)[/url]
Bugcheck code 000000c1
Arguments: 
Arg1: fffff98017210d10, address trying to free
Arg2: fffff980172100bc, address where one bit is corrupted
Arg3: 00000000009342f0, (reserved)
Arg4: 0000000000000032, caller is freeing an address where nearby bytes within the same page have a single bit error
BUGCHECK_STR:  0xC1_32
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xC1_32_VRF_NETIO+2872
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``




		***   3rd PARTY DRIVER LIST   *** 
		***   3rd PARTY DRIVER LIST   *** 




HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
JRSUKD25.SYS                Tue Oct  1 04:24:18 2013 (524A86B2)
MpFilter.sys                Fri Sep 13 22:17:40 2013 (5233C744)
RTKVHD64.sys                Tue Dec 13 05:24:54 2011 (4EE727F6)
Rt64win7.sys                Tue Sep 27 10:50:33 2011 (4E81E2B9)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
asmthub3.sys                Wed Nov  2 23:00:32 2011 (4EB203D0)
asmtxhci.sys                Wed Nov  2 23:00:22 2011 (4EB203C6)
iaStor.sys                  Tue Apr 26 14:06:18 2011 (4DB7099A)
igdkmd64.sys                Thu Oct 31 14:28:01 2013 (5272A131)
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)

janwillem · May 8, 2014

My specs (is this list complete?)
PSU: MS-Tech CA-0170 550W ATX
Motherboard: ASUS P8Z68-V LX (Intel® Z68 Express) GREA78
1x Int Core i5-2500K
Ram: D3 8GB 1600-999 XMS (Corsair)
Used to have a HD6870 Dual Fan (HD-687A-ZDFC) (AMD Radeon HD6870) JCXXWM installed but unplugged it to see if the videocard was causing the issue. This was not the case
1x Kingston SSD 120GB 450/450 V300
2x WD 500GB WD5000AAKX Blue recert SA3

janwillem · May 8, 2014

Realtek driver is for the onboard audio system? Install the Win7 and WinServer 2008 R2 Auto Installation Program (SID:1644202)?

Wrench97 · May 8, 2014

The link is to the Realtek networking driver Win7 and WinServer 2008 R2 Auto Installation Program (SID:1644202) is correct.

Check for updated firmware for the v300 SSD(use the ToolBox 2.0 program)> products

And I would definitely check the re-certified WD drives for errors using WD's Data LifeGuard for Dos > WD Support / Downloads / SATA & SAS / WD Blue / SE / SE16 (SATA II)

janwillem · May 9, 2014

Will check your comments.
Attached 3 more dumpfiles of last night (driver verifier is still running)

janwillem · May 9, 2014

Ok I stopped driver verifier. Do the last 3 crashes show new information?
I also:
- Updated the realtek driver
- Checked for firmware SSD using toolbox 2.0: no firmware updates available.
- and changed the size of virtual memory back to automatic, as this is not solving the issue (see for details my first message)

Will make a bootable USB with DOS and run WD test.. I'll get back to you asap. Thanks sofar Wrench97, I appreciate your help!

Wrench97 · May 9, 2014

That's 3 dumps with verifier enabled naming 3 different causes
Bugcheck code 0000004E
Bugcheck code 0000001A
Bugcheck code 000000c1
It's going to be a hardware issue so add Memtest86+ to the list of tests to run.
D/L Memtest86+ > How to perform a MemTest86+ Test | Tech Support Forum

Code:

2014 May 09 03:08:51 AM     98-dbug   Sysnative  BSOD scripts
              …………………………………………………………………………………………………………………………………………………………………………………………………………………………

                         

Debug session time: Thu May  8 22:39:17.660 2014 (UTC - 4:00)
Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\050914-22729-01.dmp]
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
System Uptime: 0 days 0:41:11.831
Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
BugCheck 4E, {99, 0, 0, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000004E]PFN_LIST_CORRUPT (4e)[/url]
Bugcheck code 0000004E
Arguments: 
Arg1: 0000000000000099, A PTE or PFN is corrupt
Arg2: 0000000000000000, page frame number
Arg3: 0000000000000000, current page state
Arg4: 0000000000000000, 0
BUGCHECK_STR:  0x4E_99
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x4E_99_VRF_nt!MiBadShareCount+4c
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Thu May  8 21:57:12.472 2014 (UTC - 4:00)
Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\050914-22214-01.dmp]
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
System Uptime: 0 days 1:24:55.269
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+35084 )
BugCheck 1A, {41790, fffffa8005f82270, ffff, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Bugcheck code 0000001A
Arguments: 
Arg1: 0000000000041790, The subtype of the bugcheck.
Arg2: fffffa8005f82270
Arg3: 000000000000ffff
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  services.exe
FAILURE_BUCKET_ID:  X64_0x1a_41790_VRF_nt!_??_::FNODOBFM::_string_+35084
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Thu May  8 20:31:23.889 2014 (UTC - 4:00)
Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\050914-22760-01.dmp]
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
System Uptime: 0 days 1:45:56.060
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+24f3e )
BugCheck C1, {fffff98012f36fa0, fffff98012f360bc, 8b4060, 32}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C1]SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1)[/url]
Bugcheck code 000000c1
Arguments: 
Arg1: fffff98012f36fa0, address trying to free
Arg2: fffff98012f360bc, address where one bit is corrupted
Arg3: 00000000008b4060, (reserved)
Arg4: 0000000000000032, caller is freeing an address where nearby bytes within the same page have a single bit error
BUGCHECK_STR:  0xC1_32
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xC1_32_VRF_iaStor+24f3e
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``




		***   3rd PARTY DRIVER LIST   *** 
		***   3rd PARTY DRIVER LIST   *** 




HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
JRSUKD25.SYS                Tue Oct  1 04:24:18 2013 (524A86B2)
MpFilter.sys                Fri Sep 13 22:17:40 2013 (5233C744)
RTKVHD64.sys                Tue Dec 13 05:24:54 2011 (4EE727F6)
Rt64win7.sys                Tue Sep 27 10:50:33 2011 (4E81E2B9)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
asmthub3.sys                Wed Nov  2 23:00:32 2011 (4EB203D0)
asmtxhci.sys                Wed Nov  2 23:00:22 2011 (4EB203C6)
iaStor.sys                  Tue Apr 26 14:06:18 2011 (4DB7099A)
igdkmd64.sys                Thu Oct 31 14:28:01 2013 (5272A131)
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)






[url=http://www.carrona.org/drivers/driver.php?id=HECIx64.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]HECIx64.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=JRSUKD25.SYS]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]JRSUKD25.SYS[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=MpFilter.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]MpFilter.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]RTKVHD64.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]Rt64win7.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=amdxata.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]amdxata.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=asmthub3.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]asmthub3.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]asmtxhci.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=iaStor.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]iaStor.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]igdkmd64.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=intelppm.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]intelppm.sys[/COLOR][/B][/url]


   --- E O J ---   2014 May 09 03:08:51 AM    _98-dbug   Copyright 2012 Sysnative Forums
   --- E O J ---   2014 May 09 03:08:51 AM    _98-dbug   Copyright 2012 Sysnative Forums
   --- E O J ---   2014 May 09 03:08:51 AM    _98-dbug   Copyright 2012 Sysnative Forums

janwillem · May 9, 2014

Hardware issue.. good to have limited the causes of the BSoD already!

I have a bootable DOS USB with WD test on it ready. Wonder what test to do.. quick or extended?
WD Support / Downloads / SATA & SAS / WD Blue / SE / SE16 (SATA II)

janwillem · May 9, 2014

One more recent crash dump (driver verifier off). Is this helpful?

It is the type of crash I most frequently get: Memory_Management

Wrench97 · May 9, 2014

Do the extended(long) test on the hard drive.

And then test the ram.

janwillem · May 10, 2014

Hello, Here are the results of the test of one hard drive (see also pictures in attachement).
-Drive 00ERMAO no erros found on extended test.
-Drive 221CA0: error 0229 when starting test...

Is there a fix so I can run test on 221CA0 drive anyway?

Next: test ram asap..

janwillem · May 10, 2014

Memtest86:

I have a problem with booting from USB. I do as on How to perform a MemTest86+ Test | Tech Support Forum is written. That is: write the MEMTEST.img with Win32 Disk Imager to a empty USB stick (Fat32). After writing the USB stick turns out to be unaccessible (windows asks to format again). I remove stick safely anyway, and restart with stick on usb port on motherboard (same port as used for WD test). Stick is somehow not in the Boot option priority list (WD reboot stick was!), but with F8 Boot Menu I can boot from the USB device anyway. Then Windows starts. I delete all drives from boot option priority list, and start USB via F8 menu. Bios appears.

Above procedure I have tried with MEMTEST.img written on 2 different USB sticks.

What might I be doing wrong, or is there another way to check RAM?

I already mentioned but:
After the blue screens started coming (1 year ago) I replaced my RAM but this did not solve the issue. I don't think it is the memory causing the BSoD's, but I like to be sure ofcourse so I'm trying Memtest86 as you adviced.

Wrench97 · May 10, 2014

Are you using the " Download - Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!* " link on the Memtest86+ web site?

janwillem · May 10, 2014

No I used the Download - Pre-Compiled Bootable ISO (.zip). Shall give the Download - Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!* a go?

What to do about the error WD harddive test?

Wrench97 · May 10, 2014

Sorry I missed that post, I take it there was no error code given?

Try running the system with that drive disconnected and see if you get any BSOD's

janwillem · May 10, 2014

WD test:
While starting test 2nd WD drive error 0229 appeared. See also picture attached post #14.
I could disconnect it, but if there is a way to run test anyway I would prefer that.
BSoD also appears when this drive is NOT in use (when surfing the internet: not using files on this drive)

Memtest:
Shall give the Download - Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!* a go?

Wrench97 · May 10, 2014

If the drive is plugged in it can cause a problem as you don't know what background programs like Windows Search Indexer is accessing.

0229 means there is a problem in the beginning section of the drive where the smart info and test data would be stored during the test.

Yes try the auto installer.

[SOLVED] Blue screens for last 1.5 year - Windows 7 x64

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