blue screen - Windows 7 x64

C

compucomp

New member
Joined
Mar 9, 2015
Posts
4
hi i am having problems with my laptop blue screening with the message driver irlq not equal to every few hours a friend recommended posting here for help here are the specs and reports for me computer


· OS - windows 7
· x64
· current
· came pre installed
· 2.5 years
· 1 year re-installed by manufacturer

· intel core i-73610qm
· nvidia geforce 660m

· msi laptop ge70

 

Attachments

?

The collection app merely collects crash dumps on the files, and the only one it collected was from Oct 31st. If you check your C:\Windows\Minidump folder, is there anything newer?
 
no there isnt but ive several bluescreens in last couple of days and i have enabled minidumps in the windows settings
 
Check that all of this is in place:

1. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all drives'.

2. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system log'.

Ensure Small Memory Dump is selected and ensure the path is %systemroot%\Minidump.

3. Double check that the WERS is ENABLED:

Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click Apply.
 

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