Blue screen when playing dota only - Windows 8 x64

A

ahmguupi

Member
Joined
May 29, 2015
Posts
5
Hello guys. i just formatted my laptop to windows 8.1 and now i can't play dota due to blue sreen problem (i remember it says something about kernel and sometimes about process died). please can anyone help me...:s6::s6::s6:
 
Re: Blue screen when playing dota only.

i am so sorry, i just realized about the before posting instruction. doing it now.
 
Re: Blue screen when playing dota only.

help. i can't run the perfmon system health report. it says "an error occure while attempting to generate the report. the operator or administrator has refused the request".
 
Re: Blue screen when playing dota only.

It's a bug that we're working on, just leave the perfmon report and upload everything else.
 
Re: Blue screen when playing dota only.

Code: 
6: kd> .bugcheck
Bugcheck code 00000116
Arguments ffffe000`1cec21a0 fffff800`55e632dc ffffffff`c000009a 00000000`00000004

6: kd> k
Child-SP          RetAddr           Call Site
ffffd001`9a978a78 fffff800`55170eb8 nt!KeBugCheckEx
ffffd001`9a978a80 fffff800`551650c5 dxgkrnl!TdrBugcheckOnTimeout+0xec
ffffd001`9a978ac0 fffff800`551655ba dxgkrnl!ADAPTER_RENDER::Reset+0x1f5
ffffd001`9a978af0 fffff800`55170825 dxgkrnl!DXGADAPTER::Reset+0x416
ffffd001`9a978b60 fffff800`54c737a6 dxgkrnl!TdrResetFromTimeout+0x15
ffffd001`9a978b90 fffff800`54c54f7d dxgmms1!VidSchiRecoverFromTDR+0x1a
ffffd001`9a978bc0 fffff801`b3ef5280 dxgmms1!VidSchiWorkerThread+0x8d
ffffd001`9a978c00 fffff801`b3f73fc6 nt!PspSystemThreadStartup+0x58
ffffd001`9a978c60 00000000`00000000 nt!KiStartSystemThread+0x16

6: kd> lmvm nvlddmkm
start             end                 module name
fffff800`556c7000 fffff800`560d2000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Mar 13 15:39:56 2015 (550304CC)
    CheckSum:         009CE879
    ImageSize:        00A0B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

6: kd> !error ffffffffc000009a
Error code: (NTSTATUS) 0xc000009a (3221225626) - Insufficient system resources exist to complete the API.

The display driver failed to respond within the given time interval because there wasn't enough memory left to complete the operation.
This is either a display driver issue or a graphics card failure. I recommend changing display driver versions, to even beta ones.



Code: 
1: kd> .bugcheck
Bugcheck code 000000EF
Arguments ffffe000`e08c3080 00000000`00000000 00000000`00000000 00000000`00000000

1: kd> k
Child-SP          RetAddr           Call Site
ffffd000`ca031dc8 fffff800`a5697ae8 nt!KeBugCheckEx
ffffd000`ca031dd0 fffff800`a55f2f12 nt!PspCatchCriticalBreak+0xa4
ffffd000`ca031e10 fffff800`a54da1e1 nt!PspTerminateAllThreads+0x47ca2
ffffd000`ca031e70 fffff800`a54d9f6e nt!PspTerminateProcess+0xe5
ffffd000`ca031eb0 fffff800`a51da1b3 nt!NtTerminateProcess+0x9e
ffffd000`ca031f20 fffff800`a51d2600 nt!KiSystemServiceCopyEnd+0x13
ffffd000`ca0320b8 fffff800`a52161f9 nt!KiServiceLinkage
ffffd000`ca0320c0 fffff800`a51da5c2 nt!KiDispatchException+0x37349
ffffd000`ca032920 fffff800`a51d8d14 nt!KiExceptionDispatch+0xc2
ffffd000`ca032b00 00007ffa`33f282bb nt!KiPageFault+0x214
000000dd`62ad0c30 00000000`00000000 0x00007ffa`33f282bb

Wininit terminated for some reason, most likely a disk error.
Could we get a Kernel memory dump for this?

Go the Start
Right click My Computer
Select Properties
Click Advanced system settings
Click on the Advanced tab
Select Settings under Startup and Recovery
Then under Write debugging information select Kernel memory dump.

Once a dump is created go to:
C:/Windows/memory.dmp
Copy the file to the desktop, zip it up and upload it to a file sharing site like Onedrive. After the upload is done post the download link in your next reply.
 
is there any recommended driver that i can use for graphic? my gpu is nvidia geforce 560m. i'm uploading the dump file and it will take some time because my internet is not really good.
 
No, you'll just have to keep trying different ones.

No problem, take your time.
 

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