Blue screen problem

chk070707 · May 3, 2014

-Windows 7
-x64
· What was original installed OS on system? x64
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? full retail version
· Age of system (hardware) 1.5 years
· Age of OS installation - have you re-installed the OS? 1.5 years

· CPU intel core i5-3210M @2.5Ghz
· Video Card nvidia 5200M

· System Manufacturer Lenovo
· Exact model number lenovo T430s

· Laptop or Desktop? laptop

Patrick · May 4, 2014

Hi,

The jcgriff2 output folder is an .ARN file. Can you please make it either a .ZIP or .RAR so I can extract it? Either that, or manually navigate to C:\Windows\Minidump and zip up and attach any dump files.

Regards,

Patrick

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Blue screen problem

chk070707

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Patrick

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