Blue Screen of Death (BSOD) - Windows XP SP3

P

pa724

Member
Joined
Feb 3, 2015
Posts
5
I am getting the BSOD a lot lately.

I downloaded BlueScreenView and it appears that the problem files are:

hal.dll
iaStor.sys
ntoskrnl.exe

Running Windows XP Professional Version 2002 Service Pack 3
Dell Computer
Pentium 4 cpu 3.00ghz
4GB of ram

I can upload the minidump file or do whatever you want that will help. Thanks.
 
I was confused whether I should use them for XP? Will they work for XP or is there another set of instrucitons?
 
We have them around here somewhere but I can't find the app. Regardless, we don't need the app to collect them. You can navigate to C:\Windows\Minidump and zip up all crash dumps there into one zip, and then attach here.
 
Okay, pretty simple.

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

Code: 
0: kd> k
ChildEBP RetAddr  
805512dc b9ecbc20 iaStor+0xedfa
80551380 b9ecc3a3 iaStor+0x33c20
80551418 b9ea70ff iaStor+0x343a3
80551428 80545eaf iaStor+0xf0ff
80551450 80545d94 nt!KiRetireDpcList+0x61
80551454 00000000 nt!KiIdleLoop+0x28

As it's a minidump (and a rather uninformative one at that) I cannot seem to check trapframe, etc. However, these crashes are likely being caused by the Intel Rapid Storage driver... typical. The system came out of idle to retire a DPC list, and then we have various calls from the driver. Nothing afterwards.

Code: 
0: kd> lmvm iaStor
start    end        module name
b9e98000 b9f0a100   iaStor   T (no symbols)           
    Loaded symbol image file: iaStor.sys
    Image path: iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Tue Mar 23 15:13:55 2004

Check Dell for an update regarding the driver - Drivers & Downloads | Dell US
 

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