Blue Screen - Driver IRQL Not Less or Equal

falso · May 3, 2013

Hello to all,

I am facing (as a lot others) an issue with blue screen, driver irql not less or equal.

OS - Vista/ Windows 7 ? 7
· x86 (32-bit) or x64 ? x64
· What was original installed OS on system? Windows 8
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full retail version
· Age of system (hardware) 2 days
· Age of OS installation - have you re-installed the OS? 2 days. I formatted the drive and installed windows 7 pro

· CPU
Intel® Core™ i5-3210M ·
Video Card
AMD Radeon™ HD 7670M ·

· System Manufacturer
· Exact model number (if laptop, check label on bottom)

Satellite L850-1HL

Satellite L850-1HL - Toshiba

Please find attached all the files needed.

Million thanks for your assistance!

falso · May 3, 2013

Hello again.

I have ran also the Driver Verifier and got the following logs.View attachment Minidump.zip

Cheers

Vir Gnarus · May 3, 2013

Well the one Verifier-enabled crashdump was alerting that the system was trying to enter hibernate but the hibernate file was too small compared to the amount of memory used. You can either disable hibernate on your system or grow the file then try Driver Verifier again. You can do so by the instructions given here. However, what this does mean though is that something is probably leaking memory on your system, since memory shouldn't really be tapping out up to 75% unless you're running something relatively memory intensive at the time.

falso · May 3, 2013

Hello Vir,

I was running a chckdsk. that's probably that caused it.

jcgriff2 · May 3, 2013

Hi -

RAM is listed as 4 GB.

Hibernation file should be about 75% of installed RAM -- approx 3.2 GB in your case.

Please run the following.

Bring up an elevated Admin CMD prompt -
START | type cmd.exe | RIGHT-click on cmd.exe | "Run as Administrator" | Paste -

Code:

dir /a c:\hiberfil.sys > 0 & start notepad 0

A Notepad will open with the results.

Paste contents into next post or attach the text file.

Regards. . .

jcgriff2

falso · May 3, 2013

Hello there.

Please find below:

Volume in drive C has no label.
Volume Serial Number is B0D3-7AB4

Directory of c:\

03/05/2013 10:28 ££ 4.246.503.424 hiberfil.sys
1 File(s) 4.246.503.424 bytes
0 Dir(s) 591.618.154.496 bytes free

jcgriff2 · May 4, 2013

Hi -

Reallocate the hibernation file per Vir Gnarus' instructions -

Vir Gnarus said:
You can either disable hibernate on your system or grow the file then try Driver Verifier again. You can do so by the instructions given here.

Regards. . .

jcgriff2

falso · May 5, 2013

Hello ,

Thanks for the reply. Did that.

Was this the initial error? Does it have to do anything with the drivers not equal or less?

Cheers.

jcgriff2 · May 5, 2013

The "less than or equal" refers to IRQL

Regards. . .

jcgriff2

Vir Gnarus · May 6, 2013

If you want, you can turn on Driver Verifier and see if that triggers any BSODs with crashdumps of value for us.

Honestly, though, your best bet is to go to the Toshiba website and download every driver, firmware and BIOS update available for your system and cross fingers to see if that'll fix your problem. There is really no excuse for why your system is BSODing immediately at purchase, as almost always that just means the system is defective and should be sent for replacement.

falso · May 10, 2013

Hello again!

Finally got a blue screen when messing with cubase.

See attached the driver verifier log.

CheersView attachment 051013-33774-01.zip

Vir Gnarus · May 10, 2013

DV was enabled, but it didn't catch anything. Again, most likely a hardware issue. Go ahead and put that warranty to use and get a replacement.

kupeng · Oct 8, 2013

the note pad that came out is:

Volume in drive C is OS
Volume Serial Number is F09A-9A63

Directory of c:\

10/08/2013 04:52 PM 6,373,060,608 hiberfil.sys
1 File(s) 6,373,060,608 bytes
0 Dir(s) 52,818,092,032 bytes free

please checkin it for me. thanks

Search

Search

Blue Screen - Driver IRQL Not Less or Equal

falso

Member

Attachments

falso

Member

Vir Gnarus

BSOD Kernel Dump Expert

falso

Member

jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

falso

Member

jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

falso

Member

jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

Vir Gnarus

BSOD Kernel Dump Expert

falso

Member

Vir Gnarus

BSOD Kernel Dump Expert

kupeng

New member

Blue Screen - Driver IRQL Not Less or Equal

Member

Attachments

Member

BSOD Kernel Dump Expert

Member

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Member

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Member

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

BSOD Kernel Dump Expert

Member

BSOD Kernel Dump Expert

New member

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)