Blue Death Screen Error

Richard H · May 14, 2014

Hello iam repeatedly getting the blue death error screen

particularly if there is a connection to a USB port

I have tried everything to fix it for 3 days now any ideas

very frustrating

see file attached

Thank you

jcgriff2 · May 14, 2014

Hi -

Update your Intel USB 3.0 drivers -

Code:

0: kd> lmvm iusb3xhc
start             end                 module name
fffff880`04e00000 fffff880`04ec4000   iusb3xhc T (no symbols)           
    Loaded symbol image file: iusb3xhc.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys
    Image name: iusb3xhc.sys
    Timestamp:        Mon Feb 27 05:56:53 2012 (4F4B6175)

http://sysnative.com/drivers/driver.php?id=iusb3xhc.sys

Regards. . .

jcgriff2

Richard H · May 14, 2014

jcgriff2 said:
Hi -

Update your Intel USB 3.0 drivers -

Code:

0: kd> lmvm iusb3xhc start end module name fffff880`04e00000 fffff880`04ec4000 iusb3xhc T (no symbols) Loaded symbol image file: iusb3xhc.sys Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys Image name: iusb3xhc.sys Timestamp: Mon Feb 27 05:56:53 2012 (4F4B6175)

http://sysnative.com/drivers/driver.php?id=iusb3xhc.sys

Regards. . .

jcgriff2

Thank you Very Much jcgriff2

jcgriff2 · May 15, 2014

You're welcome!

Richard H · May 15, 2014

Thanks again jcgriff2

I understand your team is very busy so thanks for your efforts we all do appreciate it .which is very worthy of a donation
I posted yesterday a "windows update error 800F0900 " i could nto attached the CBS file you require me to provide. I tried 5 times and the file would say uploading and complete the upload bu not the appear in the attachment

any idea ?

Patrick · May 15, 2014

Hi Richard,

AFAIK, we do not allow attachments that are not in a .ZIP, .RAR, etc. Have you tried zipping the CBS log first, and then attaching said zip?

Regards,

Patrick

Richard H · May 15, 2014

Yes Patrick i tried this several times wit no job

detials of the file are CBS zip folder 13mb

if you have nay logs you can see i have attempted to upload this to your site
the progress bar said 100% then displayed nothing - i successfully uploaded the blue screen death file yesterday around the same time

Patrick · May 15, 2014

It may be due to the fact that the zip is 13MB's in size. You don't have to attach it here either, you can upload it 3rd party - Onedrive, Dropbox, Mediafire, etc.

Regards,

Patrick

Richard H · May 15, 2014

Hi Patrick here it is

for the windows update error 800F0900
https://onedrive.live.com/redir?resid=C92070DEC7825ADA!117

DO you want me to create a new thread with the link ?

or will this suffice ?

Patrick · May 15, 2014

If that's your CBS log pertaining to your Windows Update issues, you'll want to head right over here - Windows Update - Sysnative Forums and then follow the instructions - https://www.sysnative.com/forums/windows-update/4736-windows-update-forum-posting-instructions.html

Regards,

Patrick

Richard H · May 15, 2014

Thanks Patrick i will repost that thread again with the link attached

many thanks for getting back to u s-

Im not sure who you guys are and where your based but you do a good job and i m very appreciative - your helping where microsoft has been unable to !" great stuff.

I also made a donation this morning
thanks again
R

jcgriff2 · May 15, 2014

Richard H said:
Im not sure who you guys are and where your based but you do a good job and i m very appreciative - your helping where microsoft has been unable to !" great stuff.

I also made a donation this morning
thanks again
R

Hi R -

Thank you for the donation.

We are a mixed bag -- all ages, backgrounds; world-wide locations. Our servers are in the USA.

BSODs and Windows Updates issues are among our specialties.

Regards. . .

John

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Blue Death Screen Error

Richard H

Contributor

jcgriff2

Co-Founder/Admin
BSOD Expert (Ret.)
Microsoft MVP (Ret.)
PRIMARILY RETIRED

Richard H

Contributor

jcgriff2

Co-Founder/Admin
BSOD Expert (Ret.)
Microsoft MVP (Ret.)
PRIMARILY RETIRED

Richard H

Contributor

Patrick

Sysnative Staff

Richard H

Contributor

Patrick

Sysnative Staff

Richard H

Contributor

Patrick

Sysnative Staff

Richard H

Contributor

jcgriff2

Co-Founder/Admin
BSOD Expert (Ret.)
Microsoft MVP (Ret.)
PRIMARILY RETIRED

Blue Death Screen Error

Contributor

Co-Founder/AdminBSOD Expert (Ret.)Microsoft MVP (Ret.)PRIMARILY RETIRED

Contributor

Co-Founder/AdminBSOD Expert (Ret.)Microsoft MVP (Ret.)PRIMARILY RETIRED

Contributor

Sysnative Staff

Contributor

Sysnative Staff

Contributor

Sysnative Staff

Contributor

Co-Founder/AdminBSOD Expert (Ret.)Microsoft MVP (Ret.)PRIMARILY RETIRED

Co-Founder/Admin
BSOD Expert (Ret.)
Microsoft MVP (Ret.)
PRIMARILY RETIRED

Co-Founder/Admin
BSOD Expert (Ret.)
Microsoft MVP (Ret.)
PRIMARILY RETIRED

Co-Founder/Admin
BSOD Expert (Ret.)
Microsoft MVP (Ret.)
PRIMARILY RETIRED