Black screen with cursor issue

paulmac

New member
Joined
May 25, 2015
Posts
1
hi
since an update I am experiencing the black screen with cursor issue, no way of accessing task bar.
No image recovery
system recover does nothing
no system restore points
i have tried booting into winre dropping to a cmd prompt (the only option left i havnt tried) and running your sfcfix but i get the following message

the application has failed to to start because its side by side configuration is incorrect. Please see the application event log or use the command=line sxstrace.exe tool

Many thanks for any assistance.
 
Hi and welcome to Sysnative. Have you tried booting in to Safe Mode? What version of Windows do you have? (i.e. Vista, 7, 8, 8.1).
 

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