greencantaloupe
New member
- Apr 14, 2018
- 3
I turned on my laptop like 2 days ago and it installed a windows update and after signing in I just get a black screen with a movable cursor. I've had this problem twice before, always after a windows update and have been able to fix them before using system restore points but I've tried it twice already with two different restore points and I still have the problem. I've looked up some suggestions online and I've tried many of them such as uninstalling display drivers, running explorer.exe in task manager, chkdsk, startup repair etc. I ran dism and sfc /scannow and I get a message saying corruption detected but it was unable to fix it. I will attach the CBS log if it helps. Doubting this is the cause of the black screen but I have no idea what else to do and I really don't want to reset my whole pc.
My first post so sorry if it's the wrong section, was unsure of where to post.
Any ideas appreciated, thanks!
My first post so sorry if it's the wrong section, was unsure of where to post.
Any ideas appreciated, thanks!