Hello!
I am having the issue with my machine where mostly when I am playing games I will have it stutter for a brief second with the audio pop/crackle. It does not do it consistently, but it does it quite often. I have tried numerous things:
Disabled C-States in BIOS
Set RAM to default
Loaded optimized defaults in BIOS
Increased SOC voltage
I have the latest BIOS for my motherboard, the latest AMD graphics drivers, and the latest AMD chipset drivers
I have tried different power plans
Disabled selective suspend for USB ports
Undervolted graphics card
You name it I have probably tried it, but I am open for any and all suggestions. I have attached the information as requested. The trace was from when I was playing Borderlands 3. Please let me know if you need any additional information and I will be happy to provide it. Thank you for your time.
- OS ? (Windows 10, 8.1, 8, 7, Vista) Windows 10
- x86 (32bit) or x64 (64bit)? 64bit
- What was original installed OS on system? Windows 10
- Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Retail
- Age of system? (hardware) 2.5 years old
- Age of OS installation? 5 days, installed 1/22/2022
- Have you re-installed the OS? Too many times to count
- System Manufacturer? Custom
- Laptop or Desktop? Desktop
- Exact model number (if laptop, check label on bottom) N/A
- MotherBoard - (if NOT a laptop) Gigabyte x570 Aorus Elite
- CPU AMD Ryzen 5 3600
- RAM (brand, EXACT model, what slots are you using?) 32GB G.Skill Trident Z RGB Series DDR4 3000 CL16-18-18-18-38 (F4-3000C16D-16GTZR x2)
- Video Card AMD Radeon Sapphire Pulse 5700XT
- Power Supply - brand & wattage (if laptop, skip this one) Seasonic FOCUS GX-750 750 Watt
- Is driver verifier enabled or disabled? Disabled
- What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth) No third party software, only Windows Defender and the built in Windows Firewall
- Are you using proxy, vpn, ipfilters or similar software? No
- Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software) No
- Are you currently under/overclocking? Are there overclocking software installed on your system? RAM is set to 3000 in BIOS, CPU is stock
Speccy:
http://speccy.piriform.com/results/lSKL0KyQVNsHvrXftXBUx5C
SysnativeFileCollectionApp:
SysnativeFileCollectionApp.zip
Trace:
trace.zip
