austin1346
New member
- Jan 18, 2020
- 1
While downloading anything at all, no matter where I'm downloading from, as soon as it hits a certain threshold my audio starts to pop/crackle and then my pc will lag for a second or two (delayed mouse movement for example). For steam it usually starts when I hit 28 Mb/s and from other download sources (ie. origin) the audio will start popping at only 10-11 Mb/s.
It's strange because I didn't do anything in particular, just one day I started downloading something and the audio started doing it. There's no telling when it actually started because I'm not constantly downloading stuff, therefore I wouldn't have known when it started.
Something that might help is that standard 3.5mm audio jack earbuds (my main audio is a usb headset) don't SEEM to have the issue. They're pretty bad quality so I don't know if I just can't hear the popping or what.
Things I've tried:
-Updated every possible driver (Did this about a week after I noticed the issue so the updated drivers are likely not the cause)
-Flashed bios to latest
-/sfc scannow
-Chkdsk
-Windows memory diagnostic
-Disabling overclocks (I OC'd after the issue started)
-Disabling Intel speedstep
-Rolling back some drivers (network adapter and audio drivers)
-Swapping headset to different usb ports
-Various other things that I can't remember at the moment.
Speccy: http://speccy.piriform.com/results/AhDlvKExx7AvQo7qi0WjiqD
msinfo32, dxdiag, trace, latencymon diagnostics here: Diagnostics.zip
The zip was too large to upload here, sorry.
I have also included some LatencyMon logs just in case it may help to identify the issue.
If you need more info please let me know, thank you.
It's strange because I didn't do anything in particular, just one day I started downloading something and the audio started doing it. There's no telling when it actually started because I'm not constantly downloading stuff, therefore I wouldn't have known when it started.
Something that might help is that standard 3.5mm audio jack earbuds (my main audio is a usb headset) don't SEEM to have the issue. They're pretty bad quality so I don't know if I just can't hear the popping or what.
Things I've tried:
-Updated every possible driver (Did this about a week after I noticed the issue so the updated drivers are likely not the cause)
-Flashed bios to latest
-/sfc scannow
-Chkdsk
-Windows memory diagnostic
-Disabling overclocks (I OC'd after the issue started)
-Disabling Intel speedstep
-Rolling back some drivers (network adapter and audio drivers)
-Swapping headset to different usb ports
-Various other things that I can't remember at the moment.
- System Manufacturer? -Built it myself
- Laptop or Desktop? -Desktop
- Exact model number (if laptop, check label on bottom) -None
- OS ? (Windows 10, 8.1, 8, 7, Vista) -Windows 10 home
- x86 (32bit) or x64 (64bit)? -64 bit
- Service pack? -?
- What was original installed OS on system? -Windows 10
- Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? -Purchased key from retailer, installed via flash drive.
- Age of system? (hardware) -About 3-4 years
- Age of OS installation? -About a year, maybe less
- Have you re-installed the OS? -Yea, windows update a while back bricked all my USB ports, had to reinstall os.
- CPU -i7 6800k
- RAM (brand, EXACT model, what slots are you using?) -Using all 8 slots, 8 4gb dimms, Corsair vengeance 2800mhz (C16 I think?)
- Video Card -MSi 980ti
- MotherBoard - (if NOT a laptop) -MSi x99a gaming pro carbon
- Power Supply - brand & wattage (if laptop, skip this one) -Thermaltake 850w
- Is driver verifier enabled or disabled? -Disabled I believe.
- What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth) -Norton
- Are you using proxy, vpn, ipfilters or similar software? -Occasionally use VPN but very rarely.
- Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software) -No
- Are you currently under/overclocking? Are there overclocking software installed on your system? -Yes but this started happening waaay before I OC'd, at least 3 months before hand. Tried disabling overclocks and it still does it.
Speccy: http://speccy.piriform.com/results/AhDlvKExx7AvQo7qi0WjiqD
msinfo32, dxdiag, trace, latencymon diagnostics here: Diagnostics.zip
The zip was too large to upload here, sorry.
I have also included some LatencyMon logs just in case it may help to identify the issue.
If you need more info please let me know, thank you.
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