Speccy: http://speccy.piriform.com/results/joH8wMEj6FVsIZTeb0GS1tH
trace.zip & sysnativefilecollectioapp.zip: Meet Google Drive – One place for all your files
Write a brief description of your problem.
You can also include the steps you tried.
- Frequent video and audio stutters and glitches at high system stress.
LatencyMon shows ndis.sys to be the culprit. Issues do not occur when network is disabled. But this means no ethernet connection or wifi, so an unacceptable solution.
OS ? (Windows 10, 8.1, 8, 7, Vista)
- Windows 10 Home 64-bit
x86 (32bit) or x64 (64bit)?
- 64bit
What was original installed OS on system?
- Windows 10 Home 64-bit
Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
- Preinstalled
Age of system? (hardware)
- ~4 years
Age of OS installation?
- ~4 years
Have you re-installed the OS?
- No.
System Manufacturer?
- Cyberpower PC
Laptop or Desktop?
- Desktop
MotherBoard - (if NOT a laptop)
- MSI 970A-G43 (MS-7693)
CPU
- AMD FX-8350
RAM (brand, EXACT model, what slots are you using?)
- 16.0GB Dual-Channel DDR3 @ 933MHz I dont know exact model.
Video Card
- 8192MB ATI Radeon RX 480 Graphics
Power Supply - brand & wattage (if laptop, skip this one)
- 600W Corsair CX600
Is driver verifier enabled or disabled?
- Disabled I assume.
What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)
- Windows Defender.
Are you using proxy, vpn, ipfilters or similar software?
- No.
Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)
- No.
Are you currently under/overclocking? Are there overclocking software installed on your system?
- No.
trace.zip & sysnativefilecollectioapp.zip: Meet Google Drive – One place for all your files
Write a brief description of your problem.
You can also include the steps you tried.
- Frequent video and audio stutters and glitches at high system stress.
LatencyMon shows ndis.sys to be the culprit. Issues do not occur when network is disabled. But this means no ethernet connection or wifi, so an unacceptable solution.
OS ? (Windows 10, 8.1, 8, 7, Vista)
- Windows 10 Home 64-bit
x86 (32bit) or x64 (64bit)?
- 64bit
What was original installed OS on system?
- Windows 10 Home 64-bit
Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
- Preinstalled
Age of system? (hardware)
- ~4 years
Age of OS installation?
- ~4 years
Have you re-installed the OS?
- No.
System Manufacturer?
- Cyberpower PC
Laptop or Desktop?
- Desktop
MotherBoard - (if NOT a laptop)
- MSI 970A-G43 (MS-7693)
CPU
- AMD FX-8350
RAM (brand, EXACT model, what slots are you using?)
- 16.0GB Dual-Channel DDR3 @ 933MHz I dont know exact model.
Video Card
- 8192MB ATI Radeon RX 480 Graphics
Power Supply - brand & wattage (if laptop, skip this one)
- 600W Corsair CX600
Is driver verifier enabled or disabled?
- Disabled I assume.
What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)
- Windows Defender.
Are you using proxy, vpn, ipfilters or similar software?
- No.
Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)
- No.
Are you currently under/overclocking? Are there overclocking software installed on your system?
- No.
