[SOLVED] atikmpag.sys crash

M

mnmsvista

Member
Joined
Sep 8, 2013
Posts
17
Hi every one ,

when i install AMD Readon HD 5000 drive , blue screen appears which indicate that there are an error at atikmpag.sys file ...
i uninstalled it and re-installed it more than one time and tried all the windows ( win 7, win 8 86x & 64x , win 8.1 ) and tried all the versions of the driver but no way !

finally , i realized that it's a hardware problem , the technician said to me that any maintenance to the VGA in the motherboard may affect on all the board and the error will appear again after a short time ...

so , could ant one advice me what to do ??


thanks , and sorry for my bad English ...
 
this is the output file but without installing the VGA driver as it make the windows not start ..

· OS :: win 8.1 pro 32- bit (but the problem is found for all versions of windows ).

- Age of my laptop :: about 1.5 year
· Age of system :: about 6 months
- CPU :: Intel core i5
· Video Card :: AMD Readon HD 5000


· System Manufacturer :: HP
· Exact model number :; HP G62
 

Attachments

the directory isn't exist ...

the corrapted file is atikmpag.sys , when i installing the VGA driver (13-4_mobility_win7_win8_32_dd_ccc_whql ) the problem exist , but now i am no installing it ...

i formatted the C partition after appearing of the problem and installed a new OS

i'm sorry for upping the topic but i'll travel after tomorrow and i wanna find any solution , i'm sorry for that bro...
 
mnmsvista said:
....and tried all the windows ( win 7, win 8 86x & 64x , win 8.1 ) and tried all the versions of the driver but no way !
Click to expand...

Where are all of these versions of Windows coming from? 8.1 is a beta version, but what about the rest?

What Windows OS came with the system?

Regards. . .

jcgriff2
 
jcgriff2 said:
mnmsvista said:
....and tried all the windows ( win 7, win 8 86x & 64x , win 8.1 ) and tried all the versions of the driver but no way !
Click to expand...
Where are all of these versions of Windows coming from? 8.1 is a beta version, but what about the rest? What Windows OS came with the system? Regards. . . jcgriff2
Click to expand...
i am using original OS from Dream Spark .. when i bought my laptop , the OS was SUSE Linux
 
sometimes laptops need the video drive from the laptop manufacturer, not AMD...Try going to HP and getting the latest video driver from the HP site and see if that works.
 
Looks like the full model number is G62-b51EE is that correct?

If so there are not any Windows 8 drivers on the HP site listed for that model.

Are you installing Windows 8.1 Preview or 8.1 RTM?

When Windows 8.1 installs what driver does it supply.
 
Wrench97 said:
Looks like the full model number is G62-b51EE is that correct?

If so there are not any Windows 8 drivers on the HP site listed for that model.

Are you installing Windows 8.1 Preview or 8.1 RTM?

When Windows 8.1 installs what driver does it supply.
Click to expand...

win 8.1 pro preview
it supplies driver named " Microsoft basic display adapter "
i used all AMD drivers versions but no way !! :/
 
yes the model no. is HP G62 - B51EE

the problem is also found when i installing Win 7 ...

and i worked on Win 8 for 6 months without any problems until the problem is founded !!
 
I only ever had luck by installing the Intel driver first, a lot of the time the driver is modded by the notebook manufacturer to accommodate the switchable video feature, then installing the secondary video driver also from the laptop manufacturer. A lot of the time we see these issues after a update to the secondary driver either through Win update or initiated by the user.

Try installing the HP Win 7 drivers in compatibility mode the Intel first then the ATI but there have been a lot of issue with switchable graphics in Win 8.1 preview(keep in mind the preview is a beta not a finished product, even the 8.1 RTM released on technet this week is not all the final bits and pieces I'm hearing).
 
Wrench97 said:
I only ever had luck by installing the Intel driver first, a lot of the time the driver is modded by the notebook manufacturer to accommodate the switchable video feature, then installing the secondary video driver also from the laptop manufacturer. A lot of the time we see these issues after a update to the secondary driver either through Win update or initiated by the user. Try installing the HP Win 7 drivers in compatibility mode the Intel first then the ATI but there have been a lot of issue with switchable graphics in Win 8.1 preview(keep in mind the preview is a beta not a finished product, even the 8.1 RTM released on technet this week is not all the final bits and pieces I'm hearing).
Click to expand...
thank you very much my dear , i fixed the problem by your advice i installed win 7 and then i updated the BIOS and then i installed the drivers from HP website .. I am really appreciate to you ..
 
sorry my bro , but what can i do to install Win 8 without this problem ??
as when i installed it , the problem appeared again !!
 

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