atikmpag.sys blue screen stop:0x00000116

shengy · Apr 24, 2014

-View attachment 042514-22401-01.zip View attachment Report.zip View attachment Windows7_Vista_jcgriff2.zip
"Attempt to reset the display driver and recover from timeout failed."
***STOP: 0x00000116 (0xFFFFFA800C0E54E0,0xFFFFF88004576F5C,0x0000000000000000,0x0000000000000002)
***atikmpag.sys - Adress FFFFF88004576F5C base at FFFFF88004570000, DataStamp 4c891ef1

~OS - Windows 7 Home Premium
~x64 - 64-bit
~Original installed OS system
~Full Retail Version
~Age of system - About 3 Years
~Age of OS installation - re-installed OS.

~CPU - iCore5
~Video Card - ATI Mobility Radeon HD 6370
~MotherBoard - Intel(R) Core(TM) i5 CPU M480 @ 2.67GHz 2.67GHz [i'm not sure is this or not.]
~System Manufacturer - HP
~Exact model number - G42 - 459TX

~Laptop

shengy · Apr 24, 2014

Add On
DistributedCOM Error Spam at Computer Management>Event Viewer>Windows Logs>System

Lever: Error
Date and Time: Spam Any Time
Source: DistributedCOM
EventID: 10009
TaskCategory: None

Any idea?

Shintaro · Apr 24, 2014

I own a HP Envy M6 and it used to do the same BS.

So the things I would suggest are:
1/ Run HP Support Assistant and update your Drivers there, even the Intel video drivers.
2/ If that doesn't work, then you will have to download the latest Intel HD 4000 Drivers from Intel, HERE. Then update the Radeon 6370 HERE.

shengy · Apr 25, 2014

i have downloaded the intel HD 4000 Driver but cannot install, pop up error window "This computer does not meet the minimum requirements for installing the software."
and i update the display driver the error window change to "This operating system is no support."

Shintaro · Apr 25, 2014

Did you run HP support assistant?
It is important to run it, because it will ensure that you have the drivers for your computer.

Search

Search

atikmpag.sys blue screen stop:0x00000116

shengy

New member

shengy

New member

Shintaro

Well-known member

shengy

New member

Shintaro

Well-known member