[SOLVED] as suggested after running SFCFI fix

Serge · Jun 8, 2015

Here is the report

SFCFix version 2.4.4.0 by niemiro.
Start time: 2015-06-08 14:37:49.506
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
FIXED: Corruption at C:\windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json has been successfully repaired from C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.23040_none_fe7de82236c5fac8\utc.app.json.
FIXED: Corruption at C:\windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.ASM-WindowsDefault.json has been successfully repaired from C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.23040_none_fe7de82236c5fac8\telemetry.ASM-WindowsDefault.json.

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 2
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 2
SURT total detected corruption count: 25
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.4.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-06-08 14:48:03.920
----------------------EOF-----------------------

Any help would be apreciated i've been trying to fix windows update for a very long time
Thank you
Serge:banghead:

zcomputerwiz · Jun 8, 2015

Please follow the instructions on these pages:
Use the System File Checker tool to repair missing or corrupted system files
Fix Windows corruption errors by using the DISM or System Update Readiness tool

Include C:\Windows\Logs\CBS\CBS.log and C:\Windows\Logs\CBS\CheckSUR.log with your reply.

Serge · Jun 8, 2015

As requested here are the 2 reports
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-06-08 10:23
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18868_none_6617c4cc60c22e04.manifest amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18868_none_6617c4cc60c22e04
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.18868_none_2db7d9d453b12fed.manifest amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.18868_none_2db7d9d453b12fed
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx-task_31bf3856ad364e35_6.1.7601.18804_none_b9f47bdfdb2d157c.manifest amd64_microsoft-windows-gwx-task_31bf3856ad364e35_6.1.7601.18804_none_b9f47bdfdb2d157c
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18868_none_e5a020d4101a2015.manifest amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18868_none_e5a020d4101a2015
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18868_none_cf5c381999cd167d.manifest amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18868_none_cf5c381999cd167d
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_10.2.9200.17183_none_b125b9e309c915b3.manifest x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_10.2.9200.17183_none_b125b9e309c915b3
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_0ea917976cd9078e.manifest amd64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_0ea917976cd9078e
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_18fdc1e9a139c989.manifest wow64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_18fdc1e9a139c989
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.18868_none_e83d75d9e59ba1ea.manifest amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.18868_none_e83d75d9e59ba1ea
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx-ins_31bf3856ad364e35_6.1.7601.18804_none_a89445d5683d40d3.manifest amd64_microsoft-windows-gwx-ins_31bf3856ad364e35_6.1.7601.18804_none_a89445d5683d40d3
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx-uninstall_31bf3856ad364e35_6.1.7601.18804_none_0b633dc31207e297.manifest amd64_microsoft-windows-gwx-uninstall_31bf3856ad364e35_6.1.7601.18804_none_0b633dc31207e297
Summary:
Seconds executed: 2062
Found 25 errors
CSI Manifest All Zeros Total count: 10
CSI Manifest Failed Catalog Check Total count: 1
CBS MUM Corrupt Total count: 7
CBS Catalog Corrupt Total count: 7
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18868_none_6617c4cc60c22e04.manifest
winsxs\manifests\amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.18868_none_2db7d9d453b12fed.manifest
winsxs\manifests\amd64_microsoft-windows-gwx-task_31bf3856ad364e35_6.1.7601.18804_none_b9f47bdfdb2d157c.manifest
winsxs\manifests\amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18868_none_e5a020d4101a2015.manifest
winsxs\manifests\amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18868_none_cf5c381999cd167d.manifest
winsxs\manifests\x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_10.2.9200.17183_none_b125b9e309c915b3.manifest
winsxs\manifests\amd64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_0ea917976cd9078e.manifest
winsxs\manifests\wow64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_18fdc1e9a139c989.manifest
winsxs\manifests\amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.18868_none_e83d75d9e59ba1ea.manifest
winsxs\manifests\amd64_microsoft-windows-gwx-ins_31bf3856ad364e35_6.1.7601.18804_none_a89445d5683d40d3.manifest
winsxs\manifests\amd64_microsoft-windows-gwx-uninstall_31bf3856ad364e35_6.1.7601.18804_none_0b633dc31207e297.manifest
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
cbs log

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-06-08 10:23
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18868_none_6617c4cc60c22e04.manifest amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18868_none_6617c4cc60c22e04
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.18868_none_2db7d9d453b12fed.manifest amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.18868_none_2db7d9d453b12fed
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx-task_31bf3856ad364e35_6.1.7601.18804_none_b9f47bdfdb2d157c.manifest amd64_microsoft-windows-gwx-task_31bf3856ad364e35_6.1.7601.18804_none_b9f47bdfdb2d157c
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18868_none_e5a020d4101a2015.manifest amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18868_none_e5a020d4101a2015
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18868_none_cf5c381999cd167d.manifest amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18868_none_cf5c381999cd167d
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_10.2.9200.17183_none_b125b9e309c915b3.manifest x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_10.2.9200.17183_none_b125b9e309c915b3
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_0ea917976cd9078e.manifest amd64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_0ea917976cd9078e
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_18fdc1e9a139c989.manifest wow64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_18fdc1e9a139c989
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.18868_none_e83d75d9e59ba1ea.manifest amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.18868_none_e83d75d9e59ba1ea
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx-ins_31bf3856ad364e35_6.1.7601.18804_none_a89445d5683d40d3.manifest amd64_microsoft-windows-gwx-ins_31bf3856ad364e35_6.1.7601.18804_none_a89445d5683d40d3
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx-uninstall_31bf3856ad364e35_6.1.7601.18804_none_0b633dc31207e297.manifest amd64_microsoft-windows-gwx-uninstall_31bf3856ad364e35_6.1.7601.18804_none_0b633dc31207e297
Summary:
Seconds executed: 2062
Found 25 errors
CSI Manifest All Zeros Total count: 10
CSI Manifest Failed Catalog Check Total count: 1
CBS MUM Corrupt Total count: 7
CBS Catalog Corrupt Total count: 7
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18868_none_6617c4cc60c22e04.manifest
winsxs\manifests\amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.18868_none_2db7d9d453b12fed.manifest
winsxs\manifests\amd64_microsoft-windows-gwx-task_31bf3856ad364e35_6.1.7601.18804_none_b9f47bdfdb2d157c.manifest
winsxs\manifests\amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18868_none_e5a020d4101a2015.manifest
winsxs\manifests\amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18868_none_cf5c381999cd167d.manifest
winsxs\manifests\x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_10.2.9200.17183_none_b125b9e309c915b3.manifest
winsxs\manifests\amd64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_0ea917976cd9078e.manifest
winsxs\manifests\wow64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_18fdc1e9a139c989.manifest
winsxs\manifests\amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.18868_none_e83d75d9e59ba1ea.manifest
winsxs\manifests\amd64_microsoft-windows-gwx-ins_31bf3856ad364e35_6.1.7601.18804_none_a89445d5683d40d3.manifest
winsxs\manifests\amd64_microsoft-windows-gwx-uninstall_31bf3856ad364e35_6.1.7601.18804_none_0b633dc31207e297.manifest
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat

zcomputerwiz · Jun 8, 2015

Follow the instructions here: Remove an Update - Windows 7 to uninstall KB3035583 and KB2952664, then run SFC and SURT again.
Attach CBS.log and CheckSUR.log with your reply.

Serge · Jun 8, 2015

zcomputerwiz said:
Follow the instructions here: Remove an Update - Windows 7 to uninstall KB3035583 and KB2952664, then run SFC and SURT again.
Attach CBS.log and CheckSUR.log with your reply.

KB2952664 got the following message An error has occured. not all of the
updates were successfully uninstalled
and as for KB3035583 it is not installed this is one of these 2 that i cannot
install
Should i run SFC and SURT just the same

:banghead:
And Thank you, your quick replies are really apreciated:smile9:

zcomputerwiz · Jun 8, 2015

Does KB2952664 still appear in the list of installed updates?

Yes, please run SFC and SURT and attach the logs :)

Serge · Jun 9, 2015

zcomputerwiz said:
Follow the instructions here: Remove an Update - Windows 7 to uninstall KB3035583 and KB2952664, then run SFC and SURT again.
Attach CBS.log and CheckSUR.log with your reply.

as i said before when i try to uninstalling KB2952664 i am getting the message all updates could not be uninstalled
and after KB2952664 still shows in update
after running sfc scan and sur for some reason when i try to copy cbs log my computer freezes and i cannot copy it
here is the sur log

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-06-08 10:23
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18868_none_6617c4cc60c22e04.manifest amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18868_none_6617c4cc60c22e04
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.18868_none_2db7d9d453b12fed.manifest amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.18868_none_2db7d9d453b12fed
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx-task_31bf3856ad364e35_6.1.7601.18804_none_b9f47bdfdb2d157c.manifest amd64_microsoft-windows-gwx-task_31bf3856ad364e35_6.1.7601.18804_none_b9f47bdfdb2d157c
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18868_none_e5a020d4101a2015.manifest amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18868_none_e5a020d4101a2015
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18868_none_cf5c381999cd167d.manifest amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18868_none_cf5c381999cd167d
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_10.2.9200.17183_none_b125b9e309c915b3.manifest x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_10.2.9200.17183_none_b125b9e309c915b3
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_0ea917976cd9078e.manifest amd64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_0ea917976cd9078e
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_18fdc1e9a139c989.manifest wow64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_18fdc1e9a139c989
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.18868_none_e83d75d9e59ba1ea.manifest amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.18868_none_e83d75d9e59ba1ea
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx-ins_31bf3856ad364e35_6.1.7601.18804_none_a89445d5683d40d3.manifest amd64_microsoft-windows-gwx-ins_31bf3856ad364e35_6.1.7601.18804_none_a89445d5683d40d3
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx-uninstall_31bf3856ad364e35_6.1.7601.18804_none_0b633dc31207e297.manifest amd64_microsoft-windows-gwx-uninstall_31bf3856ad364e35_6.1.7601.18804_none_0b633dc31207e297
Summary:
Seconds executed: 2062
Found 25 errors
CSI Manifest All Zeros Total count: 10
CSI Manifest Failed Catalog Check Total count: 1
CBS MUM Corrupt Total count: 7
CBS Catalog Corrupt Total count: 7
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18868_none_6617c4cc60c22e04.manifest
winsxs\manifests\amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.18868_none_2db7d9d453b12fed.manifest
winsxs\manifests\amd64_microsoft-windows-gwx-task_31bf3856ad364e35_6.1.7601.18804_none_b9f47bdfdb2d157c.manifest
winsxs\manifests\amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18868_none_e5a020d4101a2015.manifest
winsxs\manifests\amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18868_none_cf5c381999cd167d.manifest
winsxs\manifests\x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_10.2.9200.17183_none_b125b9e309c915b3.manifest
winsxs\manifests\amd64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_0ea917976cd9078e.manifest
winsxs\manifests\wow64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_18fdc1e9a139c989.manifest
winsxs\manifests\amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.18868_none_e83d75d9e59ba1ea.manifest
winsxs\manifests\amd64_microsoft-windows-gwx-ins_31bf3856ad364e35_6.1.7601.18804_none_a89445d5683d40d3.manifest
winsxs\manifests\amd64_microsoft-windows-gwx-uninstall_31bf3856ad364e35_6.1.7601.18804_none_0b633dc31207e297.manifest
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat

What i can say about cbs log it ends with all is fixed if you can tell me how to copy said log i will do it thanks

Serge · Jun 10, 2015

Serge said:
zcomputerwiz said:

Follow the instructions here: Remove an Update - Windows 7 to uninstall KB3035583 and KB2952664, then run SFC and SURT again.
Attach CBS.log and CheckSUR.log with your reply.

Click to expand...

as i said before when i try to uninstalling KB2952664 i am getting the message all updates could not be uninstalled
and after KB2952664 still shows in update
after running sfc scan and sur for some reason when i try to copy cbs log my computer freezes and i cannot copy it
here is the sur log

Concerning sfc scan in trying to copy the file in words i saw data totalling in ecces of 28000 page maxing office words capability soul i delete all of this data an run sfc again
thank you

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-06-08 10:23
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18868_none_6617c4cc60c22e04.manifest amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18868_none_6617c4cc60c22e04
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.18868_none_2db7d9d453b12fed.manifest amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.18868_none_2db7d9d453b12fed
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx-task_31bf3856ad364e35_6.1.7601.18804_none_b9f47bdfdb2d157c.manifest amd64_microsoft-windows-gwx-task_31bf3856ad364e35_6.1.7601.18804_none_b9f47bdfdb2d157c
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18868_none_e5a020d4101a2015.manifest amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18868_none_e5a020d4101a2015
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18868_none_cf5c381999cd167d.manifest amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18868_none_cf5c381999cd167d
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_10.2.9200.17183_none_b125b9e309c915b3.manifest x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_10.2.9200.17183_none_b125b9e309c915b3
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_0ea917976cd9078e.manifest amd64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_0ea917976cd9078e
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_18fdc1e9a139c989.manifest wow64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_18fdc1e9a139c989
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.18868_none_e83d75d9e59ba1ea.manifest amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.18868_none_e83d75d9e59ba1ea
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx-ins_31bf3856ad364e35_6.1.7601.18804_none_a89445d5683d40d3.manifest amd64_microsoft-windows-gwx-ins_31bf3856ad364e35_6.1.7601.18804_none_a89445d5683d40d3
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx-uninstall_31bf3856ad364e35_6.1.7601.18804_none_0b633dc31207e297.manifest amd64_microsoft-windows-gwx-uninstall_31bf3856ad364e35_6.1.7601.18804_none_0b633dc31207e297
Summary:
Seconds executed: 2062
Found 25 errors
CSI Manifest All Zeros Total count: 10
CSI Manifest Failed Catalog Check Total count: 1
CBS MUM Corrupt Total count: 7
CBS Catalog Corrupt Total count: 7
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18868_none_6617c4cc60c22e04.manifest
winsxs\manifests\amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.18868_none_2db7d9d453b12fed.manifest
winsxs\manifests\amd64_microsoft-windows-gwx-task_31bf3856ad364e35_6.1.7601.18804_none_b9f47bdfdb2d157c.manifest
winsxs\manifests\amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18868_none_e5a020d4101a2015.manifest
winsxs\manifests\amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18868_none_cf5c381999cd167d.manifest
winsxs\manifests\x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_10.2.9200.17183_none_b125b9e309c915b3.manifest
winsxs\manifests\amd64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_0ea917976cd9078e.manifest
winsxs\manifests\wow64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_18fdc1e9a139c989.manifest
winsxs\manifests\amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.18868_none_e83d75d9e59ba1ea.manifest
winsxs\manifests\amd64_microsoft-windows-gwx-ins_31bf3856ad364e35_6.1.7601.18804_none_a89445d5683d40d3.manifest
winsxs\manifests\amd64_microsoft-windows-gwx-uninstall_31bf3856ad364e35_6.1.7601.18804_none_0b633dc31207e297.manifest
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat

What i can say about cbs log it ends with all is fixed if you can tell me how to copy said log i will do it thanks

BrianDrab · Jun 10, 2015

This should be a good start on cleaning up your corruption. Please do the following.

Step#1 - Fix Corrupt/Missing Files
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Please download the attached file, Packs.zip and save this to your Desktop.
Right-click on the file and select Extract All...
Tick the box labelled Show extracted files when complete then click Extract
A window will open showing two folders, Manifests and Packages
Open the Manifests folder and copy the files into the following folder (if there are any files). If the Manifests folder doesn't exist within Winsxs you will need to create it.
C:\Windows\Temp\CheckSur\Winsxs\Manifests
Open the Packages folder and copy the files into the following folder (if there are any files). If the Packages folder doesn't exist within Servicing you will need to create it.
C:\Windows\Temp\CheckSur\Servicing\Packages
Run the System Update Readiness Tool (SURT) again.
When the SURT finishes installing, zip up and attach the following log file:
C:\Windows\Logs\CBS\CheckSUR.log

Please Note:: if the file is too big to upload to your next post please upload via a service such as SendSpace and just provide the link.

Serge · Jun 16, 2015

BrianDrab said:
This should be a good start on cleaning up your corruption. Please do the following.

Step#1 - Fix Corrupt/Missing Files
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Please download the attached file, Packs.zip and save this to your Desktop.

Right-click on the file and select Extract All...

Tick the box labelled Show extracted files when complete then click Extract

A window will open showing two folders, Manifests and Packages

Open the Manifests folder and copy the files into the following folder (if there are any files). If the Manifests folder doesn't exist within Winsxs you will need to create it.
C:\Windows\Temp\CheckSur\Winsxs\Manifests

Open the Packages folder and copy the files into the following folder (if there are any files). If the Packages folder doesn't exist within Servicing you will need to create it.
C:\Windows\Temp\CheckSur\Servicing\Packages

Run the System Update Readiness Tool (SURT) again.

When the SURT finishes installing, zip up and attach the following log file:
C:\Windows\Logs\CBS\CheckSUR.log

Please Note:: if the file is too big to upload to your next post please upload via a service such as SendSpace and just provide the link.

Thank you and i tought yha i had sent you the log but for some reason it did not work
Here is the log after your pack intruction
hecking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-06-11 10:43
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18868_none_6617c4cc60c22e04.manifest amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18868_none_6617c4cc60c22e04
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.18868_none_2db7d9d453b12fed.manifest amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.18868_none_2db7d9d453b12fed
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx-task_31bf3856ad364e35_6.1.7601.18804_none_b9f47bdfdb2d157c.manifest amd64_microsoft-windows-gwx-task_31bf3856ad364e35_6.1.7601.18804_none_b9f47bdfdb2d157c
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18868_none_e5a020d4101a2015.manifest amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18868_none_e5a020d4101a2015
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18868_none_cf5c381999cd167d.manifest amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18868_none_cf5c381999cd167d
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_10.2.9200.17183_none_b125b9e309c915b3.manifest x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_10.2.9200.17183_none_b125b9e309c915b3
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_0ea917976cd9078e.manifest amd64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_0ea917976cd9078e
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_18fdc1e9a139c989.manifest wow64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_18fdc1e9a139c989
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.18868_none_e83d75d9e59ba1ea.manifest amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.18868_none_e83d75d9e59ba1ea
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx-ins_31bf3856ad364e35_6.1.7601.18804_none_a89445d5683d40d3.manifest amd64_microsoft-windows-gwx-ins_31bf3856ad364e35_6.1.7601.18804_none_a89445d5683d40d3
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx-uninstall_31bf3856ad364e35_6.1.7601.18804_none_0b633dc31207e297.manifest amd64_microsoft-windows-gwx-uninstall_31bf3856ad364e35_6.1.7601.18804_none_0b633dc31207e297
Summary:
Seconds executed: 2140
Found 19 errors
Fixed 6 errors
CSI Manifest All Zeros Total count: 10
CSI Manifest Failed Catalog Check Total count: 1
CBS MUM Corrupt Total count: 7
Fixed: CBS MUM Corrupt. Total count: 6
CBS Catalog Corrupt Total count: 1
Fixed: CBS Paired File. Total count: 6
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18868_none_6617c4cc60c22e04.manifest
winsxs\manifests\amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.18868_none_2db7d9d453b12fed.manifest
winsxs\manifests\amd64_microsoft-windows-gwx-task_31bf3856ad364e35_6.1.7601.18804_none_b9f47bdfdb2d157c.manifest
winsxs\manifests\amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18868_none_e5a020d4101a2015.manifest
winsxs\manifests\amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18868_none_cf5c381999cd167d.manifest
winsxs\manifests\x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_10.2.9200.17183_none_b125b9e309c915b3.manifest
winsxs\manifests\amd64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_0ea917976cd9078e.manifest
winsxs\manifests\wow64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_18fdc1e9a139c989.manifest
winsxs\manifests\amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.18868_none_e83d75d9e59ba1ea.manifest
winsxs\manifests\amd64_microsoft-windows-gwx-ins_31bf3856ad364e35_6.1.7601.18804_none_a89445d5683d40d3.manifest
winsxs\manifests\amd64_microsoft-windows-gwx-uninstall_31bf3856ad364e35_6.1.7601.18804_none_0b633dc31207e297.manifest
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat

Thank you again

BrianDrab · Jun 16, 2015

Would you mind following the instructions again? It doesn't appear they were done completely. You need to make sure all the replacement manifests that I provided get copied in to C:\Windows\Temp\CheckSur\Winsxs\Manifests
and all the .cat/.mum files get copied into C:\Windows\Temp\CheckSur\Servicing\Packages before running the System Update Readiness tool. These directories may not exist. You may have to create them. Thank you.

Serge · Jun 18, 2015

BrianDrab said:
Would you mind following the instructions again? It doesn't appear they were done completely. You need to make sure all the replacement manifests that I provided get copied in to C:\Windows\Temp\CheckSur\Winsxs\Manifests
and all the .cat/.mum files get copied into C:\Windows\Temp\CheckSur\Servicing\Packages before running the System Update Readiness tool. These directories may not exist. You may have to create them. Thank you.

Hoping that i did it ok this time
hereis the log

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-06-18 07:59
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 3102
Found 2 errors
CBS MUM Corrupt Total count: 1
CBS Catalog Corrupt Total count: 1
Unavailable repair files:
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat

BrianDrab · Jun 18, 2015

Yes, you did it correctly this time. One more fix and we should be done. Please do the following.

Step#1 - Fix Corrupt/Missing Files
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Please download the attached file, Packs.zip and save this to your Desktop.
Right-click on the file and select Extract All...
Tick the box labelled Show extracted files when complete then click Extract
A window will open showing a folder named Packages
Open the Packages folder and copy the files into the following folder. If the Packages folder doesn't exist within Servicing you will need to create it.
C:\Windows\Temp\CheckSur\Servicing\Packages
Run the System Update Readiness Tool (SURT) again.
When the SURT finishes installing, zip up and attach the following log file:
C:\Windows\Logs\CBS\CheckSUR.log

Serge · Jun 18, 2015

BrianDrab said:
Yes, you did it correctly this time. One more fix and we should be done. Please do the following.

Step#1 - Fix Corrupt/Missing Files
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Please download the attached file, Packs.zip and save this to your Desktop.

Right-click on the file and select Extract All...

Tick the box labelled Show extracted files when complete then click Extract

A window will open showing a folder named Packages

Open the Packages folder and copy the files into the following folder. If the Packages folder doesn't exist within Servicing you will need to create it.
C:\Windows\Temp\CheckSur\Servicing\Packages

Run the System Update Readiness Tool (SURT) again.

When the SURT finishes installing, zip up and attach the following log file:
C:\Windows\Logs\CBS\CheckSUR.log

Here is the last log

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-06-18 11:20
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 2444
Found 1 errors
Fixed 1 errors
CBS MUM Corrupt Total count: 1
Fixed: CBS MUM Corrupt. Total count: 1
Fixed: CBS Paired File. Total count: 1

BrianDrab · Jun 18, 2015

Good. Please let me know if Windows Update works now.

Serge · Jun 18, 2015

BrianDrab said:
Good. Please let me know if Windows Update works now.

Worked partially

Update for Windows 7 for x64-based Systems (KB2952664) Failed to install
Update for Windows 7 for x64-based Systems (KB3035583) installed properly

BrianDrab · Jun 18, 2015

Would you mind trying to download KB2952664 from here and installing?

Serge · Jun 19, 2015

BrianDrab said:
Would you mind trying to download KB2952664 from here and installing?

I did and all is fine update installed properly
Thank you very much

BrianDrab · Jun 19, 2015

No problem. Take care.

[SOLVED] as suggested after running SFCFI fix

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