Follow the instructions here:
Remove an Update - Windows 7 to uninstall KB3035583 and KB2952664, then run SFC and SURT again.
Attach CBS.log and CheckSUR.log with your reply.
as i said before when i try to uninstalling KB2952664 i am getting the message all updates could not be uninstalled
and after KB2952664 still shows in update
after running sfc scan and sur for some reason when i try to copy cbs log my computer freezes and i cannot copy it
here is the sur log
Concerning sfc scan in trying to copy the file in words i saw data totalling in ecces of 28000 page maxing office words capability soul i delete all of this data an run sfc again
thank you
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-06-08 10:23
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18868_none_6617c4cc60c22e04.manifest amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18868_none_6617c4cc60c22e04
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.18868_none_2db7d9d453b12fed.manifest amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.18868_none_2db7d9d453b12fed
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx-task_31bf3856ad364e35_6.1.7601.18804_none_b9f47bdfdb2d157c.manifest amd64_microsoft-windows-gwx-task_31bf3856ad364e35_6.1.7601.18804_none_b9f47bdfdb2d157c
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18868_none_e5a020d4101a2015.manifest amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18868_none_e5a020d4101a2015
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18868_none_cf5c381999cd167d.manifest amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18868_none_cf5c381999cd167d
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_10.2.9200.17183_none_b125b9e309c915b3.manifest x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_10.2.9200.17183_none_b125b9e309c915b3
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_0ea917976cd9078e.manifest amd64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_0ea917976cd9078e
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_18fdc1e9a139c989.manifest wow64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_18fdc1e9a139c989
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.18868_none_e83d75d9e59ba1ea.manifest amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.18868_none_e83d75d9e59ba1ea
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx-ins_31bf3856ad364e35_6.1.7601.18804_none_a89445d5683d40d3.manifest amd64_microsoft-windows-gwx-ins_31bf3856ad364e35_6.1.7601.18804_none_a89445d5683d40d3
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gwx-uninstall_31bf3856ad364e35_6.1.7601.18804_none_0b633dc31207e297.manifest amd64_microsoft-windows-gwx-uninstall_31bf3856ad364e35_6.1.7601.18804_none_0b633dc31207e297
Summary:
Seconds executed: 2062
Found 25 errors
CSI Manifest All Zeros Total count: 10
CSI Manifest Failed Catalog Check Total count: 1
CBS MUM Corrupt Total count: 7
CBS Catalog Corrupt Total count: 7
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18868_none_6617c4cc60c22e04.manifest
winsxs\manifests\amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.18868_none_2db7d9d453b12fed.manifest
winsxs\manifests\amd64_microsoft-windows-gwx-task_31bf3856ad364e35_6.1.7601.18804_none_b9f47bdfdb2d157c.manifest
winsxs\manifests\amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18868_none_e5a020d4101a2015.manifest
winsxs\manifests\amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18868_none_cf5c381999cd167d.manifest
winsxs\manifests\x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_10.2.9200.17183_none_b125b9e309c915b3.manifest
winsxs\manifests\amd64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_0ea917976cd9078e.manifest
winsxs\manifests\wow64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_18fdc1e9a139c989.manifest
winsxs\manifests\amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.18868_none_e83d75d9e59ba1ea.manifest
winsxs\manifests\amd64_microsoft-windows-gwx-ins_31bf3856ad364e35_6.1.7601.18804_none_a89445d5683d40d3.manifest
winsxs\manifests\amd64_microsoft-windows-gwx-uninstall_31bf3856ad364e35_6.1.7601.18804_none_0b633dc31207e297.manifest
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
What i can say about cbs log it ends with all is fixed if you can tell me how to copy said log i will do it thanks