Application Experience

[jayeff]

Hello,

I've been trying to use Application Experience info, specifically Program Inventory, found in Event Viewer to try to find when an installed BT program might have started causing problems. I have noticed , however, unrelated to my original problem, that since at least December 11, 2014 Program Inventory is not updating any program changes to the system. I am logged into the Windows Customer Experience Improvement Program.
I have noticed that files such as aeinv.dll and aepdu.dll were modified just before (4.DEC,2014) and I am hoping that it was a Windows update that might be causing my problem re Program Inventory not updating.
I do not know how to find out which update may have altered my system and effectively have broken Application Experience.
Looking at Application Experience, Program Telemetry in Event Viewer also shows that AitAgent has been disabled (Event ID 701), whereas it seems to be working when looking at Task Scheduler - Application Experience.
This is happening on two PCs, one running Win7 SP1 Starter and the other Win7 SP1 Home Premium.
Thank you for any assistance

 

[jcgriff2]

Try the Reliability Monitor for info re: crashes as well as installations. It will give you a much better picture as to when things started going downhill/ became problematic -

https://www.sysnative.com/forums/wi...onitor-windows-8-1-8-7-and-windows-vista.html

 

[jayeff]

Thanks for that. I will give it a go.

With my Application Experience problem, I am a bit further down the track. I suspect but can't prove that update KB2952664 may have somehow corrupted the Application Experience setup (it has been installed or attempted to be installed by Windows Update on numerous occasions - the last being in Feb, 2015, and I hope that they're still working on it as I believe that it does not entirely function correctly). I have done a system restore to before when it was first successfully installed and was still getting program change info, but it made no diference. It does not behave as it did before. No information re program changes are available to view in Event Viewer as before.