[SOLVED] Another "Windows update KB3000850 fails with error: 0x800700a1"

T

Taomyn

Contributor
Joined
Dec 8, 2014
Posts
8
Hey there,

I'm experiencing the "Windows update KB3000850 fails with error: 0x800700a1" error and haven't been able to resolve it. I ran the SFCFix program and it logged the following:

Code: 
SFCFix version 2.4.1.0 by niemiro.Start time: 2014-12-08 21:37:26.286
Not using a script file.








AutoAnalysis::
FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.16384.


CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
CORRUPT: C:\WINDOWS\winsxs\wow64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_14660d42685ac3f1\MSDTC.LOG




SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
   CBS & SFC total detected corruption count:     -2
   CBS & SFC total unimportant corruption count:  0
   CBS & SFC total fixed corruption count:        1
   SURT total detected corruption count:          0
   SURT total unimportant corruption count:       0
   SURT total fixed corruption count:             0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-12-08 21:52:02.888
----------------------EOF-----------------------

Can you help?

Cheers,
Taomyn
 
Hello Taomyn and welcome to Sysnative forums :)

Before we get started I would like to have a look at your CBS logs as I have a feeling these files are going to require a different fix.

SFCFix script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Go to your desktop and right click on the background -> Select New -> Text Document -> Name this file SFCFixScript.txt.
  3. Open up SFCFixScript.txt and copy all of the following text inside the code box below and paste it into SFCFixScript.txt.
    Code: 
    FileScan::
MSDTC.LOG
  4. Click on File -> Save. Close out of SFCFixScript.txt.
  5. Save any open documents and close all open windows.
  6. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  7. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  8. SFCFix will now process the script.
  9. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  10. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Export CBS folder

  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on File Explorer
  3. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
  4. Find and double click on the Logs folder.
  5. Right-click on the CBS folder, and select Copy.
  6. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
  7. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
  8. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
  9. Attach this to your next post please.
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive


Thanks

Alex
 
Hi,

Thanks for the prompt response, here's the contents of the SFCFix.txt file:

Code: 
SFCFix version 2.4.1.0 by niemiro.Start time: 2014-12-09 08:45:58.945
Using .txt script file at C:\Users\i2001452\Desktop\SFCFixScript.txt [0]








FileScan::
[0: 1] C:\Users\i2001452\Desktop\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
File is untraceable.
 Found: SD6OMNd/nMSy7P0Ob02ZGPT4cYglTnq4Gz0i2cQTLNo=
 Version number not available.
Trace not available.






[1: 1] C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
File is untraceable.
 Found: SD6OMNd/nMSy7P0Ob02ZGPT4cYglTnq4Gz0i2cQTLNo=
 Version number not available.
Trace not available.






[2: 1] C:\Windows\SoftwareDistribution\Download\c81c3f7fc84ac954c4736bb1c59de0fa\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.17415_none_0a5dfdcc33c06e7e\MSDTC.LOG
File is untraceable.
 Found: Q4htnI+yK+Jo0DJugTfqjq40IHkXFkIWyyAaDjFGEvo=
 Version number not available.
Trace not available.






[3: 1] C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.17415_none_0a5dfdcc33c06e7e\MSDTC.LOG
File is untraceable.
 Found: Q4htnI+yK+Jo0DJugTfqjq40IHkXFkIWyyAaDjFGEvo=
 Version number not available.
Trace not available.






[4: 1] C:\Windows\System32\MsDtc\MSDTC.LOG
File is untraceable.
 Found: hTsbrbUs10sh8W5sWhbDCWisac5T1i7ey3bollqHlrE=
 Version number not available.
Trace not available.
FileScan:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-12-09 08:46:00.734
Script hash: zZrEmhG2Wze2OudwELQ8r1aSOzeBxpH5zMEoFfv3S+o=
----------------------EOF-----------------------

You can find the compressed CBS.zip file here: http://bit.ly/1seMMvi
 
This was the error I was expecting.

Code: 
2014-12-08 21:30:11, Error                 CSI    00000867 (F) Failed on regenerating file [l:18{9}]"MSDTC.LOG"[gle=0x80004005]
2014-12-08 21:30:11, Info                  CSI    00000868 [SR] Cannot repair member file [l:18{9}]"MSDTC.LOG" of Microsoft-Windows-COM-DTC-Runtime, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be decompressed

We will try and replace the file first.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Command prompt (Admin) => Press Yes on the prompt
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with rest of the steps.
Convert CBS.log to CBS.txt
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Run => Inside the run box copy and paste the following command:
    Code: 
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  3. Press Enter
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
 
As requested:

Code: 
SFCFix version 2.4.1.0 by niemiro.Start time: 2014-12-10 11:00:16.467
Using .zip script file at C:\Users\i2001452\Desktop\SFCFix.zip [0]








PowerCopy::
Line blocked (SFCFix.txt): "C:\Users\i2001452\AppData\Local\niemiro\Archive\SFCFix.txt" C:\WINDOWS\SFCFix.txt.
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-12-10 11:00:16.876
Script hash: AGz10FmKkKUDV6Px3LFDV33UiKPC1v5yyx2i6pxjfgA=
----------------------EOF-----------------------

Here's the CBS.txt file: View attachment cbs.zip
 
The file is still showing as corrupt.

  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Command prompt (Admin) => Press Yes on the prompt
  3. Inside the Command Prompt windows copy and paste the following command
    reg load HKLM\COMPONENTS %windir%\System32\config\COMPONENTS
    reg add "HKLM\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6" /v f!msdtc.log /t REG_DWORD /d 00000001 /f

SFC /SCANNOW
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Command prompt (Admin) => Press Yes on the prompt
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with rest of the steps.
Convert CBS.log to CBS.txt
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Run => Inside the run box copy and paste the following command:
    Code: 
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  3. Press Enter
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
 
Hopefully this should fix the last of it

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Command prompt (Admin) => Press Yes on the prompt
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with rest of the steps.
Convert CBS.log to CBS.txt
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Run => Inside the run box copy and paste the following command:
    Code: 
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  3. Press Enter
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
 
As requested:

Code: 
SFCFix version 2.4.1.0 by niemiro.Start time: 2014-12-16 12:33:55.921
Using .zip script file at C:\Users\i2001452\Desktop\SFCFix.zip [0]








PowerCopy::
Line blocked (SFCFix.txt): "C:\Users\i2001452\AppData\Local\niemiro\Archive\SFCFix.txt" C:\WINDOWS\SFCFix.txt.
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-12-16 12:33:56.184
Script hash: zeEEHPnVmgbkDTFFq874uqQi7RGWzGaUjXCnhlJHDvs=
----------------------EOF-----------------------

And the CBS.txt file: View attachment cbs.zip
 
That didnt work, something went wrong in the extraction stage.

Please repeat the above steps again, I have replaced the zip file with a version that should work.

Alex
 
Go The Power said:
That didnt work, something went wrong in the extraction stage.

Please repeat the above steps again, I have replaced the zip file with a version that should work.

Alex
Click to expand...

Are you sure, because it looks the same and the date stamp is still 16/12? SFC /SCANNOW failed again.
 
Am I sure I updated the file? Yes I am sure. I even double checked and this file is different.

Are you referring to PM still dated to the 16th? If yes, then that is corrects the link inside the PM has been updated with the correct file.
 
Go The Power said:
Am I sure I updated the file? Yes I am sure. I even double checked and this file is different.

Are you referring to PM still dated to the 16th? If yes, then that is corrects the link inside the PM has been updated with the correct file.
Click to expand...

Ok, well here are the files:

SFCFix version 2.4.1.0 by niemiro.Start time: 2014-12-20 09:49:09.325
Using .zip script file at C:\Users\i2001452\Desktop\SFCFix.zip [1]








PowerCopy::
Line blocked (SFCFix.txt): "C:\Users\i2001452\AppData\Local\niemiro\Archive\SFCFix.txt" C:\WINDOWS\SFCFix.txt.
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-12-20 09:49:09.688
Script hash: zeEEHPnVmgbkDTFFq874uqQi7RGWzGaUjXCnhlJHDvs=
----------------------EOF-----------------------
Click to expand...

And: View attachment 10248
 
That is the same file I gave you previouisly..

Code: 
Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-12-16 12:33:56.184
Script hash: [COLOR="#FF0000"]zeEEHPnVmgbkDTFFq874uqQi7RGWzGaUjXCnhlJHDvs=[/COLOR]
----------------------EOF-----------------------

Code: 
Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-12-20 09:49:09.688
Script hash: [COLOR="#FF0000"][B]zeEEHPnVmgbkDTFFq874uqQi7RGWzGaUjXCnhlJHDvs=[/B][/COLOR]
----------------------EOF-----------------------

The hash would be different, if the file was different.
 
Go The Power said:
That is the same file I gave you previouisly..
The hash would be different, if the file was different.
Click to expand...

Thanks, that appears to have done the trick and I'm adding the files just for reference. I'm finally able to apply the latest Windows Updates:

Code: 
SFCFix version 2.4.1.0 by niemiro.Start time: 2014-12-21 11:32:27.366
Using .zip script file at C:\Users\i2001452\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.log


Line blocked (SFCFix.txt): "C:\Users\i2001452\AppData\Local\niemiro\Archive\SFCFix.txt" C:\WINDOWS\SFCFix.txt.
Successfully copied file C:\Users\i2001452\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.log to C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.log.


Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.log
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.log
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2014-12-21 11:32:27.903
Script hash: eSl0JKAAsyNdW4qutJRZMB7USdXHyY7MZmht2m1m1EE=
----------------------EOF-----------------------

Log file: View attachment 10282

P.S. I made a donation as a thank-you for your help: 4H276407TM0778154
 
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