[SOLVED] Another Win 10 Unable to Update

[AnonOMouse]

0x80071160 is the error code I have. Have not been able to (auto)update since 6/2021. Just now noticed and of course have not had any luck. Seems like you guys have a pretty good track record according to the number of results you have in google searches.

Ran SFC Scan, found some stuff it couldn't fix.
Downloaded and ran SFC Fix, crashed after five minutes.
Log file is 14mb, uploaded here: HERE

Would appreciate any help.
Could these corruptions be related to an intermittent sound issue I've had going on? Audio comes and goes, when it goes it gets more and more static until the laptop "looses" the speakers/mic and says the hardware isn't there anymore? Dell said that it had to be a driver issue of some kind. I can't replicate it when I want, but it does frequently happen at the worst moments, like when I'm broadcasting a stream. Redoing drivers has had no effect.

 

[AnonOMouse]

Bump.
Any help would be appreciated.
Thanks

 

[AnonOMouse]

bump. i know its holiday season... but iv'e seen others getting answers and im sitting over here without anything for a month? anyone home?

 

[Maxstar]

Hi,

I will look into your problem.
Note: I'm currently in training so my posts will need to be approved by the Sysnative instructors.

 

[AnonOMouse]

Sooooooooo....

 

[Maxstar]

Hi,

Sorry! My proposed fix is maybe overlooked, so I asked the instructors to take a look again at it.

 

[Maxstar]

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Reboot the system and run the System File Checker.

• Click the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, and press enter.
  

  sfc /scannow

• Take a screenshot of the commandprompt window and paste it into your next reply.

 

[AnonOMouse]

See attached.
Thanks

 

[Maxstar]

Hi,

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.ZIP to your nex reply.

 

[AnonOMouse]

See attached. Thanks

 

[Maxstar]

Hi,

Please take a screenshot of the CBS folder and post it in your next reply.

 

[AnonOMouse]

 

[Maxstar]

Is there not a file present with CBS.log as name, above the CAB files?

 

[AnonOMouse]

thats everything in there. is there a way to generate another one?

 

[Maxstar]

Please reboot the computer and run the System File Checker again. (See step 2 in post #7).
If the scan is ready, check if the file CBS.log is present, if so attach it to your next reply.

 

[AnonOMouse]

See attached. Thanks

 

[Maxstar]

Thanks, I need to test something to create a new fix. When it is aproved I come back to you...

 

[Maxstar]

Hi,

I've setup a virtual machine to test something, please do the following to compare with.

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[AnonOMouse]

See attached. Thanks

 

[Maxstar]

Hi.

I prepared a new fix, but need to be approved, so it can take some time I come back to you.