[SOLVED] Another Server 2019 DISM issue - 0x800f081f

[danrdj]

Hi again! I'm having trouble reinstalling the XPS Document Writer feature so I've done SFC and DISM with poor results.
Attached CBS logs and waiting for ComponentsScanner to complete, it might be stuck. I can post that later.

Thanks,
Dan

 

[danrdj]

Here we go

 

[danrdj]

Update: A nearby 2019 server was able to provide the files needed

dism /online /cleanup-image /restorehealth /source:\\friendlyserver\c$\windows\winsxs /limitaccess

 

[Gary R]

Glad you were able to resolve things, thanks for letting us know.

 

[danrdj]

No problem! So after DISM was healthy, SFC was able to fix corruption and I was able to re-add the XPS features with the spooler service stopped.
However, I still am not able to add the XPS Document Writer. When adding the printer manually it says "Element not found".
I totally understand if this is now outside the scope of this forum but if not, I could use some direction.
Comparing to the DISM source server I used earlier, I see that one file in this folder is different:
C:\Windows\System32\DriverStore\FileRepository\prnms001.inf_amd64_f340cb58fcd23202\
It's the prnms001.pnf file. Would this not be resolved by running DISM/SFC?
Thanks,
Dan

 

[Gary R]

Not necessarily.

• Open Windows Explorer and browse to the ... C:\Windows\Logs\CBS ... folder.
• Right click on it, and select ... Send to > Compressed (zipped) folder
• A message will appear stating, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Answer Y to create a folder CBS.zip on your Desktop.
• Please attach it to your next post.
  • If the file is too large, please upload it to a file sharing service and provide the link to it in your next reply.
  • Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

 

[danrdj]

I removed the feature, rebooted, re-added with DISM this time (using other server as source), with print spooler stopped, and it added the feature again. But I still can't add the printer.

 

[danrdj]

Any chance we'd get some new ideas yet today? This is holding up their Quickbooks invoice sending so we may have to resort to an in-place upgrade this weekend. Appreciate the assistance!

 

[danrdj]

I also tried manually adding the XPS driver using the files from a healthy server and got the same error.

 

[danrdj]

In-Place upgrade took care of the XPS/PDF issue; I did have to reinstall .NET 4.8. Looks like we have new QB errors now so may also have to reinstall that. Consider this [re-]solved. Thanks!