The logs displayed BSODs and unexpected shutdowns and restarts.
One bugcheck was 1A.
The log collector did not collect any dump files.
1) Please make sure that Windows is activated
2) Search for: C:\Windows\MEMORY.DMP > (if < 1.5 GB post a share link using one drive, drop box, or google drive)
3) Turn off Windows fast startup:
(2) Disable or Enable Windows 10 Fast Startup (and Why) | Sysnative Forums
4) Sometimes there are problems in the bios that produce BSOD
To ensure that there are no improper bios settings please reset the bios.
How to Clear Your Computers CMOS to Reset BIOS Settings:
How to Clear Your Computer’s CMOS to Reset BIOS Settings
3 Ways to Reset Your BIOS - wikiHow:
How to Reset Your BIOS
3 Easy Ways to Clear CMOS (Reset BIOS)
3 Easy Ways to Clear CMOS (Reset BIOS)
5) Run Memtest86 version 8.4 (or newer version if available) for four passes.
Repeat the test so that eight passes are performed.
MemTest86 - Official Site of the x86 Memory Testing Tool
Use a camera or smart phone camera to take pictures and post images into the thread.
In case there are any problems uploading images use share links (one drive, drop box, or google drive)
Memtest86 has a feature to produce a text report.
Please post this in addition to the images.
(2) Test RAM with PassMark MemTest86 | Sysnative Forums
6) If Windows fails to upgrade run setupdiag:
SetupDiag - Windows Deployment | Microsoft Docs
7) Open administrative command prompt (ACP) and type or copy and paste:
8) sfc /scannow
9) dism /online /cleanup-image /scanhealth
10) dism /online /cleanup-image /restorehealth
11) sfc /scannow
12) chkdsk /scan
13) wmic recoveros set autoreboot = false
14) wmic recoveros set DebugInfoType = 7
15) wmic recoveros get autoreboot
16) wmic recoveros get DebugInfoType
17) bcdedit /enum {badmemory}
18) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
Code:
Installation Failure: Windows failed to install the following update with error 0x80092004: Microsoft .NET Framework 4.8 for Windows 10 Version 1809 for x64 (KB4486153).
Code:
Installation Failure: Windows failed to install the following update with error 0x80246013: 2020-10 Update for Windows 10 Version 1809 for x64-based Systems (KB4023057).
Code:
Operating System: Windows 10 Pro 64-bit (10.0, Build 17763) (17763.rs5_release.180914-1434)
Code:
Event[1665]:
Log Name: Application
Source: Microsoft-Windows-Security-SPP
Date: 2021-02-07T18:55:34.942
Event ID: 1014
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DESKTOP-4TD9626
Description:
Acquisition of End User License failed. hr=0x80072EE7
Sku Id=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c
Event[1666]:
Log Name: Application
Source: Microsoft-Windows-Security-SPP
Date: 2021-02-07T18:55:34.942
Event ID: 8200
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DESKTOP-4TD9626
Description:
License acquisition failure details.
hr=0x80072EE7
Code:
Idle power management features on processor 1 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Idle power management features on processor 2 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Idle power management features on processor 3 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Idle power management features on processor 4 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Idle power management features on processor 5 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
