[SOLVED] Another Configuration registry database corrupted

GerryR · Aug 23, 2016

[h=2]Hi,[/h]I, too have had a corrupted Registry database. Thank you for your kind help in reviewing and helping me to fix the problem!

Gerry R

GerryR · Aug 23, 2016

here's the link.....

https://1drv.ms/u/s!AtbY7zpe9KBnqADPL6LrudS0K4yQ

zcomputerwiz · Aug 24, 2016

Hi Gerry!

I took a look at your hive, it does load so this is a different problem.

I'll need to see the CBS log to get more information :)

Please zip and attach C:\Windows\Logs\CBS\CBS.log. If the zip is larger than 8MB, please upload it to a file sharing service of your choice and include the link with your reply.

GerryR · Aug 24, 2016

Hi ZcompterWiz!
Here is a link to the CBS log you requested. Thanks in advance for your kind help.

Gerry
https://1drv.ms/u/s!AtbY7zpe9KBnqAKYIeRGlrkKZ96x

BTW, the PC is running Windows 10 Pro, ver 10586.
It has caused the audio devices to be removed, and I cannot get them re-installed, nor can I update using the built in tools......

zcomputerwiz · Aug 24, 2016

Code:

2016-08-20 13:22:19, Error                 CSI    0000000b (F) STATUS_FILE_CORRUPT_ERROR #1981853# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysReadFile(h = 17d8 ("\Device\HarddiskVolume4\Windows\WinSxS\amd64_microsoft-windows-speechrecognizer-en-us_31bf3856ad364e35_10.0.10586.0_none_4394622d96c3dfee\l1033.ngr"), evt = 0, apcr = NULL, apcc = NULL, iosb = @0x4d3487dcf0, data = {l:0 b:}, byteoffset = 0, key = (null))
[gle=0xd0000102]
...
2016-08-22 16:50:16, Error                 CSI    0000000d (F) STATUS_FILE_CORRUPT_ERROR #1981852# from Windows::Rtl::SystemImplementation::CFile::ReadFile(Flags = 3, Buffer = {l:0 ml:4194304 b:}, Offset = 0, Disposition = 0)[gle=0xd0000102]
2016-08-22 16:50:16, Error                 CSI    0000000e (F) STATUS_FILE_CORRUPT_ERROR #259# from CCSDirect_IRtlComponentStore::EnumStoreCorruptions(...)[gle=0xd0000102]
2016-08-22 16:50:16, Error                 CSI    0000000f (F) HRESULT_FROM_WIN32(1392) #258# from Windows::COM::CStorePendingStoreRepairTxn_IStorePendingStoreRepairTransaction::Detect(Flags = 5, cancelEvt = 200 (""), disp = 0)[gle=0x80070570]
2016-08-22 16:50:17, Error                 CBS    Rept: Failed to call CSI detect. [HRESULT = 0x80070570 - ERROR_FILE_CORRUPT]
2016-08-22 16:50:17, Info                  CBS    Failed to check CSI store. [HRESULT = 0x80070570 - ERROR_FILE_CORRUPT]
2016-08-22 16:50:17, Info                  CBS    Ensure WCP corruption flag is clear
2016-08-22 16:50:18, Info                  CBS    
=================================
Checking System Update Readiness.

(p)    CBS MUM Corrupt            Package_1033_for_KB3140743~31bf3856ad364e35~amd64~~10.0.1.5
(p)    CBS MUM Corrupt            Package_1034_for_KB3140743~31bf3856ad364e35~amd64~~10.0.1.5

Summary:
Operation: Detect and Repair 
Operation result: 0x80070570
Last Successful Step: CBS store detection completes.
Total Detected Corruption:    2
    CBS Manifest Corruption:    2
    CBS Metadata Corruption:    0
    CSI Manifest Corruption:    0
    CSI Metadata Corruption:    0
    CSI Payload Corruption:    0
Total Repaired Corruption:    0
    CBS Manifest Repaired:    0
    CSI Manifest Repaired:    0
    CSI Payload Repaired:    0
    CSI Store Metadata refreshed:    False

Total Operation Time: 1578 seconds.

2016-08-22 16:50:18, Info                  CBS    CheckSur: hrStatus: 0x80070570 [ERROR_FILE_CORRUPT], download Result: 0x0 [S_OK]

I'd like to make sure the filesystem is consistent.

chkdsk /f

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

chkdsk /f
Reboot
Download ListChkdskResult.exe (by SleepyDude) from the link below:

https://dl.dropboxusercontent.com/u/12354842/My Tools/ListChkdskResult.exe
Double click on it to run it. It will take a few seconds to scan, then it will open a Notepad window with the log. Copy and paste the contents of this into your next post please!

GerryR · Aug 24, 2016

Thank you! will do

GerryR · Aug 24, 2016

OK. Here it is....

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 8/24/2016 12:58:23 PM >------
Category: 0
Computer Name: Gerrys-HPPC
Event Code: 1001
Record Number: 53911
Source Name: Microsoft-Windows-Wininit
Time Written: 08-24-2016 @ 19:54:53
Event Type: Information
User:
Message:

Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.

A disk check has been scheduled.
Windows will now check the disk.

Stage 1: Examining basic file system structure ...
Attribute record of type 0x80 and instance tag 0x1 is cross linked
starting at 0x499fc96 for possibly 0xbc6 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x1
in file 0x31dee is already in use.
Deleting corrupt attribute record (0x80, "")
from file record segment 0x31DEE.
Attribute record of type 0x80 and instance tag 0x1 is cross linked
starting at 0x49a085c for possibly 0xd55 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x1
in file 0x31def is already in use.
Deleting corrupt attribute record (0x80, "")
from file record segment 0x31DEF.
636928 file records processed.

File verification completed.
17730 large file records processed.

0 bad file records processed.

Stage 2: Examining file name linkage ...
765472 index entries processed.

Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
1 unindexed files scanned.

There is no NTFS file name attribute in file 0x996c.
Correcting minor file name errors in file 39276.
1 unindexed files recovered to original directory.
0 unindexed files recovered to lost and found.

Stage 3: Examining security descriptors ...
Cleaning up 2515 unused index entries from index $SII of file 0x9.
Cleaning up 2515 unused index entries from index $SDH of file 0x9.
Cleaning up 2515 unused security descriptors.
Security descriptor verification completed.
Inserting data attribute into file 204270.
Inserting data attribute into file 204271.
64275 data files processed.

CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
Correcting errors in the Volume Bitmap.

Windows has made corrections to the file system.
No further action is required.

1939427327 KB total disk space.
365533856 KB in 321495 files.
185352 KB in 64274 indexes.
0 KB in bad sectors.
772075 KB in use by the system.
65536 KB occupied by the log file.
1572936044 KB available on disk.

4096 bytes in each allocation unit.
484856831 total allocation units on disk.
393234011 allocation units available on disk.

Internal Info:
00 b8 09 00 ed e2 05 00 a1 52 0a 00 00 00 00 00 .........R......
7d 61 00 00 e2 55 00 00 00 00 00 00 00 00 00 00 }a...U..........

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------
Category: 0
Computer Name: Gerrys-HPPC
Event Code: 26228
Record Number: 25326
Source Name: Chkdsk
Time Written: 05-23-2016 @ 20:11:15
Event Type: Information
User:
Message: Chkdsk was executed in verify mode on a volume snapshot.

Checking file system on \Device\HarddiskVolume4
Volume label is OS.

Examining 1 corruption record ...

Record 1 of 1: Corrupt File "\Program Files\Bitdefender\Bitdefender 2016\skin\ltr\images_2\browser\panels_button.svg <0x2,0x996c>" ... no corruption found.

1 corruption record processed in 0.1 seconds.

Windows has examined the list of previously identified potential issues and found no problems.
No further action is required.

-----------------------------------------------------------------------

zcomputerwiz · Aug 25, 2016

Ok, looks like there were some problems with the filesystem.

I'd like to make sure the disk is in good health.

GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:

Download GSmartControl and save it on your Desktop;
Extract the content of the GSmartControl .zip archive and execute gsmartcontrol.exe; To extract you can right-click your mouse on the GSmartControl.zip file and select Extract.
Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
Also, go in the Attributes tab and if you have any entries highlighted in red or pink, copy and paste their name in your next reply (or take a screenshot of the GSmartControl window and attach it in your next reply);

GerryR · Aug 25, 2016

zcomputerwiz said:
Ok, looks like there were some problems with the filesystem.

I'd like to make sure the disk is in good health.

GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:

Download GSmartControl and save it on your Desktop;

Extract the content of the GSmartControl .zip archive and execute gsmartcontrol.exe; To extract you can right-click your mouse on the GSmartControl.zip file and select Extract.

Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);

Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);

Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;

Also, go in the Attributes tab and if you have any entries highlighted in red or pink, copy and paste their name in your next reply (or take a screenshot of the GSmartControl window and attach it in your next reply);

OK, and thanks for this. my system is Win10 Pro 64 bit. The software does not give me anything other than basic information.
The screen copy is:
smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-win8(64)] (sf-5.43-1)
Copyright (C) 2002-12 by Bruce Allen, smartmontools

Vendor: Seagate
Product: ST2000DM001-9YN1
Revision: HP16
User Capacity: 1,999,999,991,808 bytes [1.99 TB]
Logical block size: 512 bytes
Logical Unit id: 0x04100a0000000000
Serial number: 04100a000000000000000000000000000000000000000000
Device type: disk
Local Time is: Thu Aug 25 11:03:24 2016 USMST
Device supports SMART and is Enabled
Temperature Warning Disabled or Not Supported
SMART Health Status: OK

Error Counter logging not supported
Device does not support Self Test logging

I can go into the BIOS and double check that this drive has SMART capability and is enabled, and try the program again.....

zcomputerwiz · Aug 25, 2016

Vendor: Seagate
Product: ST2000DM001-9YN1

Yes, please do verify that SMART is enabled. If it still doesn't report SMART stats, let's try Seagate's Seatools instead.

SeaTools for Windows |
Seagate

Once Seatools has been installed and run, choose Basic Tests->Fix All-> Fix All Long

This test may take several hours (about 3 hrs per TB).

Let me know if Seatools finds any bad blocks and if it successfully corrects them or if it fails.

GerryR · Aug 25, 2016

zcomputerwiz said:
Vendor: Seagate
Product: ST2000DM001-9YN1

Click to expand...

Yes, please do verify that SMART is enabled. If it still doesn't report SMART stats, let's try Seagate's Seatools instead.

SeaTools for Windows |
Seagate

Once Seatools has been installed and run, choose Basic Tests->Fix All-> Fix All Long

This test may take several hours (about 3 hrs per TB).

Let me know if Seatools finds any bad blocks and if it successfully corrects them or if it fails.

Hi zcomputerwiz,
It seems that we both have the right idea, as the system is corrupted, and I have a friend at HP, we've taken it back to Windows 8, wiped away 10, and started again.
I thank you for your kind help and expertise, and will remain part of the forum.
Cheers!
Gerry

zcomputerwiz · Aug 26, 2016

Glad to help! Thank you for the quick feedback, I'll mark the thread solved.

[SOLVED] Another Configuration registry database corrupted

GerryR

Member

GerryR

Member

zcomputerwiz

Windows Update Expert

GerryR

Member

zcomputerwiz

Windows Update Expert

GerryR

Member

GerryR

Member

zcomputerwiz

Windows Update Expert

GerryR

Member

zcomputerwiz

Windows Update Expert

GerryR

Member

zcomputerwiz

Windows Update Expert