BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,134 Location United States Apr 12, 2018 #41 Try to install KB2952664 again and provide the CBS.log if it fails.
B billp Contributor Joined Mar 17, 2018 Posts 129 Apr 12, 2018 #42 KB2952664 failed with the usual 80073701. CBS.log is here: Download CBS.zip from Sendspace.com - send big files the easy way
KB2952664 failed with the usual 80073701. CBS.log is here: Download CBS.zip from Sendspace.com - send big files the easy way
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,134 Location United States Apr 14, 2018 #43 Please do the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCScript.txt, and save this to your Desktop. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt. Drag the file SFCScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please Attachments SFCScript.txt 2.5 KB · Views: 3
Please do the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCScript.txt, and save this to your Desktop. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt. Drag the file SFCScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
B billp Contributor Joined Mar 17, 2018 Posts 129 Apr 14, 2018 #44 SFCFix.txt contents below. Thanks! SFCFix version 3.0.0.0 by niemiro. Start time: 2018-04-14 11:36:01.502 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at D:\Bill\Desktop\SFCScript.txt [0] RegistryScript:: Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components. Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments. Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\78c1b6733a13276b91a2753e7acef241b5c3274b8305f280897b8c5156c10445. Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_b33192668d1b73e2bfbe10ae70775ef5_31bf3856ad364e35_6.1.7601.23799_none_f812f3d8455894e2. Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\b33192668d1..0ae70775ef5_31bf3856ad364e35_6.1.7601.23799_f812f3d8455894e2. Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\78c1b6733a13276b91a2753e7acef241b5c3274b8305f280897b8c5156c10445. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_b33192668d1b73e2bfbe10ae70775ef5_31bf3856ad364e35_6.1.7601.23799_none_f812f3d8455894e2. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\b33192668d1..0ae70775ef5_31bf3856ad364e35_6.1.7601.23799_f812f3d8455894e2. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\78c1b6733a13276b91a2753e7acef241b5c3274b8305f280897b8c5156c10445. RegistryScript:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 17 datablocks. Finish time: 2018-04-14 11:36:01.895 Script hash: TaITlKJLPxCo1hVXHC/bOpurwhM1SZ+XEgOra4iO04I= ----------------------EOF-----------------------
SFCFix.txt contents below. Thanks! SFCFix version 3.0.0.0 by niemiro. Start time: 2018-04-14 11:36:01.502 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at D:\Bill\Desktop\SFCScript.txt [0] RegistryScript:: Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components. Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments. Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\78c1b6733a13276b91a2753e7acef241b5c3274b8305f280897b8c5156c10445. Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_b33192668d1b73e2bfbe10ae70775ef5_31bf3856ad364e35_6.1.7601.23799_none_f812f3d8455894e2. Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\b33192668d1..0ae70775ef5_31bf3856ad364e35_6.1.7601.23799_f812f3d8455894e2. Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\78c1b6733a13276b91a2753e7acef241b5c3274b8305f280897b8c5156c10445. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_b33192668d1b73e2bfbe10ae70775ef5_31bf3856ad364e35_6.1.7601.23799_none_f812f3d8455894e2. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\b33192668d1..0ae70775ef5_31bf3856ad364e35_6.1.7601.23799_f812f3d8455894e2. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\78c1b6733a13276b91a2753e7acef241b5c3274b8305f280897b8c5156c10445. RegistryScript:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 17 datablocks. Finish time: 2018-04-14 11:36:01.895 Script hash: TaITlKJLPxCo1hVXHC/bOpurwhM1SZ+XEgOra4iO04I= ----------------------EOF-----------------------
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,134 Location United States Apr 14, 2018 #45 Try to install KB2952664 again and provide the CBS.log if it fails.
B billp Contributor Joined Mar 17, 2018 Posts 129 Apr 14, 2018 #46 It failed with 80073701. CBS.log is here: Download CBS.zip from Sendspace.com - send big files the easy way Thanks!
It failed with 80073701. CBS.log is here: Download CBS.zip from Sendspace.com - send big files the easy way Thanks!
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,134 Location United States Apr 16, 2018 #47 Please do the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCScript.txt, and save this to your Desktop. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt. Drag the file SFCScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please Attachments SFCScript.txt 2.5 KB · Views: 2
Please do the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCScript.txt, and save this to your Desktop. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt. Drag the file SFCScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
B billp Contributor Joined Mar 17, 2018 Posts 129 Apr 16, 2018 #48 SFCFix results below - thanks! SFCFix version 3.0.0.0 by niemiro. Start time: 2018-04-16 23:44:21.511 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at D:\Bill\Desktop\SFCScript.txt [0] RegistryScript:: Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components. Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\78c1b6733a13276b91a2753e7acef241b5c3274b8305f280897b8c5156c10445. Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments. Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_97885cfc6b0d20ed9195cae312b09fe9_31bf3856ad364e35_6.1.7601.23799_none_a32365a9926cb85e. Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\78c1b6733a13276b91a2753e7acef241b5c3274b8305f280897b8c5156c10445. Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\97885cfc6b0..ae312b09fe9_31bf3856ad364e35_6.1.7601.23799_a32365a9926cb85e. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_97885cfc6b0d20ed9195cae312b09fe9_31bf3856ad364e35_6.1.7601.23799_none_a32365a9926cb85e. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\78c1b6733a13276b91a2753e7acef241b5c3274b8305f280897b8c5156c10445. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\97885cfc6b0..ae312b09fe9_31bf3856ad364e35_6.1.7601.23799_a32365a9926cb85e. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments. RegistryScript:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 19 datablocks. Finish time: 2018-04-16 23:44:21.918 Script hash: yP8j15CCSpjq0U/1jRbLO4CTNt1/A5PSGcrWnkKoDso= ----------------------EOF-----------------------
SFCFix results below - thanks! SFCFix version 3.0.0.0 by niemiro. Start time: 2018-04-16 23:44:21.511 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at D:\Bill\Desktop\SFCScript.txt [0] RegistryScript:: Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components. Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\78c1b6733a13276b91a2753e7acef241b5c3274b8305f280897b8c5156c10445. Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments. Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_97885cfc6b0d20ed9195cae312b09fe9_31bf3856ad364e35_6.1.7601.23799_none_a32365a9926cb85e. Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\78c1b6733a13276b91a2753e7acef241b5c3274b8305f280897b8c5156c10445. Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\97885cfc6b0..ae312b09fe9_31bf3856ad364e35_6.1.7601.23799_a32365a9926cb85e. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_97885cfc6b0d20ed9195cae312b09fe9_31bf3856ad364e35_6.1.7601.23799_none_a32365a9926cb85e. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\78c1b6733a13276b91a2753e7acef241b5c3274b8305f280897b8c5156c10445. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\97885cfc6b0..ae312b09fe9_31bf3856ad364e35_6.1.7601.23799_a32365a9926cb85e. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments. RegistryScript:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 19 datablocks. Finish time: 2018-04-16 23:44:21.918 Script hash: yP8j15CCSpjq0U/1jRbLO4CTNt1/A5PSGcrWnkKoDso= ----------------------EOF-----------------------
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,134 Location United States Apr 16, 2018 #49 Try to install KB2952664 again and provide the CBS.log if it fails.
B billp Contributor Joined Mar 17, 2018 Posts 129 Apr 17, 2018 #50 This time it failed with code 80073712; CBS.log is here: Download CBS.zip from Sendspace.com - send big files the easy way
This time it failed with code 80073712; CBS.log is here: Download CBS.zip from Sendspace.com - send big files the easy way
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,134 Location United States Apr 18, 2018 #51 Check for Windows Updates and let me know if KB2952664 shows up still as needing to be installed.
B billp Contributor Joined Mar 17, 2018 Posts 129 Apr 19, 2018 #52 Yes, KB2952664 is still shown as needing to be installed.
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,134 Location United States Apr 19, 2018 #53 OK, attempt to uninstall that update. If it fails please provide the CBS.log Thanks.
B billp Contributor Joined Mar 17, 2018 Posts 129 Apr 19, 2018 #54 The install failed with code 80073712; CBS.log is here: Download CBS.zip from Sendspace.com - send big files the easy way
The install failed with code 80073712; CBS.log is here: Download CBS.zip from Sendspace.com - send big files the easy way
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,134 Location United States Apr 20, 2018 #55 I assume you mean the uninstall failed?
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,134 Location United States Apr 20, 2018 #56 Please provide me with updated hives. Retrieve Components/Software Hives Note: The Software have has confidential and sensitive information in it so please send me a PM with a link to that particular hive so it's not in the public form. Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, two of which are named COMPONENTS and SOFTWARE. Copy these two files to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right click on these files on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file(s) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace and then just provide the link in your reply. You can close any open windows you have as well as the RegBack program now.
Please provide me with updated hives. Retrieve Components/Software Hives Note: The Software have has confidential and sensitive information in it so please send me a PM with a link to that particular hive so it's not in the public form. Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, two of which are named COMPONENTS and SOFTWARE. Copy these two files to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right click on these files on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file(s) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace and then just provide the link in your reply. You can close any open windows you have as well as the RegBack program now.
B billp Contributor Joined Mar 17, 2018 Posts 129 Apr 20, 2018 #57 Brian, I misread your earlier posting - I tried to INSTALL, not UNINSTALL. I just did an uninstall via "wusa /uninstall /kb:2952664" and it appears to have worked successfully (no errors popped up). Please let me know if you still want me to capture the hive or if you have a different step. Thanks!
Brian, I misread your earlier posting - I tried to INSTALL, not UNINSTALL. I just did an uninstall via "wusa /uninstall /kb:2952664" and it appears to have worked successfully (no errors popped up). Please let me know if you still want me to capture the hive or if you have a different step. Thanks!
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,134 Location United States Apr 21, 2018 #58 OK, perfect. No need for the hives at the moment. Please check for Windows Update and if KB2952664 still shows up then go ahead and attempt to install.
OK, perfect. No need for the hives at the moment. Please check for Windows Update and if KB2952664 still shows up then go ahead and attempt to install.
B billp Contributor Joined Mar 17, 2018 Posts 129 Apr 21, 2018 #59 KB2952664 still shows on the "need to install" list; it failed on install with 80073701. CBS.log is here: Download CBS.zip from Sendspace.com - send big files the easy way Thanks!
KB2952664 still shows on the "need to install" list; it failed on install with 80073701. CBS.log is here: Download CBS.zip from Sendspace.com - send big files the easy way Thanks!
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,134 Location United States Apr 21, 2018 #60 Please do the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCScript.txt, and save this to your Desktop. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt. Drag the file SFCScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please Attachments SFCScript.txt 2.5 KB · Views: 2
Please do the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCScript.txt, and save this to your Desktop. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt. Drag the file SFCScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please