Anniversary Update Error 0x80004005

[agfunk]

I've been having problems using Windows Update, in particular trying to install the anniversary update.<br>Error 0x80004005 on Anniversary Update.<br>First I tried the Windows Update troubleshooter.  Found unspecified errors, but did not solve the problem.<br>I attempted using sfc /scannow, but it gave me the following error:<br><br><div>Windows Resource Protection found corrupt files but was unable to fix some</div><div>of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For</div><div>example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not</div><div>supported in offline servicing scenarios.<br><br></div>Tried using dism /online /cleanup-image /restorehealth,  but I get an error 0x800f0906 The source files could not be downloaded<br>Used sfcfix.exe with the associated zip files, but still having the same issues.<br><br>Any help would be greatly appreciated.<br><br>

 

[zcomputerwiz]

Hello and Welcome!

I'd like to find out why the upgrade is failing.

Please zip and attach C:\$Windows.~bt\Sources\Panther\SetupAct.log

 

[agfunk]

I've attached SetupAct.zip. Thanks for any help you can give!

 

[zcomputerwiz]

2016-10-11 02:03:26, Info       [0x06412c] IBSLIB SetCheckpoint: Checkpoint("WinPEBootFilesRestoreCheckpoint") in progress...
2016-10-11 02:03:26, Info                  IBSLIB OSRollbackService::CBootFilesRestoreCheckpoint::Finalize: System volume drive path is [E:\]
2016-10-11 02:03:26, Info                  IBSLIB TrackVolume: Successfully marked that [$Setup_SystemVolume$] is on drive [E:].
2016-10-11 02:03:26, Info                  IBSLIB OSRollbackService::CBootFilesRestoreCheckpoint::Finalize: E:\boot.ini does not exist, skip.
2016-10-11 02:03:26, Info                  IBSLIB OSRollbackService::CBootFilesRestoreCheckpoint::Finalize: E:\ntldr does not exist, skip.
2016-10-11 02:03:26, Info                  IBSLIB OSRollbackService::CBootFilesRestoreCheckpoint::Finalize: E:\NTDETECT.COM does not exist, skip.
2016-10-11 02:03:26, Info                  IBSLIB OSRollbackService::CBootFilesRestoreCheckpoint::Finalize: Successfully copied "E:\bootmgr" to "C:\$WINDOWS.~BT\Sources\Rollback\bootmgr".
2016-10-11 02:03:26, Error                 IBSLIB OSRollbackService::CBootFilesRestoreCheckpoint::Finalize: Failed to backup BCD database from "E:\Boot\BCD" to "C:\$WINDOWS.~BT\Sources\Rollback\Boot\BCD".[gle=0x00000057]
2016-10-11 02:03:26, Error      [0x064199] IBSLIB SetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: class RollbackException: RollbackException: Error(87), CSystemVolumeSelectionCheckpoint: Failed to backup BCD database. void __cdecl OSRollbackService::CBootFilesRestoreCheckpoint::Finalize(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)[gle=0x00000057]
2016-10-11 02:03:26, Error      [0x06418a] IBSLIB RollbackSetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: class RollbackException: RollbackException: Error(87), CSystemVolumeSelectionCheckpoint: Failed to backup BCD database. void __cdecl OSRollbackService::CCheckpointImpressario::SetCheckpoint(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)
void __cdecl OSRollbackService::CBootFilesRestoreCheckpoint::Finalize(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)[gle=0x00000057]
2016-10-11 02:03:26, Error      [0x06414e] IBSLIB RollbackSetCheckpoint(WinPEBootFilesRestoreCheckpoint) failed. Disabling Rollback.[gle=0x00000057]
2016-10-11 02:03:26, Error                 SP     Error setting OS Switch Rollback checkpoint[gle=0x00000057]
2016-10-11 02:03:26, Error                 SP     Operation failed: Update Boot Code. Error: 0x80004005[gle=0x000000b7]

Looks like setup isn't able to modify the boot configuration.

Do you have any backup/recovery, antivirus, or security software installed?

 

[agfunk]

Just tried the update after performing a clean boot, with no antivirus, backup, etc. running. Unfortunately, it is failing just after 80% during the installation process with the same 0x80004005 error.

 

[zcomputerwiz]

Let's see if Windows is able to export the boot configuration or if we get an error message.

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Click on the Start
   
   button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, then press enter
   
   bcdedit /export C:\temp\bcdbackup
   
   
4. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
5. Paste (Ctrl+V) it into your next post please.

 

[agfunk]

Yup, looks like it.


C:\Windows\system32>bcdedit /export C:\temp\bcdbackup
The store export operation has failed.
The system cannot find the path specified.


After making sure that the temp directory exists...


C:\Windows\system32>bcdedit /export C:\temp\bcdbackup
The store export operation has failed.
The parameter is incorrect.


Time to repair bcd? One note: recently had to repair mbr (bootrec /fixmbr)

 

[zcomputerwiz]

Yes, make sure you have a good backup of any important data and bootable recovery media available before starting the process.

https://support.microsoft.com/en-us/kb/927392