All possilble BSOD. "Amd64\CNBJ2530.DPB" - Windows 8.1 x64

szub

New member
Joined
Apr 21, 2015
Posts
1
Hi All,

I receive all possible BSOD, like system service exception win32k, atikmdag, fltmgr, pagefault in nonpaged area, irql not less or equal, drive irql not less or equal.
While writing only this post I got like 5 BSOD (nightmare).
I ran Sysnative BSOD Dump + System File Collection App. Although I ran PERFMON System Health Report as an administrator I couldn’t generate report. I got the following error: The operator or administrator has refused the request.
I attach the CBS log as well. (CBS.log - Speedy Share - upload your files here file too big to attach it in the post)


· OS - Windows 8.1, 8, 7, Vista ?
Windows 8.1

· x86 (32-bit) or x64 ?
x64

· What was original installed OS on system?
Windows 8.1 (I suppose)

· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
OEM

· Age of system (hardware)
around 1/2014

· Age of OS installation - have you re-installed the OS?

· CPU
AMD A4-4355M APU @ 1.9 GHz with Radeon HD 7400G

· Video Card


· MotherBoard - (if NOT a laptop)
It is a laptop

· Power Supply - brand & wattage (if laptop, skip this one)

· System Manufacturer
Samsung

· Exact model number (if laptop, check label on bottom)
NP535U3C-A01

· Laptop or Desktop?
Laptop


Thank you for help!
 

Attachments

re: All possilble BSOD.

Hi...

The 3 dumps had varying bugchecks (invalid memory referenced, memory access violation) and listed different items for the probable cause, mostly Microsoft drivers, which are merely defaults and not the actual cause.

The likely cause here is unknown hardware failure.

Start running hardware diags -
- RAM - memtest86+ - https://www.sysnative.com/forums/hardware-tutorials/3909-test-ram-memtest86.html
- HDD - SeaToold for DOS, LONG test - all drives - https://www.sysnative.com/forums/hardware-tutorials/4072-hard-drive-hdd-diagnostics.html

If you have an SSD, check SSD manufacturer's support site for firmware upgrade.

Not sure exactly why, but some OPs like yourself do have problems generating the PERFMON report. Please don't be concerned about it at this point.

If there happens to be any warranty coverage still on the system, I would suggest that you contact the manufacturer.

Regards. . .

jcgriff2
 

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