[SOLVED] All monthly security updates are failing to install on Windows Server 2008 R2 Server

C

cadam

Member
Joined
Nov 22, 2018
Posts
20
I have a Windows 2008 R2 server that is failing to install all security monthly quality updates for many months now with the error code 0x80070002 - file not found.

All other Windows updates are installing fine. I went through all the recommended instructions running the SFC scan, SURT scan and running your tool the SFC fix but the monthly update will still not install.

The CBS folder is too large to attach so I am including a link to the compressed file.

Sign in to your account

Thanks for your help.


​
 
Hello and welcome!

Install Update with DISM



  1. Download this update and save to your desktop. The file name will be Windows6.1-KB3197868-x64.cab.zip.
  2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB3197868-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.




Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log
 
softwaremaniac said:
Hello and welcome!

Install Update with DISM



  1. Download this update and save to your desktop. The file name will be Windows6.1-KB3197868-x64.cab.zip.
  2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB3197868-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.




Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log
Click to expand...
 
Thanks for the reply softwaremaniac. I have installed the update as you recommended. The operation completed successfully with no errors. At this point, am I good to try installing the latest monthly update. Wanted to make sure before continuing.​
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top