After blue screen of death, Windows is always in same "state".

D

David95

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Oct 3, 2020
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2-3 weeks ago I got the blue screen of death on Windows 10. After that every time I restart my laptop the C drive where Windows is installed is always in the same state, meaning that no matter what changes I do to the files(like deleting, adding new ones and so on) they all go back to how they were just before the crash.
And in general I can't save files to the C drive, the task manager doesn't work and I still get the occasional blue screen of death after which everything is the same again.

I tried to reset windows, to run the various sfc, chkdsk and DISM commands. I can't even format the C drive and reinstall Windows 10 from boot. It just wouldn't allow me to make any changes. Can anyone help please?
 
Find a flash drive that you can format (> or = 8 GB).

On a working computer create a bootable Windows 10 iso 2004:

Download Windows 10
Download Windows 10 ISO File
Create Bootable USB Flash Drive to Install Windows 10


What are the status of the important computer files:
a) files backed up to another drive or the cloud
b) backed up images saved to another drive or the cloud
c) no backed up files or images > files need to be saved
d) no backed up files or images > files do not need to be saved



Open administrative command prompt and type or copy and paste:
net user test /add
shutdown /r

When the computer restarts sign on with the new user named test.

Report the findings with the task bar.

Run the Sysnative log collector:
Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 + Vista
 
Hi britechguy, I tried following the steps in the guide you gave but I still can't "nuke and pave" the c hard drive from the windows boot instillation. When I try to run the command "DiskPart > clean all" I get the error: "DiskPart has encountered an error: Access is denied." I assume something is going that prevents me from changing the c hard drive.
 
xilolee said:
What's the message you get (when you try to start it)?
Click to expand...
I don't get any error message it just opens for one second and then closes immediately.



I am attaching a print screen of the event viewer. The last events recorded are from the 27th of August when I first got the blue screen and then there are events from today onwards so by the looks of it, it seems like I haven't used the computer in over a month but I was using it every day with the issues I described above. Can anyone shade some light on what might be the problem?
 

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David95 said:
Hi britechguy, I tried following the steps in the guide you gave but I still can't "nuke and pave" the c hard drive from the windows boot instillation. When I try to run the command "DiskPart > clean all" I get the error: "DiskPart has encountered an error: Access is denied." I assume something is going that prevents me from changing the c hard drive.
Click to expand...
Have you executed Diskpart command from Windows Recovery Environment?
Can you post screenshot please.
 
Hi @David95 , you can uninstall the updates, which might bring things back to normal if the problem is with slow boot times, audio/sound drivers. In the case of a Windows crash, boot up failure or BSOD error, you are unable to access your system and prone to losing your precious data. here you should take a backup of your system or you can make a clone of your hard drive. Then you can perform a clean installation of Windows 10.
Reference: How to: Perform a clean install using Reset this PC in Windows 10
Some time it may happen bad sectors in a hard drive create problems of data save, update or delete function. Or It can be possible of malware function. So you can scan the drive with antivirus or antimalware software probably it will help you to resolve this problem. One more thing you can also try a completely free data eraser tool like a Bitraser file eraser to wipe a specific file, folder or storage drive partition. I am not sure it'll work but you can try if you want. Thanks​
 
Personally, I suspect a drive gone bad. When you are following the instructions for a completely clean install using the Windows 10 install media permissions problems simply should not occur. You are "the grand poo-bah" in that environment and should be able to do anything you see fit within DISKPART. That "Access is denied" error is a big red flag.

Sorry for the delay in response, but I've had a number of crises on the home front (including an SSD failure on a 3-day-old SSD).
 
To check a hard disk S.M.A.R.T health report status please follow below instructions:

1 Please open the Command Prompt by typing cmd.exe into Start Menu, right-click on Cmd.exe, and open it as an administrator.

2 Type following command and press Enter key.


Code: 
wmic diskdrive get status

Windows will report S.M.A.R.T health status for all connected hard disks.


You will see the status of your hard disk after a short delay. Windows will report S.M.A.R.T health status for all connected hard disks, in my case i have three hard disk connected that is the reason i get three OK S.M.A.R.T health report status.


If you would like to check the prediction failure status to assure if the hard drive is beginning to fail, you can use these steps.

1 Please open the Command Prompt by typing cmd.exe into Start Menu, right-click on Cmd.exe, and open it as an administrator.

2 Type following command and press Enter key.

Code: 
wmic /namespace:\\root\wmi path MSStorageDriver_FailurePredictStatus

If the value for "PredictFailure" shows “False”, it means your drive runs well. However, if it shows “True”, it means that SMART is predicting the drive’s failure. The Reason column may also return a value greater than 0. If this is the case, you may need to contact your manufacturer to understand the code as the value may have a different meaning depending on the vendor.
 

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