aDiagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr
= 0xc004f012
Windows Product Key: *****-*****-
X92GV-V7DCV-P4K27
Windows Product Key Hash:
aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-
8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version:
6.1.7601.2.00010100.1.0.001
ID: {9E6D4FB8-A8B8-400E-8B59-
9BCC5342C60F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr =
0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_ldr.180908-
0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr =
0x80070002
WgaLogon.dll Signed By: N/A, hr =
0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr =
0x80070002
OGAAddin.dll Signed By: N/A, hr =
0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-
80041010_025D1FF3-229-
80041010_025D1FF3-230-
1_025D1FF3-517-
80040154_025D1FF3-237-
80040154_025D1FF3-238-
2_025D1FF3-244-
80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible;
MSIE 8.0; Win32)
Default Browser: C:\Program Files
\Google\Chrome\Application
\chrome.exe
Download signed ActiveX controls:
Prompt
Download unsigned ActiveX controls:
Disabled
Run ActiveX controls and plug-ins:
Allowed
Initialize and script ActiveX controls not
marked as safe: Disabled
Allow scripting of Internet Explorer
Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe
for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows
\system32\wat\watadminsvc.exe[Hr =
0x80070003]
File Mismatch: C:\Windows
\system32\wat\npwatweb.dll[Hr =
0x80070003]
File Mismatch: C:\Windows
\system32\wat\watux.exe[Hr =
0x80070003]
File Mismatch: C:\Windows
\system32\wat\watweb.dll[Hr =
0x80070003]
Other data-->
Office Details:
<GenuineResults><MachineData><UG
UID>{9E6D4FB8-A8B8-400E-8B59-
9BCC5342C60F}
</UGUID><Version>1.9.0027.0</Versio
n><OS>6.1.7601.2.00010100.1.0.001</
OS><Architecture>x32</Architecture><P
Key>*****-*****-*****-*****-
P4K27</PKey><PID>00426-OEM-
8992662-
00400</PID><PIDType>2</PIDType><SI
D>S-1-5-21-2324734453-307507621-
2071981922</SID><SYSTEM><Manufa
cturer>Hewlett-
Packard</Manufacturer><Model>HP
Compaq dc7800 Small Form
Factor</Model></SYSTEM><BIOS><Ma
nufacturer>Hewlett-
Packard</Manufacturer><Version>786
F1 v01.04</Version><SMBIOSVersion
major="2"
minor="5"/><Date>20070718000000.0
00000+000</Date></BIOS><HWID>811
33507018400FA</HWID><UserLCID>4
409</UserLCID><SystemLCID>0409</S
ystemLCID><TimeZone>Malay
Peninsula Standard Time(GMT+08:00)
</TimeZone><iJoin>0</iJoin><SBID><st
at>3</stat><msppid></msppid><name>
</name><model></model></SBID><OE
M><OEMID>DELL
</OEMID><OEMTableID>QA09
</OEMTableID></OEM><GANotification/
></MachineData><Software><Office><R
esult>109</Result><Products/><Applicat
ions/></Office></Software></GenuineRe
sults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version:
6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System
- Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-
ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-
983e-d6ec3f16059f
Extended PID: 00426-00178-926-
600400-02-1033-7601.0000-1842017
Installation ID:
0076864076506262767776205805035
77833193691523924972741
Processor Certificate URL:
Microsoft - Official Home Page?
LinkID=88338
Machine Certificate URL:
Microsoft - Official Home Page?
LinkID=88339
Use License URL:
Microsoft - Official Home Page?
LinkID=88341
Product Key Certificate URL:
Microsoft - Official Home Page?
LinkID=88340
Partial Product Key: P4K27
License Status: Licensed
Remaining Windows rearm count: 5
Trusted time: 16/12/2018 6:59:21 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered -
0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current:
OgAAAAEABgABAAIAAQABAAAAAgAB
AAEAJJQYxs5MAupI89asZP4or4j9Fsy6
OCRDxJZ88dYMLdcqhQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent:
yes
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC
COMPAQ BEARLAKE
FACP
COMPAQ BEARLAKE
HPET
COMPAQ BEARLAKE
MCFG
COMPAQ BEARLAKE
ASF!
COMPAQ BEARLAKE
TCPA
COMPAQ BEARLAKE
SLIC DELL
QA09
DMAR
COMPAQ BEARLAKE
reading the report is ok but problem to understand and where and how to fix..zero clue.
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr
= 0xc004f012
Windows Product Key: *****-*****-
X92GV-V7DCV-P4K27
Windows Product Key Hash:
aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-
8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version:
6.1.7601.2.00010100.1.0.001
ID: {9E6D4FB8-A8B8-400E-8B59-
9BCC5342C60F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr =
0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_ldr.180908-
0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr =
0x80070002
WgaLogon.dll Signed By: N/A, hr =
0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr =
0x80070002
OGAAddin.dll Signed By: N/A, hr =
0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-
80041010_025D1FF3-229-
80041010_025D1FF3-230-
1_025D1FF3-517-
80040154_025D1FF3-237-
80040154_025D1FF3-238-
2_025D1FF3-244-
80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible;
MSIE 8.0; Win32)
Default Browser: C:\Program Files
\Google\Chrome\Application
\chrome.exe
Download signed ActiveX controls:
Prompt
Download unsigned ActiveX controls:
Disabled
Run ActiveX controls and plug-ins:
Allowed
Initialize and script ActiveX controls not
marked as safe: Disabled
Allow scripting of Internet Explorer
Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe
for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows
\system32\wat\watadminsvc.exe[Hr =
0x80070003]
File Mismatch: C:\Windows
\system32\wat\npwatweb.dll[Hr =
0x80070003]
File Mismatch: C:\Windows
\system32\wat\watux.exe[Hr =
0x80070003]
File Mismatch: C:\Windows
\system32\wat\watweb.dll[Hr =
0x80070003]
Other data-->
Office Details:
<GenuineResults><MachineData><UG
UID>{9E6D4FB8-A8B8-400E-8B59-
9BCC5342C60F}
</UGUID><Version>1.9.0027.0</Versio
n><OS>6.1.7601.2.00010100.1.0.001</
OS><Architecture>x32</Architecture><P
Key>*****-*****-*****-*****-
P4K27</PKey><PID>00426-OEM-
8992662-
00400</PID><PIDType>2</PIDType><SI
D>S-1-5-21-2324734453-307507621-
2071981922</SID><SYSTEM><Manufa
cturer>Hewlett-
Packard</Manufacturer><Model>HP
Compaq dc7800 Small Form
Factor</Model></SYSTEM><BIOS><Ma
nufacturer>Hewlett-
Packard</Manufacturer><Version>786
F1 v01.04</Version><SMBIOSVersion
major="2"
minor="5"/><Date>20070718000000.0
00000+000</Date></BIOS><HWID>811
33507018400FA</HWID><UserLCID>4
409</UserLCID><SystemLCID>0409</S
ystemLCID><TimeZone>Malay
Peninsula Standard Time(GMT+08:00)
</TimeZone><iJoin>0</iJoin><SBID><st
at>3</stat><msppid></msppid><name>
</name><model></model></SBID><OE
M><OEMID>DELL
</OEMID><OEMTableID>QA09
</OEMTableID></OEM><GANotification/
></MachineData><Software><Office><R
esult>109</Result><Products/><Applicat
ions/></Office></Software></GenuineRe
sults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version:
6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System
- Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-
ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-
983e-d6ec3f16059f
Extended PID: 00426-00178-926-
600400-02-1033-7601.0000-1842017
Installation ID:
0076864076506262767776205805035
77833193691523924972741
Processor Certificate URL:
Microsoft - Official Home Page?
LinkID=88338
Machine Certificate URL:
Microsoft - Official Home Page?
LinkID=88339
Use License URL:
Microsoft - Official Home Page?
LinkID=88341
Product Key Certificate URL:
Microsoft - Official Home Page?
LinkID=88340
Partial Product Key: P4K27
License Status: Licensed
Remaining Windows rearm count: 5
Trusted time: 16/12/2018 6:59:21 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered -
0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current:
OgAAAAEABgABAAIAAQABAAAAAgAB
AAEAJJQYxs5MAupI89asZP4or4j9Fsy6
OCRDxJZ88dYMLdcqhQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent:
yes
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC
COMPAQ BEARLAKE
FACP
COMPAQ BEARLAKE
HPET
COMPAQ BEARLAKE
MCFG
COMPAQ BEARLAKE
ASF!
COMPAQ BEARLAKE
TCPA
COMPAQ BEARLAKE
SLIC DELL
QA09
DMAR
COMPAQ BEARLAKE
reading the report is ok but problem to understand and where and how to fix..zero clue.