Activate bluetooth on W8.1

V

vjb89

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Sep 15, 2015
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Hi, i've always used bluetooth to transfer files to my cellphone/tablet. I wanted to transfer a music to my cellphone but i noticed i can't activate bluetooth anymore (see screenshot below). How can i fix this? Thanks


bluetooth.jpg
 
We need more information about your computer. Does it have integrated BT or a dongle? Are other BT devices already attached?
 
You would know if integrated or not. A dongle is a separate device that looks similar to a USB memory stick and plugs into a USB port. It would be something you typically added to the computer at some point.

Speccy is decent program to report your system specs. It lets you publish them on line, providing a link you can post here we all can then use to see.
 
Digerati said:
You would know if integrated or not. A dongle is a separate device that looks similar to a USB memory stick and plugs into a USB port. It would be something you typically added to the computer at some point.

Speccy is decent program to report your system specs. It lets you publish them on line, providing a link you can post here we all can then use to see.
Click to expand...


So it's probably integrated :P

I'll try this program and post results here


I saved results as a .txt file. I'm going to attach it since it's too big


View attachment ASUS-PC.txt
 
I cannot open that attachment. In Speccy, wait for it to finish analyzing (spinning circle in lower left stops) click File, Publish Snapshot..., then follow the prompts to copy the link here.

Note I just tried mine and it seems their server is down so you might have to wait a little bit.

Or just tell us what it says under Summary.
 
Digerati said:
I cannot open that attachment. In Speccy, wait for it to finish analyzing (spinning circle in lower left stops) click File, Publish Snapshot..., then follow the prompts to copy the link here.

Note I just tried mine and it seems their server is down so you might have to wait a little bit.

Or just tell us what it says under Summary.
Click to expand...


Got this from summary

Operating System
Windows 8.1 Single Language 64-bit
CPU
Intel Core i5 4200U @ 1.60GHz 42 °C
Haswell ULT 22nm Technology
RAM
8,00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
ASUSTeK COMPUTER INC. X450LD (SOCKET 0) 43 °C
Graphics
Generic PnP Monitor (1366x768@60Hz)
Intel HD Graphics Family (ASUStek Computer Inc)
2047MB NVIDIA GeForce 820M (ASUStek Computer Inc) 39 °C
ForceWare version: 359.46
SLI Disabled
Storage
465GB TOSHIBA MQ01ABF050 (SATA) 33 °C
Optical Drives
HL-DT-ST DVDRAM GUA0N
Audio
Conexant SmartAudio HD
 
Okay, according to this it does have built in BT. So you may need to look in ASUS menus to see if disabled. You might also look in Device Manager.
 
Digerati said:
Okay, according to this it does have built in BT. So you may need to look in ASUS menus to see if disabled. You might also look in Device Manager.
Click to expand...


I opened device manager and right clicked bluetooth. It says it's working properly.

Sorry for the noob question but what do you mean by ASUS menus? Thanks
 
Asking questions is how we learn. The stupid question is the one not asked.

I don't have an ASUS notebook here to check. I note on my Toshiba, there is a menu to access the integrated device. Since Device Manager says it's working, it could just be disable. Since BT saps battery power, it could simply be turned off, perhaps under power options. Airplane mode may disable it too since BT use RF (radio frequency).
 
Digerati said:
Asking questions is how we learn. The stupid question is the one not asked.

I don't have an ASUS notebook here to check. I note on my Toshiba, there is a menu to access the integrated device. Since Device Manager says it's working, it could just be disable. Since BT saps battery power, it could simply be turned off, perhaps under power options. Airplane mode may disable it too since BT use RF (radio frequency).
Click to expand...


Airplane mode is not enabled. I don't know what is happening but i opened power options and clicked change plan settings. Then i clicked "change advanced power settings" and an energy option window pop-up opened but if i click any option in there the window just freezes. My only option is to close it by clicking the red "X" and choose to close the program. This is another thing that never happened here and it's now...
 
I am afraid I don't know what is happening here. Sorry.

I suggest you open an Elevated Command Prompt and enter sfc /scannow in the text box. Note the space before the slash (/). If System File Checker (sfc) finds errors it cannot correct, follow the instructions here to have one of our experts help sort it out.
 
Digerati said:
I am afraid I don't know what is happening here. Sorry.

I suggest you open an Elevated Command Prompt and enter sfc /scannow in the text box. Note the space before the slash (/). If System File Checker (sfc) finds errors it cannot correct, follow the instructions here to have one of our experts help sort it out.
Click to expand...


Ok, i'll do as you say. I have run sfc /scannow and corrupted files were detected. Thanks for your help
 
Ok, i'll do as you say. I have run sfc /scannow and corrupted files were detected.
Click to expand...
Note you only need to have one of our SFC experts look if SFC was not able to fix problems it found.
 
Digerati said:
Ok, i'll do as you say. I have run sfc /scannow and corrupted files were detected.
Click to expand...
Note you only need to have one of our SFC experts look if SFC was not able to fix problems it found.
Click to expand...


Ok, i already created a thread here because it said some corruptions could not be fixed automatically. Thanks for your help!
 

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