A few blue screens recently

courtjester · Jun 29, 2013

minidumps.zip contains driververifier crashes files

I have left my Memtest86+ on for 10 passes and nothing.
My bluescreens happen on boot all the time... then boots after a few restarts...

Patrick · Jun 29, 2013

Hi,

All four attached dumps are verifier enabled and flagging atikmdag.sys which is the ATI/AMD video driver. If you're on the latest Windows 8 drivers for your video card, I'd recommend rolling back a version or two to ensure it's not a latest driver issue. If you are NOT on the latest, definitely update to the latest video card drivers.

Remove all of your Asus utilities you have installed, one of them (AsUPIO.sys) is dated from 2010!!! - ex

Asus PCProbe Utility
Asus Charger Driver
etc

They are known to cause a lot of BSOD issues.

Code:

SYMNETS    fffff880`03c00000    fffff880`03c72000    Tue Apr 09 19:24:13 2013 (5164a31d)    0006fc1e        SYMNETS.SYS

Code:

SYMEVENT64x86     fffff880`03c72000    fffff880`03caa000    Wed Aug 22 01:33:18 2012  (50346f1e)    00036d33        SYMEVENT64x86.SYS

etc

I notice you have Norton and I am keeping a close eye on that. If you're still having BSOD's after removing all Asus utilities, Norton goes next:

https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us

Replace with Microsoft Security Essentials.

Regards,

Patrick

courtjester · Jun 29, 2013

After you mentioned the drivers I had a quick google... found atikmdag.sys error BSOD on startup. - Motherboards - Motherboards and it seems it's a common issue with latest AMD drivers. I should also mention I got BSOD's before I replaced all my hardware a week ago so I doubt it's the ASUS utilities. This is a clean install... I followed the instructions in that thread and I don't seem to be getting any BSOD at the moment from driver verifier. If any more blue screens occur I will remove asus utilities and then norton etc.

Hows Microsoft security essentials in comparison to Norton ?

Patrick · Jun 29, 2013

Hi,

Like I said, if it's a latest driver issue, try a rollback to a previous version. Keep verifier enabled to see if it snags anything else.

Hows Microsoft security essentials in comparison to Norton ?

MSE is a great anti virus. In come cases 3rd party anti viruses such as Norton and AVG are known to cause BSOD issues, so removal is often recommended for troubleshooting purposes.

Regards,

Patrick

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A few blue screens recently

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