[SOLVED] A clock interrupt was not received on a secondary processor - 0x101 - Windows 7 x86

Paradox · Apr 17, 2014

Hello ,Two days earlier my system got crashed while i was browsing web .My mouse and keyboard also stopped working even reset and holding power button to power off was not working and i got a BSOD error A clock interrupt was not received on a secondary processor... this happens when i play games or i use win7 in normal mode so i update my BIOS but then it works normal for hour but still the same thing happens and today when i power on system then during boot a BSOD error came error code was 0x0000007F here is my system info View attachment DxDiag.txt. and here is my sysnative file collection View attachment Windows7_Vista_jcgriff2.rar.If anyone know wats happend to my pc so please response.THANK YOU

x BlueRobot · Apr 17, 2014

re: A clock interrupt was not received on a secondary processor - 0x101 - Windows 7 x86

Code:

BugCheck 9F, {4, 258, 0, 82d7cb24}

Probably caused by : ntkrpamp.exe ( nt!PnpBugcheckPowerTimeout+57 )

There's no indication of the "stuck" thread, we'll need a MEMORY.DMP to proceed any further, please go this to this directory:

Code:

C:\Windows\MEMORY.DMP

Place the file into a zipped folder and then upload to a file sharing site such as SkyDrive or Dropbox. Make sure the file is uploaded to the Public folder of your account, and then post a link to the file in your next post.

It's best to stop any MEMORY.DMPs from being overwritten, by adjusting the settings via Computer and the steps shown below:

Paradox · Apr 18, 2014

x BlueRobot said:
Code:

BugCheck 9F, {4, 258, 0, 82d7cb24} Probably caused by : ntkrpamp.exe ( nt!PnpBugcheckPowerTimeout+57 )

There's no indication of the "stuck" thread, we'll need a MEMORY.DMP to proceed any further, please go this to this directory:

Code:

C:\Windows\MEMORY.DMP

Place the file into a zipped folder and then upload to a file sharing site such as SkyDrive or Dropbox. Make sure the file is uploaded to the Public folder of your account, and then post a link to the file in your next post.

It's best to stop any MEMORY.DMPs from being overwritten, by adjusting the settings via Computer and the steps shown below:

View attachment 7731

Thanks a lot for your reply .here is Windows .dmb file https://onedrive.live.com/?cid=5f1e466bb91191ff&id=5F1E466BB91191FF!109.one thing i have notice that this happen when i give some load my cpu then this happen(cpu got hangedand cpu hardware also stoped working )please must reply i am waiting for your reply THANK YOU.

Paradox · Apr 18, 2014

Paradox said:
x BlueRobot said:

Code:

BugCheck 9F, {4, 258, 0, 82d7cb24} Probably caused by : ntkrpamp.exe ( nt!PnpBugcheckPowerTimeout+57 )

There's no indication of the "stuck" thread, we'll need a MEMORY.DMP to proceed any further, please go this to this directory:

Code:

C:\Windows\MEMORY.DMP

Place the file into a zipped folder and then upload to a file sharing site such as SkyDrive or Dropbox. Make sure the file is uploaded to the Public folder of your account, and then post a link to the file in your next post.

It's best to stop any MEMORY.DMPs from being overwritten, by adjusting the settings via Computer and the steps shown below:

View attachment 7731

Click to expand...

Thanks a lot for your reply .here is Windows .dmb file https://onedrive.live.com/?cid=5f1e466bb91191ff&id=5F1E466BB91191FF!109.one thing i have notice that this happen when i give some load my cpu then this happen(cpu got hangedand cpu hardware also stoped working )please must reply i am waiting for your reply THANK YOU.

One thing i forgot to say .By saying giving some load to cpu means when i play game !! PLEASE REPLY BACK

x BlueRobot · Apr 18, 2014

Do you know which game? I doubt it's directly related to a game, since it would be running within User-Mode, unless the game is causing a Kernel-Mode driver is act strangely leading to unexpected behavior etc.

x BlueRobot · Apr 18, 2014

Your dump file is really corrupt, I would suggest performing some hardware tests, especially with RAM:

https://www.sysnative.com/forums/hardware-tutorials/3909-test-ram-with-memtest86.html

Paradox · Apr 18, 2014

x BlueRobot said:
Do you know which game? I doubt it's directly related to a game, since it would be running within User-Mode, unless the game is causing a Kernel-Mode driver is act strangely leading to unexpected behavior etc.

It is battlefield 3 but it happens with all games

Paradox · Apr 18, 2014

One more thing i test my cpu with prime 95 my cpu face load 100% but nothing hang and no BSOD error came!

Paradox · Apr 18, 2014

I have tested my ram using windows memory diagnostic tool and everything was normal.

Patrick · Apr 18, 2014

Hi,

Paradox said:
I have tested my ram using windows memory diagnostic tool and everything was normal.

I would recommend following BlueRobot's advice and running Memtest. WMD is not very informative/conclusive despite its job.

Regards,

Patrick

Paradox · Apr 18, 2014

Ok i will try

Paradox · Apr 18, 2014

I tested my Ram with memtest86+ but no error found
Test pass:100%
Total time taken :30 minutes
now i am thinking what kind of problem it is? :huh:

Paradox · Apr 18, 2014

I tested my Ram with memtest86+ but no error found
Test pass:100%
Total time taken :30 minutes
max cpu tem goes ~92c
now i am thinking what kind of problem it is? :huh: dont you think its GPU?because cpu hardware hang only when i play games after closing game then my cpu hang (on desktop screen) or even hang on boot screen if i restart my system after playing game for some reason!!

Patrick · Apr 18, 2014

I would recommend letting Memtest run for no less than ~8 passes (several hours).

Regards,

Patrick

Patrick · Apr 18, 2014

Also, just noticed you noted the CPU temp was 92c.... that is way too hot. I'd reapply the thermal paste on the heatsink, clean all fans, filters, etc.

Regards,

Patrick

Paradox · Apr 18, 2014

hello mr patrick, 92c was the maximum temp during test it was increasing and decreasing during test but max went to 92c !! do you it was ok?

Patrick · Apr 18, 2014

No, as I said, that's too high. You'll need to lower it by cleaning off the old thermal paste on the heat sink, reapplying new thermal paste afterwards, clean all fans, filters, etc.

How to Apply Thermal Paste: 12 Steps (with Pictures) - wikiHow

Regards,

Patrick

Paradox · Apr 18, 2014

OK but I am testing again my ram as u said it should get atleast 8 passes.so I will Inform u when it will pass test.

Patrick · Apr 18, 2014

Great, let me know how that goes. In general, after the Memtest, you should work on lowering the temperatures as I mentioned above (even if you receive RAM errors).

Regards,

Patrick

Paradox · Apr 18, 2014

OK but I am testing again my ram as u said it should get atleast 8 passes.so I will Inform u when it will pass test.

[SOLVED] A clock interrupt was not received on a secondary processor - 0x101 - Windows 7 x86

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