[SOLVED] A clock interrupt was not received on a secondary processor - 0x101 - Windows 7 x86

Paradox

Paradox

Active member
Joined
Apr 17, 2014
Posts
33
Location
India
Hello ,Two days earlier my system got crashed while i was browsing web .My mouse and keyboard also stopped working even reset and holding power button to power off was not working and i got a BSOD error A clock interrupt was not received on a secondary processor... this happens when i play games or i use win7 in normal mode so i update my BIOS but then it works normal for hour but still the same thing happens and today when i power on system then during boot a BSOD error came error code was 0x0000007F here is my system info View attachment DxDiag.txt. and here is my sysnative file collection View attachment Windows7_Vista_jcgriff2.rar.If anyone know wats happend to my pc so please response.THANK YOU
 
re: A clock interrupt was not received on a secondary processor - 0x101 - Windows 7 x86

Code: 
[COLOR=#ff0000]BugCheck 9F[/COLOR], {[COLOR=#0000cd]4[/COLOR], 258, [COLOR=#008000]0[/COLOR], 82d7cb24}

Probably caused by : ntkrpamp.exe ( nt!PnpBugcheckPowerTimeout+57 )

There's no indication of the "stuck" thread, we'll need a MEMORY.DMP to proceed any further, please go this to this directory:

Code: 
C:\Windows\MEMORY.DMP

Place the file into a zipped folder and then upload to a file sharing site such as SkyDrive or Dropbox. Make sure the file is uploaded to the Public folder of your account, and then post a link to the file in your next post.

It's best to stop any MEMORY.DMPs from being overwritten, by adjusting the settings via Computer and the steps shown below:

Settings.JPG
 
x BlueRobot said:
Code: 
[COLOR=#ff0000]BugCheck 9F[/COLOR], {[COLOR=#0000cd]4[/COLOR], 258, [COLOR=#008000]0[/COLOR], 82d7cb24}

Probably caused by : ntkrpamp.exe ( nt!PnpBugcheckPowerTimeout+57 )

There's no indication of the "stuck" thread, we'll need a MEMORY.DMP to proceed any further, please go this to this directory:

Code: 
C:\Windows\MEMORY.DMP

Place the file into a zipped folder and then upload to a file sharing site such as SkyDrive or Dropbox. Make sure the file is uploaded to the Public folder of your account, and then post a link to the file in your next post.

It's best to stop any MEMORY.DMPs from being overwritten, by adjusting the settings via Computer and the steps shown below:

View attachment 7731
Click to expand...

Thanks a lot for your reply .here is Windows .dmb file https://onedrive.live.com/?cid=5f1e466bb91191ff&id=5F1E466BB91191FF!109.one thing i have notice that this happen when i give some load my cpu then this happen(cpu got hangedand cpu hardware also stoped working )please must reply i am waiting for your reply THANK YOU.
 
Paradox said:
x BlueRobot said:
Code: 
[COLOR=#ff0000]BugCheck 9F[/COLOR], {[COLOR=#0000cd]4[/COLOR], 258, [COLOR=#008000]0[/COLOR], 82d7cb24}

Probably caused by : ntkrpamp.exe ( nt!PnpBugcheckPowerTimeout+57 )

There's no indication of the "stuck" thread, we'll need a MEMORY.DMP to proceed any further, please go this to this directory:

Code: 
C:\Windows\MEMORY.DMP

Place the file into a zipped folder and then upload to a file sharing site such as SkyDrive or Dropbox. Make sure the file is uploaded to the Public folder of your account, and then post a link to the file in your next post.

It's best to stop any MEMORY.DMPs from being overwritten, by adjusting the settings via Computer and the steps shown below:

View attachment 7731
Click to expand...

Thanks a lot for your reply .here is Windows .dmb file https://onedrive.live.com/?cid=5f1e466bb91191ff&id=5F1E466BB91191FF!109.one thing i have notice that this happen when i give some load my cpu then this happen(cpu got hangedand cpu hardware also stoped working )please must reply i am waiting for your reply THANK YOU.
Click to expand...
One thing i forgot to say .By saying giving some load to cpu means when i play game !! PLEASE REPLY BACK
 
Do you know which game? I doubt it's directly related to a game, since it would be running within User-Mode, unless the game is causing a Kernel-Mode driver is act strangely leading to unexpected behavior etc.
 
x BlueRobot said:
Do you know which game? I doubt it's directly related to a game, since it would be running within User-Mode, unless the game is causing a Kernel-Mode driver is act strangely leading to unexpected behavior etc.
Click to expand...
It is battlefield 3 but it happens with all games
 
One more thing i test my cpu with prime 95 my cpu face load 100% but nothing hang and no BSOD error came!
 
Hi,

Paradox said:
I have tested my ram using windows memory diagnostic tool and everything was normal.
Click to expand...

I would recommend following BlueRobot's advice and running Memtest. WMD is not very informative/conclusive despite its job.

Regards,

Patrick
 
I tested my Ram with memtest86+ but no error found
Test pass:100%
Total time taken :30 minutes
now i am thinking what kind of problem it is? :huh:
 
I tested my Ram with memtest86+ but no error found
Test pass:100%
Total time taken :30 minutes
max cpu tem goes ~92c
now i am thinking what kind of problem it is? :huh: dont you think its GPU?because cpu hardware hang only when i play games after closing game then my cpu hang (on desktop screen) or even hang on boot screen if i restart my system after playing game for some reason!!
 
Also, just noticed you noted the CPU temp was 92c.... that is way too hot. I'd reapply the thermal paste on the heatsink, clean all fans, filters, etc.

Regards,

Patrick
 
hello mr patrick, 92c was the maximum temp during test it was increasing and decreasing during test but max went to 92c !! do you it was ok?
 
OK but I am testing again my ram as u said it should get atleast 8 passes.so I will Inform u when it will pass test.
 
Great, let me know how that goes. In general, after the Memtest, you should work on lowering the temperatures as I mentioned above (even if you receive RAM errors).

Regards,

Patrick
 
OK but I am testing again my ram as u said it should get atleast 8 passes.so I will Inform u when it will pass test.
 

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