Hi newkent,
For some reason logs haven't been attached to either of your replies. Do you mean you attached them to your original post, or elsewhere?
To attach a file, go into the advanced post editor (Click Go Advanced) > Click Manage Attachments > Add Files > Select your files and Upload. > Click Done and submit your reply.
You should be able to see if the files are attached to your post after you reply - they'll appear in a separate box at the bottom of the post. If you try the above steps and still have trouble, you can email me the files at
willwatts@sysnative.com.
We can help you as soon as we see the files, but without the logs we're just guessing what the issue is.