[8.1Upd3Pro x64] DPC_WATCHDOG_VIOLATION

R

Rex1411

Member
Joined
Jan 13, 2018
Posts
7
I get this error around 10 minutes or 1 hour of turning on my pc. I've tried using the SFC /[FONT=&quot]scannow from command prompt and I've tried using SFCFix however, both of these couldn't fix the corrupted files I had. After I[/FONT] used SFCFix it gave me a log which shows the corrupted files. I have attached the file to the thread. I got this error around the time I had cleaned my pc from dust. I'm really clueless about what I should do, any help will be useful thanks
My current specs:

Operating System
Windows 8.1 Pro 64-bit
CPU
AMD FX-4350
Vishera 32nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 803MHz (11-11-11-28)
Motherboard
ASUSTeK Computer INC. M5A78L-M/USB3 (AM3R2)
Graphics
HP 22kd (1920x1080@60Hz)
2047MB NVIDIA GeForce GTX 750 Ti (MSI)
Storage
931GB Seagate ST1000DM003-1ER162 ATA Device (SATA)
Optical Drives
TSSTcorp CDDVDW SH-224DB ATA Device
Audio
High Definition Audio Device


View attachment SFCFix.txt
 
Code: 
CORRUPT: C:\Windows\winsxs\amd64_eventviewersettings_31bf3856ad364e35_6.3.9600.17415_none_e602d2edd77096fe\Event Viewer.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-a..roblemstepsrecorder_31bf3856ad364e35_6.3.9600.17415_none_cbfc8c131eb735ea\Steps Recorder.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-advancedtaskmanager_31bf3856ad364e35_6.3.9600.17415_none_9ff1d5c6bf3cc442\Task Manager.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-c..s-admin-compsvclink_31bf3856ad364e35_6.3.9600.16384_none_c350b1d4ae70223b\Component Services.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-c..termanagementsnapin_31bf3856ad364e35_6.3.9600.17415_none_3c211b124a146d31\Computer Management.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-calc_31bf3856ad364e35_6.3.9600.17667_none_9a94f0e5eea023aa\Calculator.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.3.9600.17415_none_e364b845781899e4\Character Map.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-cleanmgr_31bf3856ad364e35_6.3.9600.17415_none_5e4f31483149442f\Disk Cleanup.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-defrag-adminui_31bf3856ad364e35_6.3.9600.17415_none_8a2109a564026665\dfrgui.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.3.9600.17415_none_6a04a74dfc23d7dd\Windows Fax and Scan.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-m..diagnostic-schedule_31bf3856ad364e35_6.3.9600.17415_none_84e197234d74f745\Memory Diagnostics Tool.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-m..onwizardapplication_31bf3856ad364e35_6.3.9600.17415_none_ab8611d06812b947\Windows Easy Transfer.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-mediaplayer-shortcut_31bf3856ad364e35_6.3.9600.16384_none_9f8fd24f21ac63fa\Windows Media Player.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-msconfig-exe_31bf3856ad364e35_6.3.9600.17415_none_cb85396a717d838d\System Configuration.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-msinfo32-exe_31bf3856ad364e35_6.3.9600.18728_none_9cdf8199cd713540\System Information.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-mspaint_31bf3856ad364e35_6.3.9600.17415_none_7f28818bc24f2c16\Paint.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.3.9600.18790_none_fc17aaeb54b48a6f\Print Management.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Resource Monitor.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Performance Monitor.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-powershell-ise_31bf3856ad364e35_6.3.9600.16384_none_59a41d9cd64e9b09\Windows PowerShell ISE.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-s..ment-policytools-ex_31bf3856ad364e35_6.3.9600.16384_none_4a1db5a9150ca547\Security Configuration Management.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-servicessnapin_31bf3856ad364e35_6.3.9600.16384_none_c02242af19b1eb57\services.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-snippingtool-app_31bf3856ad364e35_6.3.9600.17415_none_8acefd165d6066de\Snipping Tool.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-soundrecorder_31bf3856ad364e35_6.3.9600.17415_none_9014408a06a0ccbb\Sound Recorder.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-speech-userexperience_31bf3856ad364e35_6.3.9600.17415_none_0d14eaf21f8a12b8\Speech Recognition.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-stickynotes-app_31bf3856ad364e35_6.3.9600.17415_none_de51b1e48d0902ec\Sticky Notes.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-sud-link_31bf3856ad364e35_6.3.9600.16384_none_bfec7b69a0c77771\Default Programs.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-t..etpc-mathinputpanel_31bf3856ad364e35_6.3.9600.17415_none_bbac7dff24a8e46c\Math Input Panel.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.3.9600.17415_none_3ee7487bf4d502fa\Remote Desktop Connection.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-wordpad_31bf3856ad364e35_6.3.9600.18731_none_1eabc20440b6db59\Wordpad.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-xpsreachviewer_31bf3856ad364e35_6.3.9600.17415_none_06264e6721f4f48a\XPS Viewer.lnk
CORRUPT: C:\Windows\winsxs\amd64_networking-mpssvc_31bf3856ad364e35_6.3.9600.17415_none_fb8481c08ce81576\Windows Firewall with Advanced Security.lnk
CORRUPT: C:\Windows\winsxs\amd64_taskschedulersettings_31bf3856ad364e35_6.3.9600.16384_none_3ba963d4d853eafa\Task Scheduler.lnk

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip

DISM /RestoreHealth Scan

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Right-click on the Start
    w8start.png
    button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter

    Dism /Online /Cleanup-Image /RestoreHealth

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt

  3. This will create a file, cbs.txt on your Desktop. Please zip and attach this to your next post.

If the zip file is larger than 8MB, please use a file sharing service such as OneDrive, DropBox, SendSpace, etc. and include the link with your reply.
 
Code: 
2018-01-16 19:10:16, Info                  CBS    Repr: Finished repairing CSI store.
2018-01-16 19:10:16, Info                  CBS    Ensure CBS corruption flag is clear
2018-01-16 19:10:16, Info                  CBS    Ensure WCP corruption flag is clear
2018-01-16 19:10:16, Info                  CBS    
=================================
Checking System Update Readiness.


Summary:
Operation: Detect and Repair 
Operation result: 0x0
Last Successful Step: Entire operation completes.
Total Detected Corruption:	0
	CBS Manifest Corruption:	0
	CBS Metadata Corruption:	0
	CSI Manifest Corruption:	0
	CSI Metadata Corruption:	0
	CSI Payload Corruption:	0
Total Repaired Corruption:	0
	CBS Manifest Repaired:	0
	CSI Manifest Repaired:	0
	CSI Payload Repaired:	0
	CSI Store Metadata refreshed:	True

Total Operation Time: 2285 seconds.

2018-01-16 19:10:16, Info                  CBS    SQM: CheckSur: hrStatus: 0x0 [S_OK], download Result: 0x0 [S_OK]

Very good, looks like the corrupt files were successfully replaced.

Note that these missing or corrupt shortcut files are not the cause of the bluescreen. Is your machine still experiencing the problem?

Please follow these instructions to collect some of the memory dumps etc.

1. Download the Sysnative BSOD Dump + System File Collection App - save to Documents folder -
SysnativeBSODCollectionApp.exe - Sysnative

2. Run the app - Double-click on the downloaded EXE file
Output = new folder created in Documents + a zipped version -- SysnativeFileCollectionApp folder + SysnativeFileCollectionApp.zip.

Please note that the app averages ~3 minutes to run on most systems; other systems - it my take as long as 10-15 minutes to run. Please be patient.

Also note: The app auto-zips the SysnativeFileCollectionApp output folder. It is located in your Documents folder.
Windows Explorer should open and highlight the zipped folder

3. Attach the SysnativeFileCollectionApp.zip with your reply
Click to expand...
 
Were there any recent changes before the bluescreens started ( new GPU, other hardware etc.? )
Are there any activities that reliably produce the crash? What temperatures do your CPU and GPU reach?

You mentioned dusting the PC, is the CPU fan working properly? Was the CPU cooler moved or removed while cleaning?
 
I haven't changed any hardware but when I was cleaning my pc from dust I did remove the CPU cooler but I didn't have any thermal paste so I just clamped it back on. EDIT - (I didn't clean the current thermal paste off the CPU don't know if that matters)
Before I cleaned my pc my CPU was reaching 70*c at idle but after it is around 30*c idle and the CPU cooler is working fine now.
These are my current temperatures using speccy:

CPU
AMD FX-4350 24 °C
Vishera 32nm Technology
Motherboard
ASUSTeK Computer INC. M5A78L-M/USB3 (AM3R2) 45 °C
Graphics
HP 22kd (1920x1080@60Hz)
2047MB NVIDIA GeForce GTX 750 Ti (MSI) 33 °C
Storage
931GB Seagate ST1000DM003-1ER162 ATA Device (SATA) 35 °C
 
Yes, the thermal compound is very important for thermal transfer from the CPU to the cooler.

Would it be possible to take the cooler off again to replace the thermal compound?
The old material and possible contaminants should be removed before adding new thermal compound.

The max temp should be less than 61.1°C when under load from AMD's spec page: FX-4350 | AMD
 
Yes, I will be able to replace the thermal compound but does it matter which one I use?
Can I just buy any on the internet?
 
Yes, I will be able to replace the thermal compound but does it matter which one I use?
Can I just buy any on the internet?
 
Any quality thermal compound / paste /grease will work, but I would recommend sticking to something name brand like Cooler Master, Arctic, etc.
 
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