So this started out ever after 2 months when i got this laptop, it started with me not being able to change my lock screen but that's the only thing that i noticed, fast forward a year and i decided to look deeper into it and saw a thread suggesting that i should use "sfc /scannow" on the command prompt and it detected some corrupted files. Saw the SFCFix, ran it, couldn't fix the problem.
here's the log it created:
SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-12-07 23:13:35.831
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.
AutoAnalysis::
WARNING: Failed to get store name from identity name with return code 2 for component Microsoft-Windows-iSCSI_Initiator_UI and file iSCSI Initiator.lnk. File is reported as corrupt by SFC.
CORRUPT: iSCSI Initiator.lnk of component Microsoft-Windows-iSCSI_Initiator_UI.
WARNING: Failed to get store name from identity name with return code 2 for component Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-Administrator and file ODBC Data Sources (64-bit).lnk. File is reported as corrupt by SFC.
CORRUPT: ODBC Data Sources (64-bit).lnk of component Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-Administrator.
WARNING: Failed to get store name from identity name with return code 2 for component Microsoft-Windows-PowerShell-ISE and file Windows PowerShell ISE (x86).lnk. File is reported as corrupt by SFC.
CORRUPT: Windows PowerShell ISE (x86).lnk of component Microsoft-Windows-PowerShell-ISE.
WARNING: Failed to get store name from identity name with return code 2 for component Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-Administrator and file ODBC Data Sources (32-bit).lnk. File is reported as corrupt by SFC.
CORRUPT: ODBC Data Sources (32-bit).lnk of component Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-Administrator.
FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.17415.
CORRUPT: C:\Windows\winsxs\amd64_eventviewersettings_31bf3856ad364e35_6.3.9600.17415_none_e602d2edd77096fe\Event Viewer.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-a..roblemstepsrecorder_31bf3856ad364e35_6.3.9600.17415_none_cbfc8c131eb735ea\Steps Recorder.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-advancedtaskmanager_31bf3856ad364e35_6.3.9600.17415_none_9ff1d5c6bf3cc442\Task Manager.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-c..s-admin-compsvclink_31bf3856ad364e35_6.3.9600.16384_none_c350b1d4ae70223b\Component Services.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-c..termanagementsnapin_31bf3856ad364e35_6.3.9600.17415_none_3c211b124a146d31\Computer Management.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-calc_31bf3856ad364e35_6.3.9600.17667_none_9a94f0e5eea023aa\Calculator.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.3.9600.17415_none_e364b845781899e4\Character Map.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-cleanmgr_31bf3856ad364e35_6.3.9600.17415_none_5e4f31483149442f\Disk Cleanup.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-defrag-adminui_31bf3856ad364e35_6.3.9600.17415_none_8a2109a564026665\dfrgui.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.3.9600.17415_none_6a04a74dfc23d7dd\Windows Fax and Scan.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-m..diagnostic-schedule_31bf3856ad364e35_6.3.9600.17415_none_84e197234d74f745\Memory Diagnostics Tool.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-m..onwizardapplication_31bf3856ad364e35_6.3.9600.17415_none_ab8611d06812b947\Windows Easy Transfer.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-mediaplayer-shortcut_31bf3856ad364e35_6.3.9600.16384_none_9f8fd24f21ac63fa\Windows Media Player.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-msconfig-exe_31bf3856ad364e35_6.3.9600.17415_none_cb85396a717d838d\System Configuration.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-msinfo32-exe_31bf3856ad364e35_6.3.9600.18728_none_9cdf8199cd713540\System Information.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-mspaint_31bf3856ad364e35_6.3.9600.17415_none_7f28818bc24f2c16\Paint.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Resource Monitor.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Performance Monitor.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-powershell-ise_31bf3856ad364e35_6.3.9600.16384_none_59a41d9cd64e9b09\Windows PowerShell ISE.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-servicessnapin_31bf3856ad364e35_6.3.9600.16384_none_c02242af19b1eb57\services.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-snippingtool-app_31bf3856ad364e35_6.3.9600.17415_none_8acefd165d6066de\Snipping Tool.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-soundrecorder_31bf3856ad364e35_6.3.9600.17415_none_9014408a06a0ccbb\Sound Recorder.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-speech-userexperience_31bf3856ad364e35_6.3.9600.17415_none_0d14eaf21f8a12b8\Speech Recognition.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-stickynotes-app_31bf3856ad364e35_6.3.9600.17415_none_de51b1e48d0902ec\Sticky Notes.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-sud-link_31bf3856ad364e35_6.3.9600.16384_none_bfec7b69a0c77771\Default Programs.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-t..etpc-mathinputpanel_31bf3856ad364e35_6.3.9600.17415_none_bbac7dff24a8e46c\Math Input Panel.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.3.9600.17415_none_3ee7487bf4d502fa\Remote Desktop Connection.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-wordpad_31bf3856ad364e35_6.3.9600.18731_none_1eabc20440b6db59\Wordpad.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-xpsreachviewer_31bf3856ad364e35_6.3.9600.17415_none_06264e6721f4f48a\XPS Viewer.lnk
CORRUPT: C:\Windows\winsxs\amd64_networking-mpssvc_31bf3856ad364e35_6.3.9600.17415_none_fb8481c08ce81576\Windows Firewall with Advanced Security.lnk
CORRUPT: C:\Windows\winsxs\amd64_taskschedulersettings_31bf3856ad364e35_6.3.9600.16384_none_3ba963d4d853eafa\Task Scheduler.lnk
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 35
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 1
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
Failed to generate a complete zip file. Upload aborted.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-12-08 05:12:17.188
----------------------EOF-----------------------
Note that left it running while i slept.
Any help is appreciated (as long as it won't delete any of my files in the laptop).
Thank you :3
here's the log it created:
SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-12-07 23:13:35.831
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.
AutoAnalysis::
WARNING: Failed to get store name from identity name with return code 2 for component Microsoft-Windows-iSCSI_Initiator_UI and file iSCSI Initiator.lnk. File is reported as corrupt by SFC.
CORRUPT: iSCSI Initiator.lnk of component Microsoft-Windows-iSCSI_Initiator_UI.
WARNING: Failed to get store name from identity name with return code 2 for component Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-Administrator and file ODBC Data Sources (64-bit).lnk. File is reported as corrupt by SFC.
CORRUPT: ODBC Data Sources (64-bit).lnk of component Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-Administrator.
WARNING: Failed to get store name from identity name with return code 2 for component Microsoft-Windows-PowerShell-ISE and file Windows PowerShell ISE (x86).lnk. File is reported as corrupt by SFC.
CORRUPT: Windows PowerShell ISE (x86).lnk of component Microsoft-Windows-PowerShell-ISE.
WARNING: Failed to get store name from identity name with return code 2 for component Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-Administrator and file ODBC Data Sources (32-bit).lnk. File is reported as corrupt by SFC.
CORRUPT: ODBC Data Sources (32-bit).lnk of component Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-Administrator.
FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.17415.
CORRUPT: C:\Windows\winsxs\amd64_eventviewersettings_31bf3856ad364e35_6.3.9600.17415_none_e602d2edd77096fe\Event Viewer.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-a..roblemstepsrecorder_31bf3856ad364e35_6.3.9600.17415_none_cbfc8c131eb735ea\Steps Recorder.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-advancedtaskmanager_31bf3856ad364e35_6.3.9600.17415_none_9ff1d5c6bf3cc442\Task Manager.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-c..s-admin-compsvclink_31bf3856ad364e35_6.3.9600.16384_none_c350b1d4ae70223b\Component Services.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-c..termanagementsnapin_31bf3856ad364e35_6.3.9600.17415_none_3c211b124a146d31\Computer Management.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-calc_31bf3856ad364e35_6.3.9600.17667_none_9a94f0e5eea023aa\Calculator.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.3.9600.17415_none_e364b845781899e4\Character Map.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-cleanmgr_31bf3856ad364e35_6.3.9600.17415_none_5e4f31483149442f\Disk Cleanup.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-defrag-adminui_31bf3856ad364e35_6.3.9600.17415_none_8a2109a564026665\dfrgui.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.3.9600.17415_none_6a04a74dfc23d7dd\Windows Fax and Scan.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-m..diagnostic-schedule_31bf3856ad364e35_6.3.9600.17415_none_84e197234d74f745\Memory Diagnostics Tool.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-m..onwizardapplication_31bf3856ad364e35_6.3.9600.17415_none_ab8611d06812b947\Windows Easy Transfer.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-mediaplayer-shortcut_31bf3856ad364e35_6.3.9600.16384_none_9f8fd24f21ac63fa\Windows Media Player.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-msconfig-exe_31bf3856ad364e35_6.3.9600.17415_none_cb85396a717d838d\System Configuration.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-msinfo32-exe_31bf3856ad364e35_6.3.9600.18728_none_9cdf8199cd713540\System Information.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-mspaint_31bf3856ad364e35_6.3.9600.17415_none_7f28818bc24f2c16\Paint.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Resource Monitor.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Performance Monitor.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-powershell-ise_31bf3856ad364e35_6.3.9600.16384_none_59a41d9cd64e9b09\Windows PowerShell ISE.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-servicessnapin_31bf3856ad364e35_6.3.9600.16384_none_c02242af19b1eb57\services.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-snippingtool-app_31bf3856ad364e35_6.3.9600.17415_none_8acefd165d6066de\Snipping Tool.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-soundrecorder_31bf3856ad364e35_6.3.9600.17415_none_9014408a06a0ccbb\Sound Recorder.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-speech-userexperience_31bf3856ad364e35_6.3.9600.17415_none_0d14eaf21f8a12b8\Speech Recognition.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-stickynotes-app_31bf3856ad364e35_6.3.9600.17415_none_de51b1e48d0902ec\Sticky Notes.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-sud-link_31bf3856ad364e35_6.3.9600.16384_none_bfec7b69a0c77771\Default Programs.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-t..etpc-mathinputpanel_31bf3856ad364e35_6.3.9600.17415_none_bbac7dff24a8e46c\Math Input Panel.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.3.9600.17415_none_3ee7487bf4d502fa\Remote Desktop Connection.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-wordpad_31bf3856ad364e35_6.3.9600.18731_none_1eabc20440b6db59\Wordpad.lnk
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-xpsreachviewer_31bf3856ad364e35_6.3.9600.17415_none_06264e6721f4f48a\XPS Viewer.lnk
CORRUPT: C:\Windows\winsxs\amd64_networking-mpssvc_31bf3856ad364e35_6.3.9600.17415_none_fb8481c08ce81576\Windows Firewall with Advanced Security.lnk
CORRUPT: C:\Windows\winsxs\amd64_taskschedulersettings_31bf3856ad364e35_6.3.9600.16384_none_3ba963d4d853eafa\Task Scheduler.lnk
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 35
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 1
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
Failed to generate a complete zip file. Upload aborted.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-12-08 05:12:17.188
----------------------EOF-----------------------
Note that left it running while i slept.
Any help is appreciated (as long as it won't delete any of my files in the laptop).
Thank you :3