Cascadiaelk
Contributor
- Feb 20, 2018
- 5
Howdy. I have a new and regular BSOD occurrences resulting from a DRIVER_STATE_POWER_FAILURE. My company's IT support is limited for complex issues so I'm looking for assistance. Thank you much for taking a look!
Here is the requested information per instructions as far as I can ascertain (with attachment):
· OS: Windows 8.1
· x64
· What was original installed OS on system? Windows 8
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? I believe I updated it through MS without retail purchase.
· Age of system (hardware): 2013
· Age of OS installation - have you re-installed the OS? I believe the update occurred within months of original system purchase (2013).
· CPU: Intel Core i7-3537U CPU @ 2.00 GHz 2.50 GHz
· Video Card: Intel HD Graphics 4000
· System Manufacturer: Lenovo IdeaPad Yoga 13
· Exact model number (if laptop, check label on bottom): Model name 20175 | p/n 59386347
· Laptop
Here is the requested information per instructions as far as I can ascertain (with attachment):
· OS: Windows 8.1
· x64
· What was original installed OS on system? Windows 8
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? I believe I updated it through MS without retail purchase.
· Age of system (hardware): 2013
· Age of OS installation - have you re-installed the OS? I believe the update occurred within months of original system purchase (2013).
· CPU: Intel Core i7-3537U CPU @ 2.00 GHz 2.50 GHz
· Video Card: Intel HD Graphics 4000
· System Manufacturer: Lenovo IdeaPad Yoga 13
· Exact model number (if laptop, check label on bottom): Model name 20175 | p/n 59386347
· Laptop