[7SP1 x64] Very sluggish (7 or 10); Alienware Area-51 R2

[dimasok]

I really don't know what it is. I have no malware or viruses, but both windows 10 and windows 7 work sluggish as hell (i.e. open up any app/game or just my computer) and it takes far longer than needed to run anything (i.e hourglass appears for applications as if they are about to crash, etc). It seems that windows 10 fresh install has that problem from the outset and windows 7 develops it after a few days of usage and for the life of me I don't know what it is and can't find a solution.

I ran Alienware RAM tests and that found no issues.

Please tell me what kind of information you would need for me to post here so that this issue could be diagnosed? I have no BSODs either (at least not lately *knock on wood*).

View attachment DxDiag.txt

 

[dimasok]

Re: Windows very sluggish

Here is the system report (some devices were disabled intentionally for other reasons):​

View attachment report.rar

 

[dimasok]

Re: Windows very sluggish

Here's the event monitor errors I could find. Not sure if its important because I always had errors there, even when it was working fine in the past
View attachment events.rar

 

[plodr]

Re: Windows very sluggish

I just looked at your first post. Slowdowns to me can be related to a hard drive going bad. I found the model ssd in your system report and then went looking.

I found an interesting thread about the model you have, PM851, Solved: PM851 SSD Slowdown (Like SSung's 840EVO)?? - Dell Community

Seems like it slows down after about a month of use.

Then the last post mentions the last BIOS update (I saw where yours is from Feb. 2018) might contribute to the slowdown.

Hardware is not my strong suit so wait until someone with more experience gives some thoughts.

 

[dimasok]

Re: Windows very sluggish

I just looked at your first post. Slowdowns to me can be related to a hard drive going bad. I found the model ssd in your system report and then went looking.

I found an interesting thread about the model you have, PM851, Solved: PM851 SSD Slowdown (Like SSung's 840EVO)?? - Dell Community

Seems like it slows down after about a month of use.

Then the last post mentions the last BIOS update (I saw where yours is from Feb. 2018) might contribute to the slowdown.

Hardware is not my strong suit so wait until someone with more experience gives some thoughts.

I have HDTunes/HD Sentinel and I will run some tests to confirm whether it has anything to do with that.

 

[xilolee]

How did you get the events?
Did you remove the dust from the laptop (inside it)?

 

[dimasok]

How did you get the events?
Did you remove the dust from the laptop (inside it)?

Its a desktop. And I checked inside and there is no dust. Not sure what you mean by how I got the events. I don't generate them myself.

 

[xilolee]

Whoops!
Did you check fans and heatsink? (pc unplugged from the mains...)

 

[satrow]

I can vouch that the HD Tune test (HDSentinel only shows Max. and current speeds, no good for this) from post #4 and, if needed, running DiskFresh works - before and after from my Samsung 840:



Thanks, plodr :thumbsup2:

I'd moved a 20GB game from the 840 to my 850 System drive only last week because the throughput was really slow, now I know why.