[SOLVED] [7SP1 x64] Update error 80200024 on KB4534310

cosmos · Apr 27, 2023

Hello everybody,

this is a Windows 7 SP1 64-bit installation that fails installation of KB4534310 with error code 80200024. I've also tried installing KB4524157 manually, but it fails with a Package_for_RollupFix error 0x80070002. I have installed KB3138612, KB3020369, KB3125574, KB4490628 and KB4474419.

sfc /scannow finds no integrity violations
SURT has been ran
ComponentsScanner finds no errors

ComponentsScanner log attached.
CBS.log @ CBS.zip and 1 more file

PeterJ · Apr 27, 2023

Hello and welcome,

Provide the Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here.

Option#2 (only if you are unable to follow the previous instructions)

Please download the Freeware RegBak from here: Acelogix Software - Download products
You will find it at the bottom of the page that the link brings you to.
Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
Click the New Backup button. Accept the defaults and simply click Start.
When it says Finished successfully, click the Close button.
This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or WeTransfer and then just provide the link in your reply.
You can close any open windows you have as well as the RegBak program now.

cosmos · Apr 28, 2023

Hello Peter,

thank you in advance for your willingness to help. The link: COMPONENTS.zip

PeterJ · Apr 28, 2023

The file COMPONENTS.zip is from a Windows 10 machine, not the Windows 7 machine in this thread.
Please provide the correct COMPONENTS hive.

cosmos · Apr 28, 2023

My apologies, that was from the offending Windows 7 VM host (which is a Windows 10 box).

The correct link: components.zip

PeterJ · Apr 28, 2023

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download

SFCFix and move the executable to your desktop.
Download the attachment SFCFixScript.txt and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

Step 2:
Restart the machine.
Try to install KB4534310 again and report the result.
If it fails attach the file cbs.log to your next reply.

cosmos · Apr 28, 2023

It failed, attaching logs, cbs.log is in CBS.zip

Please note that I'll be away from the rig till Tuesday. I'll continue with the next steps then.

PeterJ · Apr 28, 2023

Please note that I'll be away from the rig till Tuesday.

No problem. We can wait.

Install Update with DISM

Download the update MSU here: http://download.windowsupdate.com/c..._92202202c3dee2f713f67adf6622851b998c6780.msu
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

cd C:\temp
replace C:\temp with your path if different

expand windows6.1-kb4555449-x64_92202202c3dee2f713f67adf6622851b998c6780.msu -f:* C:\temp

DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4555449-x64.cab
You should receive the message:
The operation completed successfully.
Make sure to allow the computer to restart if prompted.
If you receive any other message:
Post a screenshot of the Commandprompt window.
Zip and attach the file C:\Windows\Logs\CBS\CBS.log

cosmos · May 2, 2023

Hello,

I'm attaching the command prompt output (no errors were found). CBS log @ CBS.zip

PeterJ · May 2, 2023

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFixScript.txt and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

Step 2:
Restart the machine.
Try to install KB4534310 again and report the result.
If it fails attach the file cbs.log to your next reply.

cosmos · May 3, 2023

Step one goes ok, but windows update still fails. Link to the CBS log: CBS.zip

PeterJ · May 3, 2023

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFixScript.txt and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

Step 2:
Restart the machine.
Try to install KB4534310 again and report the result.
If it fails attach the file cbs.log to your next reply.

cosmos · May 4, 2023

CBS.log: CBS.zip

PeterJ · May 4, 2023

The file cbs.log is clean.
What is the result of step 2 ?

cosmos · May 4, 2023

That's strange, since trying to install the KB either directly or from WU ended again with a 80070003 error.

EDIT: Just noticed that this error is different compared to the one I was having from the start (80070002).

PeterJ · May 4, 2023

Please provide a fresh copy of the file cbs.log.

cosmos · May 5, 2023

I'm also attaching a copy of dism.log: CBS.log and 1 more file

EDIT: 80070002 error comes up when trying to unpack and install cab via DISM. 80070003 comes up when using windows update.

PeterJ · May 5, 2023

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFixScript.txt and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

Step 2:
Restart the machine.
Try to install KB4534310 again and report the result.
If it fails attach the file cbs.log to your next reply.

cosmos · May 8, 2023

First step was completed without issues:

Code:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2023-05-08 06:49:41.860
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\admin\Desktop\SFCFixScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-i..rityzones.resources_31bf3856ad364e35_11.2.9600.19399_el-gr_f47241a03e532c09.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-i..rityzones.resources_31bf3856ad364e35_11.2.9600.19399_el-gr_f47241a03e532c09.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-i..rityzones.resources_31bf3856ad364e35_11.2.9600.19399_el-gr_f47241a03e532c09.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2023-05-08 06:49:41.907
Script hash: WLyvpX/72yeNc7vDPVnsOdqhRq9xqCiFrbVj6MlqBf0=
----------------------EOF-----------------------

Windows update as a well as running the update (.msu) directly failed. Log: CBS.zip

PeterJ · May 8, 2023

Remove Update Manually

Click on the Start button and in the search box, type Command Prompt.
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, then press enter.
wusa /uninstall /KB:4507449
Let me know if it says it was successful or if there are any errors.

[SOLVED] [7SP1 x64] Update error 80200024 on KB4534310

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